Radisson Hotel & Conference Centre London Heathrow

This hotel is a dump! Only booked here as I made a mistake confusing it with another hotel. I’ve stayed here before & its no better than a year ago. You could excuse the very tired and worn out decor of it was clean. It is not. We chose not to eat here because a) ridiculously expensive & b) did not look particularly clean. 1 glass of house wine & 1 archers & lemonade £26. The room itself was quiet & overlooking the pool which was nice, however the bed linen was dirty as was the bath, the bathroom handle was falling off & unsafe, the lightbulbs flickered & the tv signal kept dropping out, Reception was unwelcoming and painfully slow - bar staff were more friendly but wouldn’t win any awards! Discovered that the hotel & conferencing centre is the same place as the ‘Red’ hotel although it’s the same building & Pricing of rooms therefore variable. The room I booked was not a cheapie. Save your money & book somewhere else.

Great hotel for an overnight layover. Short bus ride away from the airport.

2 nights stay. Room service did not replace my bedsheets or covers despite me leaving a note. It had fruit juice all over it and despite this still not changed. I then tried to contact guest services for over 2 hours without a response. The bathroom was not cleaned either. Still marks and toothpaste and body wash all over the sink and tub areas. Body lotion empty and then was supplied with two small hand sized body lotions that had gone off and were just watery liquid inside. I tried to get Expedia to contact the hotel but they were also unable to get hold of anyone. I emailed the main email address and got a response hours later in the middle of the night offering compensation rather than actually resolving the issue for the remainder of my stay. I had to sleep on dirty sheets. Compensation should be a full refund if anything.

Great value for money. I especially appreciated the convenient online check-in and check-out process, as we arrived late and left early. It made the entire experience smooth and hassle-free.

Clean room.

Good hotel for easy heathrow access. All rooms and restaurant was good. Food was pretty good but expensive for what it was. Car park is busy but you can find parking. Would use again.

Nice hotel

Upon arrival the staff was very helpful. Once in the room things went downhill quickly. The air conditioning was not working well. Fortunately we had small fans. Wi-Fi was not working. TV was not working. Complimentary water bottles had been used, seals were broken, and refilled with tap water. All in all not worth the stay.

It was the worst hotel I have ever experienced everything is bad and on top of that i got a parking ticket which I have already paid on my stay which i have a prove that I paid and sill they cannot sort it out worst customer services ever and I will never booked again

Mould in the bathroom, unhelpful staff, old room in desperate need of a refurbishment, We called down to explain our concerns and no one was interested. Not the type of place you would expect bad service all round where you part with good money.

The bathroom made a loud noise after every flush and hallways smell like smoke However place was clean with good amenities. A gift shop for snacks and drinks would be helpful.

Not great. Room very cold. Tv, heating and electric socket not working. Second 2 eventually fixed. Staff not that bothered. Long wait for food in evening. Breakfast absolutely manic, no fried eggs and cold coffee!

Check in took 45 minutes as the computers weren't working. Not ideal at 11 o'clock at night. Pretty old tired hotel which was not particularly clean. Cheap, but when you factor in the cost of getting to and from the airport and the extra hassle that involved, I would just recommend booking one of the hotels at Heathrow airport.

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Huge complex and very handy to the airport. Rooms were tidy. Didn’t have the breakfast as we were heading out early. The restaurants were expensive and food average. Overall, good for easy access to the airport.

Television worked well in room. Not always case this trip.

Firstly I was given a room that was already occupied and I open the door to find another guest in bed, after return to the desk and provide a new room I had someone come into my room while I was sleeping. I found this very stressful and a big security breach as a lone female traveller.

Stayed here before a flight, hotel was perfect location to Heathrow Terminal 2. The breakfast was huge and lovely. The bar and restaurant was a great added bonus and very convenient. Staff was very helping when the self check in screen didn’t activate my key card. Room was so nice, great size and stocked with everything you will need for a short stay

Check in was absurd. After we waited in line and got to the desk it took them 45 minutes to find us the proper room on our reservation. The employee had to talk to the manager 5 times. Then to add insult to injury we received a parking ticket as we were in the loading zone too long because of them!!! $35 pounds. So now I get to call. Hotel was fine. Nothing special nothing terrible. When I asked about the car sitting in the loading zone because of the delay they said no problem.

Convenient for T2&3. Bathroom had issues with blocked sink and running toilet, lights all weren’t working. Comfy bed. For the cost and other available options, I would recommend using another hotel.