The Station Hotel and Banqueting

huge car park

I thought that the stay at the Station Hotel, and Banqueting suite was really great, as, it was clean, staff were both polite, kind, and professional, the bed was comfortable, clean, and comfortable. I really got to say that, I really just, enjoyed staying there. I'd stay thrre, again worth, every penny.

In 50+ years of travelling for business and pleasure this was worst property I have ever seen….i walked away and paid to stay in an another hotel …dirty,cold draughty falling down horrendous inside and appeared to being used almost as a doss house….absolute disgrace that it’s advertised…they lock it up at 11 only one door on a passcode is available …code didn’t work…anyone considering staying here don’t…there were holes in bathroom walls….hot water took an eternity and shower is an accident waiting to happen Staff..was one person never saw room service or any other employee …notices on wall were all for phone numbers no where near Dudley Save your sanity and your health….and I took pictures

Decent place to stay. Needs some upkeep

Good

All ok except no milk for drinks, no hair dryer and no double glazing so could not sleep due to load traffic noise all night.

No tea facilities

Clean room and very useful mini kitchen

The room was very noisy as it faced the main road and there was a lot of traffic noise. The room was clean but quite cold and the duvet was very thin.

The hotel was what I expected.

The room itself was ok it had a small kitchenette with a toaster fridge microwave and electric hob all clean and all worked however there were hardly any utensils 2 knives 2 forks 1 dessert spoon and one teaspoon a couple of big plastic spoons for stirring and dishing food there were no scissors no tongs no fish/egg slice for fried eggs, odd glasses no chopping board no knife to cut cheese or other food products no tea towels to dry pots maybe that’s something to look at if you better equip your kitchenette, heater tank immersion heater tank so waiting for water to come out was almost like a drip very slow had to boil the kettle instead, the worst part for us was the noise from the main road it was just too busy from early morning about 5.30am (they do advertise that you can buy ear plugs) but really if you know it’s noisy and could disturb sleep which is part and parcel of hotel experience they should be provided, or invest in soundproofing windows (there was construction going on across the road from hotel which added to the extra noise but that’s not the hotels fault, I believe this hotel had in its time the likes of Laurel and Hardy, Bob Hope and other stars back in the day as it was a top billed hotel they should emphasise that more very near BCLM and Dudley Zoo but just wasn’t for us but has potential if they invested time and money to what I have written we would probably stay again.

Noisey bangs soft bed

The Station hotels is a very pleasant place to stay.

Excellent kitchen facilities in the room

Room was ok

A pleasant room overlooking the new tramway, with fully equuipped mini-kitchen and tea/coffee. Comfy bed and good towels. Problem with heating on second day, was sorted by helpful staff.

The hotel was very nice and clean on the ground floor until you get to the dirty stairs. Everywhere needs hoovering, the rooms aren’t clean. There was no shower gel, tea, coffee and the tv didn’t work. It was very noisy. I wiped up some water in the bathroom with a towel and the towel was black… there was food from previous guests on the floor and under the bed, and they need to mattresses and bedding. And was offered no refund or anything for that matter and they still forgot shower gel after it being requested. Lovely place just needs a clean and some money spent on it.

Room was cold , staff was curious

The booking was not honoured. I booked and had a confirmation for a triple room. On arrival this was not possible and was given a double and a single room - splitting up the party. I had the single room and my two friends had the double. The bed in the single room was right up against the window which was very drafty. I was cold all night. The milk, tea and coffee supplies had not been replenished, there was no milk at all in the double room and some random teas. Breakfast tea and regular coffee was minimal in the double room with no coffee at all in the single room. I was very disappointed with the receptionist at check in who wasn’t at all bothered that the booking was not as it should be. I have taken the email address to contact the management .

Room was dated, and staff at front of house could of been abit more welcoming