Mercure Nadi

Staff need to be more flexible when a mistake in booking has been made. Other resort sort out the issue right away without questions here staff not willing to do anything about it

Room a little tired, staff polite but not as friendly as other places

Recommended. Location is good . Easy to come to hotel even didn’t have a car took bus , stop in front of hotel . Check in convenient has 24 hours reception. Breakfast is good start early 6 am , room is good , water so powerful , tour and sightseeing is in lobby From hotel take bus to town easy from bus station can take bus to Suva too . Need shuttle to airport only 15 Fiji dollars per car . Staff in dining room is wonderful . Dinner time at hotel is very nice and reasonable price .

Our recent stay at the Mercure Hotel in Nadi, Fiji, was marked by both positive and disappointing aspects. The property enjoys a highly convenient location, with easy access to the airport, shops, and other key amenities. The hotel staff were courteous, attentive, and accommodating throughout our stay, which we sincerely appreciated. Unfortunately, the overall experience was significantly impacted by ongoing issues with the air-conditioning system. From the first day of check-in, the rooms were noticeably warm and uncomfortable. Despite thermostat settings between 18–20°C, the actual room temperature remained consistently above 25°C. Throughout our five-day stay, multiple reports and follow-ups were made to the supervisory and management team. Maintenance staff attended promptly on several occasions and attempted various adjustments; however, the issue could not be resolved. All members of our group, who were staying in separate rooms, experienced the same problem. One guest even chose to check out within an hour of arrival due to the excessive heat. It is strongly recommended that management prioritise upgrading the chiller units or reviewing the air-conditioning infrastructure to ensure rooms meet acceptable comfort standards. Addressing this concern would greatly enhance guest satisfaction and uphold the quality expectations associated with the Mercure and Novotel brands.

We absolutely loved our stay at The Mercure! Our first room had a toilet that didn't work and after a couple of attempts to fix it, we were given a new room immediately. The staff were always there to help and the breakfast chef soon became one of our best friends, the buffet breakfast was amazing. Dinner was also really good too. I had a massage while I was there on the first night and it was awesome, felt so relaxed. The room we stayed in was pleasant, and while not the newest it absolutely served it's purpose. Would 1000% stay there again. Take me back to Fiji ASAP 👌

Not fresh

Breakfast buffet was great! Free parking provided onsite, friendly staff, Room Was clean and modern!

Okay,good,excellent,good.

Safe and easy parking clean room

It’s a motel with nice service and good breakfast. Good for one night stay before/after flight

Mecure is a low budget motel which looks great. the room was clean and basically suited our needs for the week however the bathroom is very dated, needs total overhaul, the shower over bath was poor with the portable shower head not being secure in the holder made it difficult to shower without holding the head. The no exhaust fan so bathroom fogs up after first person showers, limited bathroom accessories. The Pool is quite small and if the hotel was full the pool would be too small for any enjoyment. The meals were great, Breakfast buffet, lunch and dinner menu was very good. Would I stay there again, yes, but only for a couple days.

Was nothing like the photos we originally saw on Wotif, streets surrounding were dirty and felt unsafe walking, staff were lovey and the restaurant food was fantastic. Rooms were very minimal. Ok place to stay for a short visit. We were there 8 days and not overly comfortable for that period of time. Was affordable

We spent four nights here, and it did the job for the low price, and closeness to the airport. The beds were very comfortable, but the bathroom needs a good clean. The staff were so lovely, and the food was extremely well priced and absolutely delicious! It was one of our favourite meals during our whole time in Fiji. I had a massage too, which was great, and there’s also a Burger King and supermarket just up the road which is handy. For a budget, but comfortable option, I would recommend.

Good stay, nearby amenities is great help. Only problem I had was the noisy aircon, disturbing sleep.

Great convenient one night prior for flight Close to airport Great pool area Very well priced

bit worn out in some rooms but service and workers are fantastic as always

Third stay in several years and it is certainly showing its age. Ok for a night but not really value for money. What was convenient was the multiple food options just a two minute walk down the road?

Great place to stay. Good value for money

No water in rooms and tap water if boiled tasted bad

The hotel staff was so friendly,helpful and attentive towards guest. Big thanks to the chefs for preparing the lovely breakfast every day and we enjoy our 1 week in the hotel vinaka.