Disney Hotel Santa Fe

Perfect for myself and my son

Second stay here and we love it

Pleasant stay, no issues & a good family vibe

Buffet breakfast was good.

Another great stay at Santa Fe. It is well themed at a good price, and location is more convenient than some would think. Rooms are large and comfortable, the building well sound proofed, and fans good for helping keep things cool. We would visit Santa Fe again without a doubt. 😎

Lovely room, block 53 on the first floor, very quiet. Comfy bed, ceiling fan kept me cool and good powerful shower. A great place to stay when you are in the park all day, it took me 11 mins to walk to the marvel hotel security along the river. Lovely friendly staff especially the lady in the shop will definitely book again for a cheap disney trip.

We checked in July 13 during the European heat wave and found that there was no air conditioning in the Santa Fe. To make it worse, the room window faced west. We couldn't have slept in that room. I went back to the desk and, in true Disney form, the desk clerk was able to find us a room in the nearby Cheyenne for a small additional difference in rates. It was a much nicer room and the breakfast buffet was incredible (the Santa Fe breakfast might have been good, too, but we didn't have it.) Thank you, Disney!!

This place should be closed to the public during summer months - there’s no aircon, rooms are an utter sweatbox with no relieve given from the ceiling fan. Getting a good night sleep is near impossible. Cold water and ice is an absolute rarity in the facility. I was counting down the nights till I was leaving. I’m sure during winter or autumn months it would be idea

There was no aircon in the rooms which made them very hot and everything felt dated

No AC, fan deliberately set to medium and adjustments disabled, mini fridge space in room, but mini fridge missing. Window handle broken off. So we couldn't open the window properly. Only perk was a shuttle to the park. This hotel needs help. Cannot believe it was Disney hotel!

Great hotel that we’ve stayed at before. Best perk is being able to take a pleasant walk to the parks! We absolutely love the cars music thats piped in around reception and the grounds. Really makes you appreciate being in the bubble! Would definitely stay agaiin

Good value hotel within short walking distance of the parks. Would stay here again.

No A/C in rooms Tubs high step in. Slippery tub, no slip guards, & Hard to get in & out of for elderly. Seems to not have temp regulators on water. Got burned several times after setting to right temp. No refrigerator in rooms Tubs high, no ice machines. Internet/wifi spotty. Restaurant only has buffet Bar has limited food choices

Room was great, and staff were fantastic and friendly. They were really helpful even through the heatwave.

Whilst we have stayed here before. The hotel should have emailed people to warn them about the lack of air conditioning in the room. We stayed on the night of the heatwave in France. The rooms were stifling and we all experienced the worst nights sleep of our life. We had to leave at 0400 as it was just unsafe in my opinion. The staff hadn’t even put the fan on prior to our arrival. Personally I’ll be asking for a refund as it was unsafe to be staying here with all of the ice machines also broken

Our stay here was much better than expected. The hotel is Cars themed and although the property is not new - it was very clean/comfortable and we had everything that we needed for a pleasant stay. The front desk staff were so friendly and helpful - they are what make this place worth staying at. The parks are about a 20 minute walk or 10 minute bus ride.

Bugs in room, no elevator, no ac, water that didn’t drain in the shower. Ruined my trip

The only magical thing about this hotel is that we all survived it. Disney is busy pouring money into renovating Disney Village, yet somehow air conditioning in the hotels didn’t make the cut. Apparently the Imagineers imagined guests sweating through the night as part of the immersive experience. To make matters worse, Disney thoughtfully removed the pull cord from the in-room fan so guests can enjoy exactly one setting: “gentle disappointment.” The single window opens about four inches, only to let heat in. Yes, I know Europe isn’t as air-conditioning obsessed as Americans. We came prepared with portable fans and realistic expectations. What we didn’t expect was to feel like we were spending the night inside a toaster oven sponsored by Mickey Mouse. The real pixie dust came when my husband and daughter returned to the room midday and found our hotel room door standing wide open while housekeeping was inside. My husband immediately noticed money missing from his wallet. When he reported it to the front desk, their response was essentially, “Sounds like a police problem.” Excuse me? We’re international travelers leaving the next day. How about investigating your own staff before sending guests on a scavenger hunt through the French legal system. The happiest place on Earth? Not this hotel. This one felt more like Disney’s Tower of Terror: Sweaty Wallet Edition.

Hotel is in dire need of a refurbishment. The light socket was hanging off, stains on the carpets and stains on the bedding. Walls are paper thin and so not recommended for light sleepers, unless you pack ear plugs (luckily we did). Starbucks on site is handy for a drink before you start your day. Lots of potential but under utilised. Overall, disappointed with the experience and really did expect better from a Disney branded hotel.

We had an amazing stay!