Pullman Paris La Défense

Yes

Stayed for a visit to the tennis taking place nearby. Flight delays meant I checked in at midnight but the staff were very helpful. Room very clean & spacious. Kettle with tea & coffee but no milk containers or creamer sachets. Breakfast was a good spread but seating hard to find. The breakfast in a bag for my early checkout had a good variety included.

Excellent stay!

The spa was wonderful. We used the sauna and had massages. The massage team was very good. The concierge service was incredibly helpful and extremely kind.

I stayed at Pullman Paris La Défense. While the hotel itself has a good location and offers comfortable rooms, my experience was unfortunately overshadowed by a serious security incident. On my first night, just after midnight, another guest entered my room using a key card that had been mistakenly issued by the front desk. I was asleep at the time and was startled to find a stranger inside my room. Although the guest apologized and explained that the card had been provided to him by reception, this was a very frightening experience and a major breach of safety and privacy. The management later (after 2 days and repeat complaints) apologized and offered compensation in the form of loyalty points, but the situation should never have occurred in the first place. For a property of this standard, I expected stricter security protocols to prevent such incidents. I hope the hotel takes corrective measures to ensure guest security in the future.

I was very disappointed with my stay. After check-out I found a £19 charge added to my holding deposit with no explanation. I did not use or consume anything in the room that could justify this charge, and when I tried to contact the hotel through the Expedia message box, I received no response. This has left me with a poor experience overall — I expect more transparency and better communication from a hotel of this level.

Beautiful area - great service

Excellent location for business visitors to the La Defense area.

Room was old and not well maintained. Loose tiles in the bathroom. Dirty carpet in room and throughout hotel. Chaise in lobby was covered with stains. I can go on…

Not a 5 star-hotel category!!!!!

Good place

Rooms average and tired: needs updating

The property is located near a big shopping mall and near public transport. The rooms are comfortable. The only issue is that the hotel is not visible on uber application.

Close to transport & shopping center

Great stay! Very nice facilities, especially with kids. Close to a mall, which is nice, but a bit difficult to get around with a stroller.

Absolutely phenomenal-Very elegant hotel. Easy to get around and also easy to stay away from the hustle and busy lifestyle of Paris

Excellent service with great helpful staff

Very helpful check in staff. Super gratefule

5 star is overrated but still a good choice.

c'était sympa de rencontrer un personnel très accueillant à la réception