พูลแมน ปารีส ลา เดฟองซ์

Quite mediocre for a 5 star

Un personnel au petit soin et gentil comme tout, curieux de l’événement en cours a la défense arena, avec qui la conversation est possible et interessante ! La chambre est impeccable à l’image de la réputation de l’hôtel !

I came early and i asked for early check in, the room was available but they asked for extra amount for early check in that on the same day in morning!! Also i didn’t feel that hotel was clean enough as 5 or 4 star hotel.

This is a hotel that needs a facelift.

The AC was useless. It barely does anything. And some of the staff were rude and unhelpful. Underwhelming.

Ett mycket vänligt bemötande i reception vid ankomst. Bra storlek på hotellrummet med en perfekt temperatur, trots värmebölja vid tillfälle för besök, skön säng, fint och bra badrum. En mycket bra Frukost. Ett hotel som jag kommer återkomma till.

Clean

Breakfast was great! Wish the bar and restaurant were open later

Bad experience

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A recommander

We booked a Défense view room at the Mercure Hotel in La Défense via Hotels.com. Upon arrival, we were given a room on the 4th floor with no Défense view—only tall buildings right in front. After insisting, we got moved to the 17th floor, which was slightly better, but still not the view we paid for. Additionally, we pre-ordered two breakfast boxes for our early departure. In the morning, we only received one, and it didn’t match our order. When we mentioned it, they apologized, but there was no solution as we were leaving. Lastly, although this is marketed as a 5-star hotel, based on my experience, it felt more like a 3-star stay.

Rooms are outdated, one sees chips and cracks in the furniture, bathroom etc. Breakfast was excellent and so was the staff. We took Uber everyday however the drivers find it difficult to find the address.

Staff were welcoming and helpful. Very close to shopping malls, supermarkets and public transport. Fitness and steam(hammam) were good.

Clean, well-maintained rooms and friendly, welcoming staff. The location is excellent, making it easy to commute to major attractions across Paris. Lots of shopping areas in the immediate vicinity. Breakfast was good overall, though there’s definitely room for improvement—particularly in terms of layout and variety of options.

Excellent location and very nice hotel. Just double check billings when check out, quite a few errors in over charging.

Very good

Das Frühstück war sehr lecker, jedoch herrschte großes Chaos. Der Frühstücksraum ist viel zu klein und wir mussten täglich warten. Viel Personal, jedoch alles komplett unorganisiert. Eigentlich sehr schade, da die Qualität des Frühstücks gut ist.

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Good stay overall. However, the breakfast wasn't handle properly by the staff. Due to a massive affluence, we had to eat in a separate smaller room where the product offer was way less than the normal one despite what the waiter/manager told us.