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Heraklion Regional Unit (3,719 Hotels)
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Chersonisos (1,624 Hotels)
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Cactus Royal Resort & Spa
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Cactus Royal Resort & Spa
Hotels
9.2
/10
Exceptional
54 reviews
What Guests Say About Their Stay
Lynda
10.0
/ 10
Loved everything apart from bad weather.
Food was fantastic, room was lovely and clean.
Couldn’t fault anything
Stephanie
10.0
/ 10
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay.
Very luxurious, well worth the money.
Verified traveler
10.0
/ 10
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone.
The food was fresh, with a wide variety to choose from so something for all.
Definitely recommend this as a destination.
In the Area
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Stalis, Chersonisos, Nomós Irakleíou, Crete, Greece, 70007
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Cactus Royal Resort & Spa
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Per room per night (excl. taxes & fees)
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What's around Cactus Royal Resort & Spa
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Stalis, Chersonisos, Nomós Irakleíou, Crete, Greece, 70007
Discover More About Cactus Royal Resort & Spa
Location
Staying at Cactus Royal Resort & Spa is a good choice when you are visiting Chersonisos.
About Cactus Royal Resort & Spa
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Cactus Royal Resort & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Cactus Royal Resort & Spa.
All facilities in Cactus Royal Resort & Spa
Others
Things to Do
- Beach umbrella
- Spa
- Outdoor pool
- Indoor pool
- Garden
- Beach towel
- Turkish bath
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Reception hall
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
Business Facilities
- Meeting rooms
- Business center
- Computer station
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Cactus Royal Resort & Spa
Important Note
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Room layout and furnishings may differ from the photos shown.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cactus Royal Resort & Spa | 177 |
Number of floors in Cactus Royal Resort & Spa | 2 |
Another facilities in Cactus Royal Resort & Spa | Beach umbrella, Spa, Outdoor pool, Indoor pool, Garden |
Frequently asked question in Cactus Royal Resort & Spa
What are available facilities at Cactus Royal Resort & Spa?
There are top facilites at Cactus Royal Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cactus Royal Resort & Spa?
The standard check-in time at Cactus Royal Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Cactus Royal Resort & Spa provide breakfast?
Yes, Cactus Royal Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Cactus Royal Resort & Spa
Other sources (54)
9.2
Exceptional
From 54 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
9.0
Service and Facilites
9.4
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Traveler Reviews Cactus Royal Resort & Spa
Number of reviews per page
20
40
Top reviews
Lynda
10.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Loved everything apart from bad weather.
Food was fantastic, room was lovely and clean.
Couldn’t fault anything
Stephanie
10.0
/10
Reviewed 200 week(s) ago
Hotels.com verified review
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay.
Very luxurious, well worth the money.
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Verified traveler
Leisure Family
10.0
/10
Reviewed 300 week(s) ago
Expedia Group verified review
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone.
The food was fresh, with a wide variety to choose from so something for all.
Definitely recommend this as a destination.
Verified traveler
Leisure with Children
8.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
The staff were anazing the cleanliness and the food were fantastic
Verified traveler
Leisure Family
10.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Sai
Leisure with Partner
10.0
/10
Reviewed 320 week(s) ago
Expedia Group verified review
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
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Chris
Leisure with Partner
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
JC
8.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun.
The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
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IAN
10.0
/10
Reviewed 357 week(s) ago
Expedia Group verified review
Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe .
Hotel outside areas spotless..
Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .
Read More
Verified traveler
10.0
/10
Reviewed 362 week(s) ago
Expedia Group verified review
Great room, very clean, great shower, great food, very good service, friendly staff, nice pool, beautiful hotel. Close to the beach (2 mins walk). There are a few restaurants near the hotel but no nightlife. For nightlife you need a short cab ride to Malia or Hersonissos.
Verified traveler
10.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
We had a wonderful vacation. The hotel is quiet, the rooms are clean and spacious, the staff is very nice and helpful and the food delicious.The area is very nice, very appropriate for a family vacation and the beach is just accross the road.
Verified traveler
10.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Great hotel really friendly staff
Jude
8.0
/10
Reviewed 406 week(s) ago
Expedia Group verified review
This is the second year that my daughter and I have visited for a short break for some rest and relaxation. The hotel provided both
William
10.0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
This is a hotel where both management and staff understand the meaning of service. All are well trained friendly, efficient.. This was our second visit and if anything the service and environment of the hotel had improved on last year. The immediate local area is a little tacky and off putting but this does not impact on the hotel grounds and there is at least one good café within a short stroll of the hotel.
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Richard
6.0
/10
Reviewed 612 week(s) ago
Expedia Group verified review
This is a relatively new hotel and is therefore in very god condition, the hotel is kept very clean and tidy at all times. We had booked a suite which proved to be well worth the extra cost, the suite overlooked the pool area and effectively had two balconies which had the sun from 10am till sunset. The all inclusive package was of a very good standard. Our major criticism was at the end of the holiday which coincided with the end of season, when the hotel was winding down, the owner/management threw a party for local business owners and dignitaries which took over the main restaurant leaving paying customers the choice of either a fixed menu in the corner of the restaurant or using the sister Cactus Beach buffet (2* at best). This left us feeling that our 5 star experience had descended to a 2 star experience especially when the buffet for breakfast was closed on the final day as "it wasn't worth opening for 6 people" but managed to be open to give the staff breakfast. A great shame as what was an excellent holiday was somewhat marred by the final days. When we checked out we explained how we felt to the Receptionist, however, the Duty Manager didn't seem to have the time to talk to us.
Read More
Tim
10.0
/10
Reviewed 630 week(s) ago
Expedia Group verified review
Just returned from the Cactus Royal and taking into consideration the price that we paid our overall experience in this hotel was very good. We were the only English couple staying as it is very popular with German and Russian holiday makers but it did not matter as everyone was well behaved and the staff went out the way to talk to us.
We were a little apprehensive as previous all inclusive hotels haven't lived up to the star ratings but this one is definatley 5 star with good quality food, fantastic range of drinks included in the all inclusive package and excellent customer sevice.
The jewel in the crown has to be 'Elia' the Mediterranean restaurant which you are allowed to visit once a week. The food was amazing and the location overlooks the sea which gives you a cool breeze and creates a fantastic atmosphere.
The only downside to this hotel is the fight for sunbeds in the morning but this problem exists in most hotels when they are full.
In summary if you are looking for value for money but still want quality this hotel is hard to beat.
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Magdalena
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Verified traveler
Leisure Family
8.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Seul point négatif: coffre fort dans la chambre payant.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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