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Cactus Royal Resort & Spa

Hotels
9.4
/10
Exceptional
58 reviews

What Guests Say About Their Stay

Lynda

10.0
/ 10
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything

Stephanie

10.0
/ 10
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.

Verified traveler

10.0
/ 10
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
In the Area
See Map
Stalis, Chersonisos, Nomós Irakleíou, Crete, Greece, 70007

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Cactus Royal Resort & Spa is a good choice when you are visiting Chersonisos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Cactus Royal Resort & Spa

Stalis, Chersonisos, Nomós Irakleíou, Crete, Greece, 70007
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Lobby Cactus Royal Resort & Spa
Exterior 2 Cactus Royal Resort & Spa

Discover More About Cactus Royal Resort & Spa

General


Near Stalis Beach

Location


When you stay at Cactus Royal Resort & Spa in Hersonissos, you'll be on the beach, a 1-minute drive from Stalis Beach and 5 minutes from Star Beach Water Park. This all-inclusive hotel is 1.5 mi (2.3 km) from Malia Beach and 4.1 mi (6.6 km) from Port of Hersonissos.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Stalis Beach - 0.6 km / 0.4 mi
Malia Beach - 2.3 km / 1.4 mi
Lychnostatis - 3.8 km / 2.4 mi
Star Beach Water Park - 3.9 km / 2.4 mi
Palace of Malia - 4 km / 2.5 mi
Potamos Beach - 4.8 km / 3 mi
Malia Ruins - 5.5 km / 3.4 mi
Aquaworld Aquarium - 6.1 km / 3.8 mi
Sarakino - 6.2 km / 3.9 mi
Port of Hersonissos - 6.6 km / 4.1 mi
St. Paraskevi Church - 6.6 km / 4.1 mi
Convention Centre Creta Maris - 7.8 km / 4.9 mi
Palm Bay Beach - 8.9 km / 5.5 mi
Sissi Mini Golf - 9.8 km / 6.1 mi
Labyrinth Park - 10 km / 6.2 mi

The preferred airport for Cactus Royal Resort & Spa is Nikos Kazantzakis Airport (HER) - 29.1 km / 18.1 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining


Grab a bite at Philoxenia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 177 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

All facilities in Cactus Royal Resort & Spa

Swimming Pool Cactus Royal Resort & Spa
Swimming Pool
Fitness Center Cactus Royal Resort & Spa
Fitness Center
Functional Hall Cactus Royal Resort & Spa
Functional Hall
Common Space Cactus Royal Resort & Spa
Common Space
Lobby Cactus Royal Resort & Spa
Lobby

Things to Do

  • Beach umbrella
  • Spa
  • Outdoor pool
  • Indoor pool
  • Garden
  • Beach towel
  • Turkish bath
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Public Facilities

  • Safety deposit box
  • Coffee shop

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Beach volleyball

Accommodation Policy & General Information in Cactus Royal Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Room layout and furnishings may differ from the photos shown.
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cactus Royal Resort & Spa
177
Number of floors in Cactus Royal Resort & Spa
2
Another facilities in Cactus Royal Resort & Spa
Beach umbrella, Spa, Outdoor pool, Indoor pool, Garden

Frequently asked question in Cactus Royal Resort & Spa

What are available facilities at Cactus Royal Resort & Spa?
There are top facilites at Cactus Royal Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cactus Royal Resort & Spa?
The standard check-in time at Cactus Royal Resort & Spa is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Cactus Royal Resort & Spa provide breakfast?
Yes, Cactus Royal Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cactus Royal Resort & Spa have?
Cactus Royal Resort & Spa is a 5.0-star hotel.
How many floors does Cactus Royal Resort & Spa have?
Cactus Royal Resort & Spa has 2 floors.
See All

More Reviews from Other Guests in Cactus Royal Resort & Spa

Overall Ratings & Reviews Cactus Royal Resort & Spa

Other sources (58)
9.4
Exceptional
From 58 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cactus Royal Resort & Spa

Number of reviews per page
20
40
Top reviews
Lynda
icon-with Partner
with Partner
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stephanie
icon-
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The staff were anazing the cleanliness and the food were fantastic
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Sai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Read More
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
JC
8.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
Read More
IAN
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .
Read More
Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Great room, very clean, great shower, great food, very good service, friendly staff, nice pool, beautiful hotel. Close to the beach (2 mins walk). There are a few restaurants near the hotel but no nightlife. For nightlife you need a short cab ride to Malia or Hersonissos.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

We had a wonderful vacation. The hotel is quiet, the rooms are clean and spacious, the staff is very nice and helpful and the food delicious.The area is very nice, very appropriate for a family vacation and the beach is just accross the road.
Verified traveler
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Great hotel really friendly staff
Jude
icon-with Partner
with Partner
8.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

This is the second year that my daughter and I have visited for a short break for some rest and relaxation. The hotel provided both
William
icon-with Partner
with Partner
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

This is a hotel where both management and staff understand the meaning of service. All are well trained friendly, efficient.. This was our second visit and if anything the service and environment of the hotel had improved on last year. The immediate local area is a little tacky and off putting but this does not impact on the hotel grounds and there is at least one good café within a short stroll of the hotel.
Read More
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 660 week(s) ago

Expedia Group verified review

This is a relatively new hotel and is therefore in very god condition, the hotel is kept very clean and tidy at all times. We had booked a suite which proved to be well worth the extra cost, the suite overlooked the pool area and effectively had two balconies which had the sun from 10am till sunset. The all inclusive package was of a very good standard. Our major criticism was at the end of the holiday which coincided with the end of season, when the hotel was winding down, the owner/management threw a party for local business owners and dignitaries which took over the main restaurant leaving paying customers the choice of either a fixed menu in the corner of the restaurant or using the sister Cactus Beach buffet (2* at best). This left us feeling that our 5 star experience had descended to a 2 star experience especially when the buffet for breakfast was closed on the final day as "it wasn't worth opening for 6 people" but managed to be open to give the staff breakfast. A great shame as what was an excellent holiday was somewhat marred by the final days. When we checked out we explained how we felt to the Receptionist, however, the Duty Manager didn't seem to have the time to talk to us.
Read More
Tim
10.0
/10
Reviewed 678 week(s) ago

Expedia Group verified review

Just returned from the Cactus Royal and taking into consideration the price that we paid our overall experience in this hotel was very good. We were the only English couple staying as it is very popular with German and Russian holiday makers but it did not matter as everyone was well behaved and the staff went out the way to talk to us. We were a little apprehensive as previous all inclusive hotels haven't lived up to the star ratings but this one is definatley 5 star with good quality food, fantastic range of drinks included in the all inclusive package and excellent customer sevice. The jewel in the crown has to be 'Elia' the Mediterranean restaurant which you are allowed to visit once a week. The food was amazing and the location overlooks the sea which gives you a cool breeze and creates a fantastic atmosphere. The only downside to this hotel is the fight for sunbeds in the morning but this problem exists in most hotels when they are full. In summary if you are looking for value for money but still want quality this hotel is hard to beat.
Read More
Sebastian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Großartiges Hotel, toller und freundlicher Service, gutes Essen
Christoph
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Alles Top
Magdalena
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Cactus Royal Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Cactus Royal Resort & Spa

Other sources (58)
9.4
Exceptional
From 58 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cactus Royal Resort & Spa

Number of reviews per page
20
40
Top reviews
Lynda
icon-with Partner
with Partner
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stephanie
icon-
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The staff were anazing the cleanliness and the food were fantastic
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Sai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Read More
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
JC
8.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
Read More
IAN
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .
Read More
Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Great room, very clean, great shower, great food, very good service, friendly staff, nice pool, beautiful hotel. Close to the beach (2 mins walk). There are a few restaurants near the hotel but no nightlife. For nightlife you need a short cab ride to Malia or Hersonissos.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

We had a wonderful vacation. The hotel is quiet, the rooms are clean and spacious, the staff is very nice and helpful and the food delicious.The area is very nice, very appropriate for a family vacation and the beach is just accross the road.
Verified traveler
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Great hotel really friendly staff
Jude
icon-with Partner
with Partner
8.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

This is the second year that my daughter and I have visited for a short break for some rest and relaxation. The hotel provided both
William
icon-with Partner
with Partner
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

This is a hotel where both management and staff understand the meaning of service. All are well trained friendly, efficient.. This was our second visit and if anything the service and environment of the hotel had improved on last year. The immediate local area is a little tacky and off putting but this does not impact on the hotel grounds and there is at least one good café within a short stroll of the hotel.
Read More
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 660 week(s) ago

Expedia Group verified review

This is a relatively new hotel and is therefore in very god condition, the hotel is kept very clean and tidy at all times. We had booked a suite which proved to be well worth the extra cost, the suite overlooked the pool area and effectively had two balconies which had the sun from 10am till sunset. The all inclusive package was of a very good standard. Our major criticism was at the end of the holiday which coincided with the end of season, when the hotel was winding down, the owner/management threw a party for local business owners and dignitaries which took over the main restaurant leaving paying customers the choice of either a fixed menu in the corner of the restaurant or using the sister Cactus Beach buffet (2* at best). This left us feeling that our 5 star experience had descended to a 2 star experience especially when the buffet for breakfast was closed on the final day as "it wasn't worth opening for 6 people" but managed to be open to give the staff breakfast. A great shame as what was an excellent holiday was somewhat marred by the final days. When we checked out we explained how we felt to the Receptionist, however, the Duty Manager didn't seem to have the time to talk to us.
Read More
Tim
10.0
/10
Reviewed 678 week(s) ago

Expedia Group verified review

Just returned from the Cactus Royal and taking into consideration the price that we paid our overall experience in this hotel was very good. We were the only English couple staying as it is very popular with German and Russian holiday makers but it did not matter as everyone was well behaved and the staff went out the way to talk to us. We were a little apprehensive as previous all inclusive hotels haven't lived up to the star ratings but this one is definatley 5 star with good quality food, fantastic range of drinks included in the all inclusive package and excellent customer sevice. The jewel in the crown has to be 'Elia' the Mediterranean restaurant which you are allowed to visit once a week. The food was amazing and the location overlooks the sea which gives you a cool breeze and creates a fantastic atmosphere. The only downside to this hotel is the fight for sunbeds in the morning but this problem exists in most hotels when they are full. In summary if you are looking for value for money but still want quality this hotel is hard to beat.
Read More
Sebastian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Großartiges Hotel, toller und freundlicher Service, gutes Essen
Christoph
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Alles Top
Magdalena
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Number of reviews per page
20
40