Castello Village Resort is a accommodation is located at Dimos Agios Nikolaos.
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Castello Village Resort
Service Apartment
7.6
/10
Pleasant
44 reviews
What Guests Say About Their Stay
Artur
10.0
/ 10
We spent at Castello Village Resort one week in September. We have the best memories of our stay.
The hotel staff (receptionists, waiters, bartenders) were very nice and helpful.
Our room was clean, towels were changed daily.
Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient.
The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches.
Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
lisa
10.0
/ 10
Lovely apartments large size and good shower. Breakfast was good. Wish we were staying longer.
Kelly
10.0
/ 10
Beautiful place..shame we only stayed for one night...quick checkin and checkout friendly staff Close to nice eating places
In the Area
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Papatheodorou, Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400
Main Facilities
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Swimming Pool
Restaurant
WiFi
Available Room Types in Castello Village Resort
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What's around Castello Village Resort
Papatheodorou, Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400
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Discover More About Castello Village Resort
General
Near Sissi Mini Golf
Location
With a stay at Castello Village Resort in Agios Nikolaos, you'll be near the beach, within a 15-minute drive of Star Beach Water Park and Sissi Mini Golf. This spa aparthotel is 7.2 mi (11.6 km) from Stalis Beach and 0.3 mi (0.6 km) from Boufos.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Sissi Mini Golf - 0.3 km / 0.2 mi
Boufos - 0.5 km / 0.3 mi
Avlaki - 0.9 km / 0.5 mi
Palm Bay Beach - 0.9 km / 0.6 mi
Potamos Beach - 4.4 km / 2.7 mi
Malia Ruins - 4.4 km / 2.7 mi
Palace of Malia - 5.9 km / 3.7 mi
Vólia - 7.6 km / 4.7 mi
Balos - 7.8 km / 4.8 mi
Áspes - 7.8 km / 4.9 mi
Malia Beach - 9 km / 5.6 mi
Milatos Cave - 9.5 km / 5.9 mi
Stalis Beach - 11.6 km / 7.2 mi
Star Beach Water Park - 14.2 km / 8.8 mi
Lychnostatis - 14.3 km / 8.9 mi
The preferred airport for Castello Village Resort is Nikos Kazantzakis Airport (HER) - 40.7 km / 25.3 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a seasonal outdoor pool. This Mediterranean aparthotel also features complimentary wireless internet access, concierge services, and barbecue grills. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Business Facilities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Dining
For lunch or dinner, stop by Athina, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 147 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Castello Village Resort
Entertainment Facility
Fitness Center
Common Space
Exterior
Others
Things to Do
- Spa
- Garden
- Barbecue
- Outdoor pool
- Sauna
- Steam room
- Pool sun loungers
Food and Drinks
- Poolside bar
- Buffet breakfast
- Breakfast
- Snack bar
General
- Reception hall
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Concierge
Transportation
- Beach shuttle
- Airport transfer
Connectivity
- LAN Internet
- Free WiFi
Public Facilities
- Safety deposit box
- Coffee shop
Sports and Recreations
- Volleyball
- Billiard
Family-friendly Facilities
- Children pool
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Castello Village Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Pets Not Allowed
Professional property host/manager, Green Key (Foundation for Environmental Education), Beach nearby, Essential workers only - NO
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Castello Village Resort | 147 |
Number of floors in Castello Village Resort | 2 |
Another facilities in Castello Village Resort | Spa, Garden, Barbecue, Outdoor pool, Sauna |
Frequently asked question in Castello Village Resort
What are available facilities at Castello Village Resort?
There are top facilites at Castello Village Resort such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Castello Village Resort?
The standard check-in time at Castello Village Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Castello Village Resort provide breakfast?
Yes, Castello Village Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Castello Village Resort?
Castello Village Resort is a 4.0-star hotel.
How many floors does Castello Village Resort have?
Castello Village Resort has 2 floors.
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More Reviews from Other Guests in Castello Village Resort
Overall Ratings & Reviews Castello Village Resort
Other sources (44)
7.6
Pleasant
From 44 reviews
Cleanliness
7.8
Room Comfort
8.0
Service and Facilites
8.0
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Traveler Reviews Castello Village Resort
Number of reviews per page
20
40
Top reviews
Maria Melania
Leisure Family
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.
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Tracey
Leisure Family
8.0
/10
Reviewed 206 week(s) ago
Expedia Group verified review
This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.
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Verified traveler
with Partner
2.0
/10
Reviewed 243 week(s) ago
Hotels.com verified review
So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.
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Mervyn
with Partner
4.0
/10
Reviewed 244 week(s) ago
Hotels.com verified review
The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos.
The airconditioning poured water over our bed on the first night.
The pillows are hard.
The free welcome drink was not offered on the first night we had to ask the manager the next day.
The free welcome gift advertised was not given until we asked for it.
We had paper cups for drinks, hardly 4 star.
Tea bags were not replenished.
The water in the shower only gets warm.
The jets in the hot tub only partially worked.
If you have any issues the staff just shrug their shoulder and say what can I do?
The rooms are bare and do not have any of the niceties shown in the photos.
Food is bland, mass produced with little variety.
The maid just let herself in to take some of our fruit without knocking.
There are no where near enough sun beds.
No health and safety information given, in fact virtually no information about anything given.
The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them.
Sissi is a great place but please choose a different hotel.
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Ion
Leisure Family
2.0
/10
Reviewed 249 week(s) ago
Expedia Group verified review
First of all we paid extra fir a jacuzzi room, king bed , two double beds together.
What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction.
The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to.
Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed.
Never again.
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Verified traveler
with Partner
8.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Lovely hotel, close to the sea, short walk to the beach and a lovely harbour town sisi. Good selection of food for half board. All staff were extremely helpful also.
lisa
with Partner
10.0
/10
Reviewed 405 week(s) ago
Hotels.com verified review
Lovely apartments large size and good shower. Breakfast was good. Wish we were staying longer.
Kelly
with Partner
10.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
Beautiful place..shame we only stayed for one night...quick checkin and checkout friendly staff Close to nice eating places
Karen
with Partner
8.0
/10
Reviewed 408 week(s) ago
Hotels.com verified review
Very welcoming staff especially in the restaurant. Fridge in the room which was very useful and supermarket opposite. Great beach about 20min walk away
KEVIN
8.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
Excellent one bedroom room, spacious and very clean. Staff excellent and buffet breakfast was very good. Two pools the front one by the sea is not very big and as always you have to beat the German towels to get a bed even though they say it's not allowed. Very good stay apart from that. My only suggestion is that the bottom pool bar shuts at seven but they add should keep it open later so that you can have a drink and watch the beautiful sunsets.
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Simon
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Freundliches Personal, gutes Essen, zwei Pools. Liegt direkt am Meer, Baden ist aber aufgrund der Felsen nicht möglich.
Das Gym ist leider im benachbarten Hotel und ist nur für Erwachsene zugänglich.
Waren mit dem Aufenthalt sehr zufrieden.
Claus
with Partner
6.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.
massimo
Leisure Family
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Ambiente accogliente, personale gentile e professionale, cucina buona.
Struttura tranquilla adatta a chi cerca una vacanza rilassante.
Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.
Natalia
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Hat sich für den Preis nicht gelohnt
Safia
Leisure Family
4.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.
Sofiane
Leisure with Children
6.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Bonjour
L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien
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Laureen
Friends and Family with Friends
8.0
/10
Reviewed 202 week(s) ago
Hotels.com verified review
Notre séjour s’est plutôt bien passé.
Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h.
De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue.
Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.
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Verified traveler
with Partner
6.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.
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Christian
with Partner
8.0
/10
Reviewed 242 week(s) ago
Hotels.com verified review
Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort
Artur
with Partner
10.0
/10
Reviewed 246 week(s) ago
Hotels.com verified review
We spent at Castello Village Resort one week in September. We have the best memories of our stay.
The hotel staff (receptionists, waiters, bartenders) were very nice and helpful.
Our room was clean, towels were changed daily.
Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient.
The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches.
Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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