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Castello Village Resort

Apartmen
7.8
/10
Baik
41 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Artur

10.0
/ 10
We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
Lihat terjemahan

Verified traveler

10.0
/ 10
Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.
Lihat terjemahan

Alessandro

10.0
/ 10
Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.
Lihat terjemahan
Di Kawasan
Lihat Peta
Papatheodorou, Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
WiFi
Castello Village Resort ialah sebuah apartmen dalam kawasan persekitaran yang baik, yang terletak di Dimos Agios Nikolaos.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Castello Village Resort

Papatheodorou, Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400
Temui Lebih Banyak Tempat
Lain-lain Castello Village Resort
Lain-lain 2 Castello Village Resort

Ketahui Lebih Lanjut Mengenai Castello Village Resort

Lokasi


Castello Village Resort ialah sebuah apartmen dalam kawasan persekitaran yang baik, yang terletak di Dimos Agios Nikolaos.

Tentang Castello Village Resort

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Castello Village Resort.

Semua kemudahan dari Castello Village Resort

Lain-lain Castello Village Resort
Lain-lain

Aktiviti

  • Tab panas
  • Spa
  • Taman
  • Barbeku
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Meja depan
  • Pekerja rencam

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Umum

  • Dewan sambutan
  • Kawasan merokok
  • Parkir
  • Teres

Kemudahan Umum

  • OTHER
  • Peti keselamatan
  • Kedai kopi

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Shuttle kawasan pantai

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Perniagaan

  • Bilik mesyuarat

Sukan & Rekreasi

  • Biliard

Polisi Penginapan & Maklumat Umum di Castello Village Resort

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan dan akan dikutip di hartanah. Cukai ini dilaraskan mengikut musim dan mungkin tidak dikenakan sepanjang tahun. Pengecualian atau pengurangan lain boleh dikenakan. Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat dalam pengesahan yang diterima selepas membuat tempahan.
  • Cukai dikenakan oleh bandar: Dari 1 November - 31 Mac, EUR 3.00 setiap penginapan, semalam
  • Cukai dikenakan oleh bandar: Dari 1 April - 31 Oktober, EUR 10.00 setiap penginapan, semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
  • Hos tidak menunjukkan sama ada terdapat pengesan asap di hartanah atau tidak
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Kakitangan berada di meja sambut tetamu untuk masa yang terhad. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Castello Village Resort
147
Bilangan tingkat di Castello Village Resort
2
Fasilitas lain di Castello Village Resort
Tab panas, Spa, Taman, Barbeku, Kolam renang terbuka

Soalan lazim tentang Castello Village Resort

Apa facilities yang tersedia di Castello Village Resort?
Berikut facilities yang ada di Castello Village Resort seperti Kolam Renang, Restoran, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Castello Village Resort?
Masa check-in di Castello Village Resort bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Castello Village Resort menyediakan sarapan pagi?
Ya, Castello Village Resort menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Castello Village Resort?
Castello Village Resort ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Castello Village Resort?
Castello Village Resort mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Castello Village Resort

Penilaian & Ulasan Keseluruhan Castello Village Resort

Sumber lain (41)
7.8
Baik
Daripada 41 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Castello Village Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Simon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Freundliches Personal, gutes Essen, zwei Pools. Liegt direkt am Meer, Baden ist aber aufgrund der Felsen nicht möglich. Das Gym ist leider im benachbarten Hotel und ist nur für Erwachsene zugänglich. Waren mit dem Aufenthalt sehr zufrieden.
Maria Melania
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.
Read More
Claus
6.0
/10
Diulas 80 minggu yang lalu

Hotels.com verified review

Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.
massimo
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

Ambiente accogliente, personale gentile e professionale, cucina buona. Struttura tranquilla adatta a chi cerca una vacanza rilassante. Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.
Natalia
6.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

Hat sich für den Preis nicht gelohnt
Safia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 138 minggu yang lalu

Expedia Group verified review

On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.
Sofiane
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 138 minggu yang lalu

Expedia Group verified review

Bonjour L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien
Read More
Laureen
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 192 minggu yang lalu

Hotels.com verified review

Notre séjour s’est plutôt bien passé. Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h. De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue. Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.
Read More
Tracey
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 196 minggu yang lalu

Expedia Group verified review

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.
Read More
Verified traveler
6.0
/10
Diulas 197 minggu yang lalu

Hotels.com verified review

Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.
Read More
Christian
8.0
/10
Diulas 232 minggu yang lalu

Hotels.com verified review

Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort
Verified traveler
2.0
/10
Diulas 233 minggu yang lalu

Hotels.com verified review

So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.
Read More
Mervyn
4.0
/10
Diulas 234 minggu yang lalu

Hotels.com verified review

The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.
Read More
Artur
10.0
/10
Diulas 236 minggu yang lalu

Hotels.com verified review

We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
Read More
Ion
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 239 minggu yang lalu

Expedia Group verified review

First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 240 minggu yang lalu

Expedia Group verified review

Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.
Read More
Alessandro
10.0
/10
Diulas 240 minggu yang lalu

Hotels.com verified review

Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.
laurence
8.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Chambres confortables (mais bâtiment en 2e ligne donc sans vue mer contrairement aux photos, non contractuelles), repas délicieux, personnel de l'accueil, du bar et du resto adorable et très soucieux du respect des règles Covid (sauf le boss du restaurant qui inspecte sans cesse, ce qui est stressant, mais surtout avec le masque sous le menton et qui ouvre tous les plats sans gants, alors que c'est exigé pour les clients). Entretien des chambres à améliorer.
Read More
Claudia
8.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Good experience. Very nice hotels in a nice place. very nice and helpful receptionists. Mario and his team, super! excellent cuisine! only flaw ... 4 young girls who were in a room next door who did night hours with great din and noisy night parties that are not suitable for a 5 stars hotel
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 339 minggu yang lalu

Expedia Group verified review

es war gut dass das Hotel neu Renoviert wurde. Das Badezimmer mit ebenerdiger Dusche ist schon sehr gut. Im Zimmer selbst fehlen so ein bisschen wie Waldecken für Bekleidung und ein bisschen Wandschmuck wie Bilder, sieht so halt ein bisschen kahl aus. bei Problemen findet man immer ein offenes Ohr und gut ist auch, der Arzt ist Täglich im Hause. Alle 3 Tage Bettzeug(wäre für mich noch OK, aber alle 3 Tage Handtuchwechsel ist wenn man sich morgens und am Abend Tuschen möchte schon ein bisschen wenig. Wer keine zu hohen Ansprüche hat, der findet die Anlage sicher Gut.
Read More
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Lain-lain 4 Castello Village Resort

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Penilaian & Ulasan Keseluruhan Castello Village Resort

Sumber lain (41)
7.8
Baik
Daripada 41 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Castello Village Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Simon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Freundliches Personal, gutes Essen, zwei Pools. Liegt direkt am Meer, Baden ist aber aufgrund der Felsen nicht möglich. Das Gym ist leider im benachbarten Hotel und ist nur für Erwachsene zugänglich. Waren mit dem Aufenthalt sehr zufrieden.
Maria Melania
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.
Read More
Claus
6.0
/10
Diulas 80 minggu yang lalu

Hotels.com verified review

Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.
massimo
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

Ambiente accogliente, personale gentile e professionale, cucina buona. Struttura tranquilla adatta a chi cerca una vacanza rilassante. Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.
Natalia
6.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

Hat sich für den Preis nicht gelohnt
Safia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 138 minggu yang lalu

Expedia Group verified review

On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.
Sofiane
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 138 minggu yang lalu

Expedia Group verified review

Bonjour L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien
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Laureen
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 192 minggu yang lalu

Hotels.com verified review

Notre séjour s’est plutôt bien passé. Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h. De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue. Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.
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Tracey
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 196 minggu yang lalu

Expedia Group verified review

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.
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Verified traveler
6.0
/10
Diulas 197 minggu yang lalu

Hotels.com verified review

Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.
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Christian
8.0
/10
Diulas 232 minggu yang lalu

Hotels.com verified review

Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort
Verified traveler
2.0
/10
Diulas 233 minggu yang lalu

Hotels.com verified review

So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.
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Mervyn
4.0
/10
Diulas 234 minggu yang lalu

Hotels.com verified review

The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.
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Artur
10.0
/10
Diulas 236 minggu yang lalu

Hotels.com verified review

We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
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Ion
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 239 minggu yang lalu

Expedia Group verified review

First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.
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Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 240 minggu yang lalu

Expedia Group verified review

Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.
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Alessandro
10.0
/10
Diulas 240 minggu yang lalu

Hotels.com verified review

Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.
laurence
8.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Chambres confortables (mais bâtiment en 2e ligne donc sans vue mer contrairement aux photos, non contractuelles), repas délicieux, personnel de l'accueil, du bar et du resto adorable et très soucieux du respect des règles Covid (sauf le boss du restaurant qui inspecte sans cesse, ce qui est stressant, mais surtout avec le masque sous le menton et qui ouvre tous les plats sans gants, alors que c'est exigé pour les clients). Entretien des chambres à améliorer.
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Claudia
8.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Good experience. Very nice hotels in a nice place. very nice and helpful receptionists. Mario and his team, super! excellent cuisine! only flaw ... 4 young girls who were in a room next door who did night hours with great din and noisy night parties that are not suitable for a 5 stars hotel
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 339 minggu yang lalu

Expedia Group verified review

es war gut dass das Hotel neu Renoviert wurde. Das Badezimmer mit ebenerdiger Dusche ist schon sehr gut. Im Zimmer selbst fehlen so ein bisschen wie Waldecken für Bekleidung und ein bisschen Wandschmuck wie Bilder, sieht so halt ein bisschen kahl aus. bei Problemen findet man immer ein offenes Ohr und gut ist auch, der Arzt ist Täglich im Hause. Alle 3 Tage Bettzeug(wäre für mich noch OK, aber alle 3 Tage Handtuchwechsel ist wenn man sich morgens und am Abend Tuschen möchte schon ein bisschen wenig. Wer keine zu hohen Ansprüche hat, der findet die Anlage sicher Gut.
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