Metropole Urban Hotel

Hotels
9.2
/10
Exceptional
214 reviews
In the Area
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Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Metropole Urban Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Metropole Urban Hotel Address: Map & Location

Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
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Location


Metropole Urban Hotel is located in area / city Dimos Heraklion.

About Metropole Urban Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Metropole Urban Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Metropole Urban Hotel.

All facilities in Metropole Urban Hotel

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Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Metropole Urban Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Available rooms at Metropole Urban Hotel
24
Another facilities in Metropole Urban Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Metropole Urban Hotel

What are available facilities at Metropole Urban Hotel?
There are top facilites at Metropole Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Metropole Urban Hotel?
Check-in time at Metropole Urban Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Metropole Urban Hotel?
Metropole Urban Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Metropole Urban Hotel?
Metropole Urban Hotel has 24 rooms in total.
What do past guests say about Metropole Urban Hotel?
Metropole Urban Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Metropole Urban Hotel

9.2
Exceptional
From 214 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
lauren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Jock
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Silvia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.
C
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at the hotel were very helpful but the service at breakfast in the cafe next door was strange. There was no menu to say what was avaliable & food arrived randomly. eg the bread arrived after everythingl else. Although the food was acceptable & plentiful we were given things we didn"t want but couldn't choose what type of coffee we wanted & were not given any juice. There was lots of waste because there was no choice.
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Taruna
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked a Deluxe Room with a balcony and city view, but ended up on the lowest floor with a large tree directly in front—completely blocking the view. Definitely disappointing, especially considering the higher price for the “view.” Be careful when booking this room type—what you get might not match the description.
Daniel van
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were absolutely amazing - couldn’t do enough for us and went well beyond what we expected. Such a wonderful few days there that we will never forget.
Rafael
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location. Great staff. Great stay.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good well equipped rooms and well positioned. Great sizeable breakfast aswell.
Anna Cara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great spot! So much to see around the area. Parking was a bit tricky, go to the Themes Parking which is roughly 800 feet from the hotel. It’s 15 euros for the whole day but conveniently located. The area around the hotel was amazing! So much to explore. Breakfast in the morning was top notch! Felt very taken care of!
Ghita
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good central hotel near everything. We have stayed several times and really enjoyed our stay so we go back! Breakfast is next door in the excellent cafe, and the variety of food is good. Highly recommended.
Alaric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I liked the location in the old town of Heraklion. It is outside the normal tourist areas so you have a nice 20 minute walk to the water. The breakfast is amazing with 2-3 trays of food that is hard to finish as 2 people. If you can, get a package that includes it.
Stephen
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nicely situated hotel. Rooms are well appointed and a good size.The staff was very friendly and helpful. Rooms need some additional sound proofing and the breakfast was pretty average.
Beni
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel location good but no driveway and no parking. Finding parking is a challenge
Subramanian
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent team Wi-fi sucked. Had difficulty with my zoom calls. Was a real problem. Team was attentive but unable to remedy
Susan
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a modest hotel in a great location. Directly on the square of St. Minas church, it is in a lively part of the city center. The rooms are adequately sound proofed, so very little noise enters the room. Most attractions are less than a twenty minute walk away. Tavernas and shops are all around. Five minutes away is the even more active Lion Square and city center.
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Scott
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful hotel by the cathedral square close to many dining options and shops. Updated room, balcony, and clean.
Cheryl
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great experience in room 501 at the top of the hotel jacuzzi, large double bed, large terrace with view of the cathedral
Dennis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

WiFi on the top floor suite was not possible to use. 0 mb
Allison
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location for 2 night stay; easy walk to museums, shops and restaurants, no car required and only 10 euro taxi ride from ferry terminal. Corner room view of church square very nice. Daily breakfast convenient and substantial.
Debra
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staying at the Metropole Urban Hotel in Heraklion was a highlight of our trip. This modern, centrally located hotel was immaculate, well-appointed and comfortable. Our room had a small balcony with gorgeous views of the Cathedral of Agios Minas set on a busy city square lined with restaurant terrasses and loaded with happy families, the children having the time of their lives playing football, hide-n-seek and riding scooters throughout the day and evening. Such an idyllic setting! We were within easy walking distance of shopping and popular attractions such as the Venetian Fortress on the water as well as the extraordinary Archaeological Museum. The staff at Metropole Urban were friendly and professional and the room rate was very reasonable, especially considering the extremely abundant and delicious breakfast that came with it. We would stay here again in a heartbeat and highly recommend it to anyone who wants to have a memorable Heraklion experience.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.