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Metropole Urban Hotel

Hotels
9.2
/10
Exceptional
226 reviews

What Guests Say About Their Stay

Tyler

10.0
/ 10
The staff was lovely and the area and location close to everything was very convenient

Demi

10.0
/ 10
Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Anthony

10.0
/ 10
Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
In the Area
See Map
Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Metropole Urban Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Metropole Urban Hotel

Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
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Lobby Metropole Urban Hotel
Lobby 2 Metropole Urban Hotel

Discover More About Metropole Urban Hotel

General


Near Heraklion Archaeological Museum

Location


A stay at Metropole Urban Hotel places you in the heart of Heraklion, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. This hotel is 0.6 mi (0.9 km) from Venetian Walls and 0.6 mi (1 km) from Natural History Museum of Crete.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Heraklion Museum of Religious Art - 0.1 km / 0.1 mi
Agia Ekaterini Church - 0.2 km / 0.1 mi
St. Minas Cathedral - 0.2 km / 0.1 mi
Morosini Fountain - 0.3 km / 0.2 mi
Heraklion Central Market - 0.3 km / 0.2 mi
Dedalou Shopping Street - 0.3 km / 0.2 mi
Lions Square - 0.3 km / 0.2 mi
St. Mark's Basilica - 0.3 km / 0.2 mi
Heraklion Municipal Art Gallery - 0.3 km / 0.2 mi
Vikelaia Municipal Library - 0.3 km / 0.2 mi
Bembo Fountain - 0.4 km / 0.2 mi
Koubes - 0.4 km / 0.2 mi
Heraklion Loggia - 0.4 km / 0.2 mi
Heraklion Town Hall - 0.4 km / 0.2 mi
Kornarou Square - 0.4 km / 0.3 mi

The preferred airport for Metropole Urban Hotel is Nikos Kazantzakis Airport (HER) - 7.3 km / 4.5 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Metropole Urban Hotel

Bar, Cafe and Lounge Metropole Urban Hotel
Bar, Cafe and Lounge
Functional Hall Metropole Urban Hotel
Functional Hall
Lobby Metropole Urban Hotel
Lobby
Exterior Metropole Urban Hotel
Exterior
Others Metropole Urban Hotel
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Metropole Urban Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Cashless transactions are available, Contactless check-in is available, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Metropole Urban Hotel
24
Another facilities in Metropole Urban Hotel
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Metropole Urban Hotel

What are available facilities at Metropole Urban Hotel?
There are top facilites at Metropole Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Metropole Urban Hotel?
The standard check-in time at Metropole Urban Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Metropole Urban Hotel have?
Metropole Urban Hotel is a 4.0-star hotel.
How many rooms does Metropole Urban Hotel have?
Metropole Urban Hotel has 24 rooms in total.
What are the guest reviews for Metropole Urban Hotel?
Metropole Urban Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Metropole Urban Hotel

Overall Ratings & Reviews Metropole Urban Hotel

Other sources (226)
9.2
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
Eleftherios
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was nice. Breakfast is not great.
Penny
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was lovely and the area and location close to everything was very convenient
Doreen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

great location to walk to shopping, restaurants.
Demi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was good.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was unaware of the church bell and also a large boxing event with music playing late into the night
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Evan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
Read More
Prakash
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great friendly hotel.
Mike
icon-
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Idil
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
Read More
E
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.
Read More
elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
lauren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Metropole Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Metropole Urban Hotel

Other sources (226)
9.2
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
Eleftherios
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was nice. Breakfast is not great.
Penny
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was lovely and the area and location close to everything was very convenient
Doreen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

great location to walk to shopping, restaurants.
Demi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was good.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was unaware of the church bell and also a large boxing event with music playing late into the night
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Evan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
Read More
Prakash
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great friendly hotel.
Mike
icon-
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Idil
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
Read More
E
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.
Read More
elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
lauren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Number of reviews per page
20
40