Metropole Urban Hotel

Explore Metropole Urban Hotel
9.2
Exceptional
From 321 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely city centre urban hotel. No spa, bar, dining room or gym - but that wasn’t expected. Lovely bedrooms. Modern bathrooms and AC. Great location. Friendly helpful staff. And the breakfast in the next door coffee shop was awesome. Highly recommended.
Genady
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location - 5 minutes walk from the city center. Very modern. Super clean. Exceptional customer service. Great Breakfast
Sophie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a lovely stay here. The room was spacious, clean, and had great AC. The bed was large and comfortable. We would happily stay here again.
Maricela
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The beds were very comfortable and everything worked - air conditioning, shower, toilet, safe, tv, etc. (Upon arrival, the shower only had lukewarm water. The staff remedied the situation very quickly.) Breakfast was lovely and served in the restaurant right outside the door. There was outdoor seating and more pastries than you could eat. The biggest surprise was the offer of a to-go breakfast when we told the manager we were getting picked up at 6:45 am. We each got a sandwich, an apple, a pastry, water and juice. AND they accomodated my husband who is gluten sensitive. It was unreal. Completely unexpected. The area was safe and nestled among 3 churches. I look forward to going back.
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Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and friendly staff
Faye
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely place central, helpful reception staff. Breakfast served from cafe attached to hotel. Huge, helpful servers! Loved it. Zero complaints
igor
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome facility, helpful and friendly staff
Xanthippi
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff at the reception desk were exceptionally helpful in terms of booking restaurants and other information The location is central and yet quiet with local people and the view from the room was open over a church square You dont have the feeling of tourist crowds thst is stressful
Gary
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Had a wonderful stay and the staff were incredibly helpful. Loved the location and atmosphere
Randall
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We did have a shower drain issue that flooded the room. Hotel management quickly moved us to another room. We were there just one night.
Gerald
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Many grest places to eat and shop nearby.
Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Vickie
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautiful room with balcony overlooking the church square. The room, lobby and hallways were very clean. The location was perfect for seeing Heraklion. On the edge of the old town with pedestrian streets but the hotel was close to a main street with bus service and taxi's could pull up right outside. The main restaurant street was less than a block away.
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Lynne
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location and very friendly, helpful staff!
Rosie
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This was such a lovely stay! Walking distance from many great bakeries and restaurants, and the desk people were so helpful with everything! Amazing time.
Eleftherios
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was nice. Breakfast is not great.
Penny
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice hotel
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean room
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very clean
Number of reviews per page
20
40

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