Hotel Real Plaza

Hotels
7.6
/10
Pleasant
128 reviews

What Guests Say About Their Stay

Génesis
10.0
/ 10
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
David
10.0
/ 10
Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Sharon
10.0
/ 10
It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
In the Area
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9a. Calle Poniente #40, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Real Plaza is a good choice when you are visiting Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Real Plaza Address: Map & Location

9a. Calle Poniente #40, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001
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Location


Staying at Hotel Real Plaza is a good choice when you are visiting Antigua Guatemala.

About Hotel Real Plaza

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Real Plaza.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Real Plaza exclusively for you.

With all facilities offered, Hotel Real Plaza is the right place to stay.

All facilities in Hotel Real Plaza

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Hotel Services

  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Snack bar

General

  • Banquet
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Real Plaza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Real Plaza
27
Number of floors in Hotel Real Plaza
2
Another facilities in Hotel Real Plaza
Newspaper in lobby, Tours, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Real Plaza

What are available facilities at Hotel Real Plaza?
There are top facilites at Hotel Real Plaza such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Real Plaza?
Check-in time at Hotel Real Plaza is staring from 15:00 - 22:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Real Plaza?
Hotel Real Plaza is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Real Plaza have?
Hotel Real Plaza has 2 floors.
How many rooms are available at Hotel Real Plaza?
Hotel Real Plaza has 27 rooms in total.
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More Reviews from Other Guests in Hotel Real Plaza

7.6
Pleasant
From 128 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

6.6

Service and Facilites

7.8

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Traveler Reviews Hotel Real Plaza

Number of reviews per page
20
40
Top reviews
Lourdes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Francisco
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
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Francisco
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
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Bryson
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
Victor
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
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Margaret
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
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Carla
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Génesis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Rachel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

We had a great experience...Great place to stay in Antigua!
Sharon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Verified traveler
4.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Well around 2 am someone
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Was very good staying there
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Gracias
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Carmen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Muy buen servicio el staff muy atento y un lugar expectacular!!!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The architecture and design is lovely. The breakfast was awesome.
Number of reviews per page
20
40

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Disclaimer

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