What do past guests say about Hotel Real Plaza?

Hotel Real Plaza is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Real Plaza

Name: Hotel Real Plaza
Address: 9a. Calle Poniente #40, Antigua, Sacatepéquez, Guatemala, 3001, 9a. Calle Poniente #40, Sacatepéquez, 3001, Guatemala
Rating: 7.6

Hotels

7.6

/10

Pleasant

129 reviews

What Guests Say About Their Stay

Génesis

10.0

/ 10

It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.

David

10.0

/ 10

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.

Sharon

10.0

/ 10

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.

In the Area

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9a. Calle Poniente #40, Antigua, Sacatepéquez, Guatemala, 3001

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Real Plaza is a good choice when you are visiting Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Real Plaza

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What's around Hotel Real Plaza

9a. Calle Poniente #40, Antigua, Sacatepéquez, Guatemala, 3001

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General

Near Antigua Guatemala Cathedral

Location

A stay at Hotel Real Plaza places you in the heart of Antigua Guatemala, within a 15-minute walk of Antigua Guatemala Cathedral and Central Park. This hotel is 0.7 mi (1.2 km) from Santa Catalina Arch and 1.1 mi (1.8 km) from Casa Santo Domingo Museum.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

San Jose el Viejo Ruins - 0.5 km / 0.3 mi
Telares Shopping Center - 0.7 km / 0.4 mi
Monumento a Landívar - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
El Fotografo Gallery - 0.9 km / 0.5 mi
Museo del Hermano Pedro - 0.9 km / 0.5 mi
Palace of the Captains-General - 0.9 km / 0.6 mi
Antigua Guatemala Colonial Art Museum - 0.9 km / 0.6 mi
Tanque La Unión - 0.9 km / 0.6 mi
Cementerio General - 0.9 km / 0.6 mi
Antigua Market - 1 km / 0.6 mi
Iglesia de la Escuela de Cristo - 1 km / 0.6 mi
San Lazaro General Cemetery - 1 km / 0.6 mi
Antigua Guatemala Cathedral - 1 km / 0.6 mi
Handicraft Market - 1 km / 0.6 mi

The preferred airport for Hotel Real Plaza is La Aurora Intl. Airport (GUA) - 41.2 km / 25.6 mi

Facilities

Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Enjoy international cuisine at Real Plaza, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).

Rooms

Make yourself at home in one of the 27 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and safes, and housekeeping is provided daily.

All facilities in Hotel Real Plaza

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Things to Do

Outdoor pool
Picnic area
Garden
Steam room
Pool sun loungers

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Banquet

Business Facilities

Conference center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Real Plaza

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Real Plaza	27
Number of floors in Hotel Real Plaza	2
Another facilities in Hotel Real Plaza	Outdoor pool, Picnic area, Garden, Steam room, Pool sun loungers

Frequently asked question in Hotel Real Plaza

What are available facilities at Hotel Real Plaza?

There are top facilites at Hotel Real Plaza such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Real Plaza?

The standard check-in time at Hotel Real Plaza is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Real Plaza

Hotel Real Plaza has a 3.0-star rating.

How many floors does Hotel Real Plaza have?

Hotel Real Plaza has 2.

How many rooms are available at Hotel Real Plaza

Hotel Real Plaza has 27.

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More Reviews from Other Guests in Hotel Real Plaza

Overall Ratings & Reviews Hotel Real Plaza

Other sources (129)

7.6

Pleasant

From 129 reviews

Cleanliness

8.8

Room Comfort

8.0

Location

6.2

Service and Facilites

7.8

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Traveler Reviews Hotel Real Plaza

Number of reviews per page

Top reviews

Lourdes

Leisure Family

10.0

/10

Reviewed 184 week(s) ago

Expedia Group verified review

Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋

Francisco

Leisure with Children

2.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.

Francisco

Leisure with Children

2.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.

Bryson

Leisure with Children

6.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.

Victor

Leisure Family

2.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.

Margaret

Leisure Family

4.0

/10

Reviewed 219 week(s) ago

Expedia Group verified review

No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.

Carla

Leisure Family

2.0

/10

Reviewed 222 week(s) ago

Expedia Group verified review

FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.

Juan

Leisure with Children

6.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.

Génesis

Leisure Family

10.0

/10

Reviewed 238 week(s) ago

Expedia Group verified review

It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.

Rachel

Friends and Family with Friends

8.0

/10

Reviewed 239 week(s) ago

Hotels.com verified review

It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.

David

Friends and Family Family

10.0

/10

Reviewed 253 week(s) ago

Hotels.com verified review

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 259 week(s) ago

Expedia Group verified review

We had a great experience...Great place to stay in Antigua!

Sharon

Friends and Family Family

10.0

/10

Reviewed 260 week(s) ago

Hotels.com verified review

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.

Verified traveler

4.0

/10

Reviewed 262 week(s) ago

Expedia Group verified review

Well around 2 am someone

Verified traveler

Leisure Family

10.0

/10

Reviewed 265 week(s) ago

Expedia Group verified review

Was very good staying there

Verified traveler

Leisure Family

8.0

/10

Reviewed 268 week(s) ago

Expedia Group verified review

Gracias

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 270 week(s) ago

Expedia Group verified review

las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad

Carmen

Friends and Family Family

10.0

/10

Reviewed 272 week(s) ago

Hotels.com verified review

Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 273 week(s) ago

Expedia Group verified review

Muy buen servicio el staff muy atento y un lugar expectacular!!!

Verified traveler

Leisure with Children

10.0

/10

Reviewed 278 week(s) ago

Expedia Group verified review

The architecture and design is lovely. The breakfast was awesome.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.