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- Hotel in Novotel Hong Kong Citygate
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Novotel Hong Kong Citygate
8.5
/10
Very Good
1,158 reviews
What Guests Say About Their Stay
Bedroom (6)
Surroundings (5)
Accessibility (5)
Staff Friendliness (5)
N***a
10.0
/ 10
The room is spacious and has a nice view. The staff are friendly and very helpful. The food is delicious and has many choices. We can access the lounge and enjoy snacks and a good view from the lounge
Muthia
9.7
/ 10
If you want to come to disneyland, ngong ping cable car and citygate outlets, this is the perfect place to stay. And they offered free shuttle to airport also. Awesome.
Fithriani F.
9.4
/ 10
The service was great. We came very early and was given a room right away. We requested late check-out and got it at no extra charge. The location is excellent. The mall is literally at your doorstep. Only 1 station to Sunny Bay Disneyland station. Free shuttle to the airport. Definitely will come back to stay in.
siska t.
9.4
/ 10
Great hotel with good location.
Saranya C.
9.7
/ 10
The room is large, clean, next to the citygate outlet, near the airport. There is a free airport shuttle service.
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In the Area
See Map
51 Man Tung Road, Tung Chung, Islands District, Hong Kong, New Territories, 0
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Hong Kong Citygate
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Novotel Hong Kong Citygate Address: Map & Location
51 Man Tung Road, Tung Chung, Islands District, Hong Kong, New Territories, 0
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Discover More About Novotel Hong Kong Citygate
Location
Staying at Novotel Hong Kong Citygate is a good choice when you are visiting Tung Chung.
About Novotel Hong Kong Citygate
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Hong Kong Citygate is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Hong Kong Citygate.
All facilities in Novotel Hong Kong Citygate
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Parking with surcharge
- Valet parking
- Airport transfer
Things to Do
- Outdoor pool
- Children play area
General
- Swimming pool
Public Facilities
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in Novotel Hong Kong Citygate
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Number of floors in Novotel Hong Kong Citygate | 23 |
Another facilities in Novotel Hong Kong Citygate | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge |
Frequently asked question in Novotel Hong Kong Citygate
What are available facilities at Novotel Hong Kong Citygate?
There are top facilites at Novotel Hong Kong Citygate such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Novotel Hong Kong Citygate?
Check-in time at Novotel Hong Kong Citygate is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Novotel Hong Kong Citygate?
Novotel Hong Kong Citygate is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Novotel Hong Kong Citygate have?
Novotel Hong Kong Citygate has 23 floors.
Does Novotel Hong Kong Citygate provide parking?
Yes, Novotel Hong Kong Citygate provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Hong Kong Citygate
Overall Ratings & Reviews Novotel Hong Kong Citygate
Traveloka (250)
Other sources (908)
8.4
Very Good
From 908 reviews
Cleanliness
8.4
Room Comfort
8.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Novotel Hong Kong Citygate
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very nice staff and excellent services. The bedding is very clean and my family sleeps very well. Thank you.
nikki
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel with nice staff and lovely gym. Mall and train station is literally attached to this hotel which makes getting around easy. First time using a train in my life, and it was so easy! Shuttle available to and from hotel to airport. Lovely stay. Loved this hotel!
Marjorie
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Five star treatment from staff and room service. This hotel is highly recommended if you want to stay near the airport. Hotel has access to MRT and Citygate outlets.
Gemma
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent!
Phil
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Next to Citygate mall. Conveniently located with lots of restaurants.
Only negative comment is the slow elevator.
Thanapat
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Shopping at the outlet is easy because it is so large.
Tito
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
They maintain the cleanliness of the room mostly the restroom.
Donmar
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing staycation
Eng Cheng
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Lap Hung Sunny
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great location, right next to a subway station, just a short 10min free shuttle from the airport. Connected to an outlet shopping mall, lots of food places.
Denise Arlene M.
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The staff were very efficient, accommodating and friendly.
Ethel
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good customer service.
Michelle
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Repeated stay - The staff are the best. Speak well in English, helpful with great smiles. Always proactive to help me with my luggage. Always look forward to the stay esp the location is great if you are looking to go to the outlets or Disneyland .
Joe
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Awesome staff and service and room
Verified traveler
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very nice location after check in, free to walk everywhere, shopping or dining
Li
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I will come back for sure.
so yeon
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It's great size room with excellent bathroom. Some part of the room was old
Alister
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hallway smelt and was damp
Alistair
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We keep coming back to this place because it is so convenient.
Shuttle bus to and from airport and proximity to train if you want to visit Downtown.
Executive lounge is a winner too.
Robert
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Close to the airport, transport links, shopping and dining
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Novotel Hong Kong Citygate
Traveloka (250)
Other sources (908)
8.4
Very Good
From 908 reviews
Cleanliness
8.4
Room Comfort
8.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Novotel Hong Kong Citygate
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very nice staff and excellent services. The bedding is very clean and my family sleeps very well. Thank you.
nikki
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel with nice staff and lovely gym. Mall and train station is literally attached to this hotel which makes getting around easy. First time using a train in my life, and it was so easy! Shuttle available to and from hotel to airport. Lovely stay. Loved this hotel!
Marjorie
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Five star treatment from staff and room service. This hotel is highly recommended if you want to stay near the airport. Hotel has access to MRT and Citygate outlets.
Gemma
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent!
Phil
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Next to Citygate mall. Conveniently located with lots of restaurants.
Only negative comment is the slow elevator.
Thanapat
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Shopping at the outlet is easy because it is so large.
Tito
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
They maintain the cleanliness of the room mostly the restroom.
Donmar
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing staycation
Eng Cheng
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Lap Hung Sunny
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great location, right next to a subway station, just a short 10min free shuttle from the airport. Connected to an outlet shopping mall, lots of food places.
Denise Arlene M.
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The staff were very efficient, accommodating and friendly.
Ethel
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good customer service.
Michelle
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Repeated stay - The staff are the best. Speak well in English, helpful with great smiles. Always proactive to help me with my luggage. Always look forward to the stay esp the location is great if you are looking to go to the outlets or Disneyland .
Joe
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Awesome staff and service and room
Verified traveler
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very nice location after check in, free to walk everywhere, shopping or dining
Li
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I will come back for sure.
so yeon
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It's great size room with excellent bathroom. Some part of the room was old
Alister
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hallway smelt and was damp
Alistair
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We keep coming back to this place because it is so convenient.
Shuttle bus to and from airport and proximity to train if you want to visit Downtown.
Executive lounge is a winner too.
Robert
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Close to the airport, transport links, shopping and dining
Number of reviews per page
20
40