Citizen Hotel

Hotels
7.0
/10
Pleasant
255 reviews

What Guests Say About Their Stay

RAY

10.0
/ 10
The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏

Yvette

10.0
/ 10
The beach and the restaurant was nice and the staff was really nice. The room was clean.

Keith

10.0
/ 10
A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
In the Area
See Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Mumbai Suburban, Mahārāshtra, India, 400049

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Citizen Hotel is located in area / city Mumbai Suburban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Citizen Hotel Address: Map & Location

960, JUHU TARA ROAD,960 3 1, Mumbai, Mumbai Suburban, Mahārāshtra, India, 400049
Discover More Places
Lobby Citizen Hotel
Lobby 2 Citizen Hotel

Discover More About Citizen Hotel

General


Near Juhu Beach

Location


With a stay at Citizen Hotel in Mumbai (Juhu), you'll be a 1-minute drive from Juhu Beach and 9 minutes from Bombay Convention & Exhibition Centre. This beach hotel is 11.4 mi (18.3 km) from Marine Drive and 13.3 mi (21.5 km) from Gateway of India.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Juhu Beach - 0.1 km / 0.1 mi
ISKCON Temple - 2 km / 1.2 mi
Nanavati Super Speciality Hospital - 2 km / 1.3 mi
Linking Road - 2 km / 1.3 mi
NMIMS Mumbai - 2.1 km / 1.3 mi
Carter Road Promenade - 3 km / 1.9 mi
Versova Beach - 3.9 km / 2.4 mi
Gilbert Hill - 4.4 km / 2.8 mi
Andheri Sports Complex - 4.5 km / 2.8 mi
Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 4.6 km / 2.9 mi
Laxmi Industrial Estate - 4.9 km / 3 mi
Hill Road - 5.5 km / 3.4 mi
Infinity Mall - 6.7 km / 4.2 mi
Lilavati Hospital - 6.7 km / 4.2 mi
Mahim Beach - 7 km / 4.4 mi

The nearest airports are:
Chhatrapati Shivaji International Airport (BOM) - 10.2 km / 6.3 mi
Navi Mumbai Intl. Airport (NMI) - 38 km / 23.6 mi

The preferred airport for Citizen Hotel is Chhatrapati Shivaji International Airport (BOM).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite to eat at Bay View, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 45 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Citizen Hotel

Functional Hall Citizen Hotel
Functional Hall
Common Space Citizen Hotel
Common Space
Lobby Citizen Hotel
Lobby
Exterior Citizen Hotel
Exterior
Others Citizen Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Limo or town car service
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Conference center

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Citizen Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citizen Hotel
45
Number of floors in Citizen Hotel
4
Another facilities in Citizen Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Citizen Hotel

What are available facilities at Citizen Hotel?
There are top facilites at Citizen Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Citizen Hotel?
Check-in time at Citizen Hotel is staring from 14:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Citizen Hotel provide breakfast?
Yes, Citizen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Citizen Hotel?
Citizen Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Citizen Hotel have?
Citizen Hotel has 4 floors.
See All

More Reviews from Other Guests in Citizen Hotel

7.0
Pleasant
From 255 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Top reviews
Nalini
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good
Sujata
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms can be bigger
Yangchen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The WiFi sucks at this hotel. Also there was a construction going on the floor above my room and it was so loud & unbearable to stay in the room. The breakfast buffet is a joke.
Bipinchandra
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Arata
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had mixed experience. The front staff was helpful enough to keep my parcel in prior to check in. What was disappointing were: 1. The restaurant BGM volume was too loud for me so I asked the staff to lower the volume but they insisted saying that it was already minimum. I had to leave the restaurant. 2. The guests in the next room played TV very loud even after 11pm. I knocked on the wall but no effect. I tried to call the front desk and the duty manager but the lines were busy. I just put ear plugs and slept.
Read More
Sandip
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bathroom needs serious renovations. Also need more choice in breakfast for mon spicy veg people for an example fried rice and noodles
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff are delightful and work extremely hard here, but sometimes try too hard. Citizen hotel senior management is aspiring for the hotel to be something it’s not. The food in the restaurant is good, but the staff are prompted by management to be over attentive all the time, which can be offputting. The housekeepers are also very hardworking. It’s basically like a UK travelodge, which is fine if you expect that, but the decor is tired. Theres a huge building site right next door, our room was very close and the sound of jackhammers started every morning, even on the Sunday. The location is good in terms of the beach, that’s true, but it’s hard to understand why Juhu beach has such allure for anyone. It’s filthy, rat infested, the water is full of rubbish and polluted with human excrement according to Google, and the view is non-existent due to the ever present smog. Think Bladerunner goes to the seaside, which is interesting - but not pleasant. In the evenings it’s very crowded with people bathing in the dirty water and getting public massages on the beach. Sorry Juhu and sorry Citizen, but for international travellers this is not a desirable location.
Read More
Soniya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Average and air conditioning needs serious maintenance
Tahseen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Dippa
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Tzaddi
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Narendra
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Prayaag
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
RAY
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
BHAVINKUMAR
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not good at all not worth it for price
GULSHANKUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Ok hotel not worth the price you pay
Kavin
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were very friendly. And kind. Much appreciated.
Rohit
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location is good
Norman
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very good stay well woth the money No negative comments
Shailendra
icon-Leisure
Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Room was small but decent. The location is good. Room service was was quite lacking.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Citizen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 255 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Top reviews
Nalini
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good
Sujata
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms can be bigger
Yangchen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The WiFi sucks at this hotel. Also there was a construction going on the floor above my room and it was so loud & unbearable to stay in the room. The breakfast buffet is a joke.
Bipinchandra
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Arata
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had mixed experience. The front staff was helpful enough to keep my parcel in prior to check in. What was disappointing were: 1. The restaurant BGM volume was too loud for me so I asked the staff to lower the volume but they insisted saying that it was already minimum. I had to leave the restaurant. 2. The guests in the next room played TV very loud even after 11pm. I knocked on the wall but no effect. I tried to call the front desk and the duty manager but the lines were busy. I just put ear plugs and slept.
Read More
Sandip
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bathroom needs serious renovations. Also need more choice in breakfast for mon spicy veg people for an example fried rice and noodles
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff are delightful and work extremely hard here, but sometimes try too hard. Citizen hotel senior management is aspiring for the hotel to be something it’s not. The food in the restaurant is good, but the staff are prompted by management to be over attentive all the time, which can be offputting. The housekeepers are also very hardworking. It’s basically like a UK travelodge, which is fine if you expect that, but the decor is tired. Theres a huge building site right next door, our room was very close and the sound of jackhammers started every morning, even on the Sunday. The location is good in terms of the beach, that’s true, but it’s hard to understand why Juhu beach has such allure for anyone. It’s filthy, rat infested, the water is full of rubbish and polluted with human excrement according to Google, and the view is non-existent due to the ever present smog. Think Bladerunner goes to the seaside, which is interesting - but not pleasant. In the evenings it’s very crowded with people bathing in the dirty water and getting public massages on the beach. Sorry Juhu and sorry Citizen, but for international travellers this is not a desirable location.
Read More
Soniya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Average and air conditioning needs serious maintenance
Tahseen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Dippa
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Tzaddi
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Narendra
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Prayaag
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
RAY
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
BHAVINKUMAR
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not good at all not worth it for price
GULSHANKUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Ok hotel not worth the price you pay
Kavin
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were very friendly. And kind. Much appreciated.
Rohit
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location is good
Norman
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very good stay well woth the money No negative comments
Shailendra
icon-Leisure
Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Room was small but decent. The location is good. Room service was was quite lacking.
Number of reviews per page
20
40