Hilton Goa Resort

Hotels
8.2
/10
Very Good
48 reviews

What Guests Say About Their Stay

Vinay

10.0
/ 10
The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.

Neal

10.0
/ 10
Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.

Sonali

10.0
/ 10
The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
In the Area
See Map
Pilerne Candolim Road, Saipem, North Goa, Goa, India, 403515

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hilton Goa Resort is a good choice when you are visiting North Goa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hilton Goa Resort Address: Map & Location

Pilerne Candolim Road, Saipem, North Goa, Goa, India, 403515
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Lobby Hilton Goa Resort
Swimming Pool 2 Hilton Goa Resort

Discover More About Hilton Goa Resort

Hilton Goa Resort Rates per Night

Curious about the Hilton Goa Resort hotel rates? Finding the perfect stay starts with understanding the hotel prices. Room rates at Hilton Goa Resort start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for hotel promotion to snag the best deals!

Looking for the best Hilton Goa Resort hotel rates? Traveloka is your go-to for finding the perfect stay at the right price.

Hilton Goa Resort Location & Address

Wondering where to find this slice of paradise? Hilton Goa Resort is located at Sinquerim, Bardez, Goa 403519, India. It's nestled in the vibrant area of North Goa, known for its stunning beaches and lively atmosphere. The hotel is approximately 35 km from the city center of Panjim.

How to go to Hilton Goa Resort from Airport

Getting to Hilton Goa Resort from Goa International Airport (GOX) is easy! Here's a breakdown of your options for a smooth hotel transfer from airport to hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. This is the fastest option, taking approximately 1 hour, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, but may be subject to surge pricing during peak hours.
  • Pre-booked Airport Transfer (stress-free): Many hotels, including Hilton Goa Resort, offer airport transfer services. This is a great way to ensure a hassle-free arrival.

Tips: For the most convenient route, consider pre-booking an airport transfer or using a ride-hailing service. This will save you time and ensure a smooth journey to the hotel.

Hilton Goa Resort Reviews & Summary

Want to know what other guests think about Hilton Goa Resort? Hotel reviews often highlight the exceptional service and stunning views. Guests rave about the luxurious rooms, the multiple swimming pools, and the delicious dining options. This hotel is a popular choice for both families and couples seeking a memorable getaway.

One guest raved, "The staff was incredibly friendly and helpful, the rooms were spacious and well-appointed, and the overall experience was fantastic!" This positive feedback encourages bookings, promising a delightful stay.

Hilton Goa Resort Room Types Available

Ready to choose your perfect room? Hilton Goa Resort offers a variety of hotel room type to suit every need. From cozy rooms to spacious suites, you'll find the ideal space to relax and unwind. Here's a glimpse of the different hotel room types available:

  • Guest Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often features a balcony or terrace.
  • Suite: Provides a separate living area and bedroom, ideal for families or those seeking extra space.
  • Pool View Room: Enjoy stunning views of the pool from your room.
  • Sea View Room: Wake up to breathtaking views of the Arabian Sea.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hilton Goa Resort

Hilton Goa Resort is packed with hotel amenities designed to make your stay unforgettable. From relaxing by the pool to staying active, there's something for everyone. Here's a look at the hotel facilities:

  • Swimming Pools: Multiple pools, including a kids' pool, perfect for a refreshing dip.
  • Fitness Center: Stay in shape with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Kids' Club: Keeps the little ones entertained with fun activities.
  • Restaurants and Bars: Enjoy a variety of dining and drinking options.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Hilton Goa Resort

Get ready to tantalize your taste buds! Hilton Goa Resort boasts a range of hotel restaurant and cafe options to satisfy every craving. Whether you're in the mood for a buffet or a casual meal, you'll find something delicious. Here's a taste of what's on offer:

  • Spice Traders: Offers Pan-Asian cuisine. Price per person: $30.
  • Da Luigi: Serves authentic Italian dishes. Price per person: $35.
  • Coco's: A poolside cafe offering light snacks and drinks. Price per person: $20.
  • The Goan Pantry: A cafe serving local and international dishes. Price per person: $25.

Special or signature dishes vary, so be sure to ask the staff for recommendations!

Hilton Goa Resort Airport pickups and How to Book

Need a smooth arrival? Many hotels offer airport shuttle services, and Hilton Goa Resort is no exception. Hotels with airport shuttle make your journey easy. Here's how to arrange your hotel to airport transfer:

The hotel offers airport pick-up services. To book, you can:

  • Contact the hotel directly: Call or email the hotel to arrange your transfer.
  • Book through Traveloka: When booking your room, you may be able to add an airport transfer.

Advance notice is usually required, so be sure to book your transfer at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Exploring the area is easy with convenient public transport options nearby. Here's a look at the nearest MRT/bus stations:

  • The nearest bus stop is located within walking distance of the hotel.

Public transport card/payment info and where to buy: Information on public transport cards and payment options can be obtained at the bus stop.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hilton Goa Resort? There are plenty of nearby activities and places to visit for the whole family. Here are some kid-friendly attractions:

  • Calangute Beach: A popular beach with water sports and activities. Distance: 5 km. Entry Price: Free.
  • Baga Beach: Another popular beach known for its nightlife and restaurants. Distance: 7 km. Entry Price: Free.
  • Fort Aguada: A historic fort offering stunning views of the coastline. Distance: 8 km. Entry Price: Free.
  • Anjuna Beach: Famous for its flea market and vibrant atmosphere. Distance: 12 km. Entry Price: Free.
  • Vagator Beach: Known for its scenic beauty and Chapora Fort. Distance: 15 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hilton Goa Resort (Goa)

Hungry for a bite? You'll find plenty of nearby dining options to satisfy your cravings. Here's a taste of the local food scene:

Cafes/ Restaurants:

  • Infantaria: A popular cafe known for its breakfast and pastries.
  • Britto's Bar & Restaurant: A beachfront restaurant serving seafood and Goan cuisine.
  • Thalassa: A Greek taverna with stunning sunset views.

Local Streetfood:

  • Chicken Cafreal: A spicy chicken dish marinated in green chilies and spices.
  • Fish Thali: A traditional Goan meal with rice, fish curry, and various side dishes.
  • Prawn Balchao: A spicy and tangy prawn dish.
  • Vada Pav: A popular street food snack consisting of a potato fritter in a bun.
  • Samosa: A deep-fried pastry filled with spiced potatoes and peas.

Shopping places near Hilton Goa Resort (Goa)

Need some retail therapy? Here are some shopping places near Hilton Goa Resort:

  • Titos Lane: Known for its shops and boutiques.
  • Anjuna Flea Market: A vibrant market with clothing, handicrafts, and souvenirs.
  • Mall De Goa: A shopping mall with a variety of stores and restaurants.

Other Places to Stay Near Hilton Goa Resort

Looking for more accommodation options? Here are some other places to stay near Hilton Goa Resort:

Luxury/5–6 Star Hotels Nearby:

  • W Goa
  • The Leela Goa
  • Taj Fort Aguada Resort & Spa, Goa

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Resort Rio
  • DoubleTree by Hilton Hotel Goa - Panaji
  • Country Inn & Suites by Radisson, Goa Candolim

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • The Park Calangute Goa
  • Hotel Park Regis Goa
  • Casa Baga Beach Resort

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Hilton Goa Resort? Finding hotel availability and making hotel reservations is easy with Traveloka. We make room booking a breeze.

Book your stay through Traveloka today and enjoy a seamless booking experience!

All facilities in Hilton Goa Resort

Swimming Pool Hilton Goa Resort
Swimming Pool
Entertainment Facility Hilton Goa Resort
Entertainment Facility
Lobby Hilton Goa Resort
Lobby
Others Hilton Goa Resort
Others
Restaurant Hilton Goa Resort
Restaurant

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool

Public Facilities

  • Elevator
  • Parking
  • Room service

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Sports and Recreations

  • Tennis
  • Fishing

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hilton Goa Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hilton Goa Resort
104
Number of floors in Hilton Goa Resort
5
Another facilities in Hilton Goa Resort
Fitness center, Health club, Outdoor pool, Room service, Swimming pool

Frequently asked question in Hilton Goa Resort

What are available facilities at Hilton Goa Resort?
There are top facilites at Hilton Goa Resort such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hilton Goa Resort?
Check-in time at Hilton Goa Resort is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hilton Goa Resort?
Hilton Goa Resort is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hilton Goa Resort have?
Hilton Goa Resort has 5 floors.
How many rooms are available at Hilton Goa Resort?
Hilton Goa Resort has 104 rooms in total.
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More Reviews from Other Guests in Hilton Goa Resort

8.2
Very Good
From 48 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hilton Goa Resort

Number of reviews per page
20
40
Top reviews
Vikas
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

.
Vinay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
Neal
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
Viral
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff was friendly. Very clean rooms. Luv staying here
Shekhar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Not up-to 5 star hotel standards
Parthiv
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.
Sonali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Harpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Good
Mary
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
Read More
Radhakrishnan
icon-Leisure
Leisure
6.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Staff responses the requests was slow
Nikhil
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Dhiraj Dayanand
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Awesome host , delicious food and hospitality super good
lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
ASHWIN
icon-Leisure
Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Samarth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
Read More
Sushrut
icon-Leisure
Leisure
6.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Sabyasachi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
Read More
sundeep
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The room was not clean once entered and property dint full fill all the requirements that were promised as part of package purchase. No one picked up calls made from room to reception or dining missed lot of times.
Shoaib
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

We stayed at The Hilton Goa resort For one night. Our family had booked three rooms from 22/3 to 23/3. The check-in experience was the most disgusting We have ever experienced. The lady at the reception was unhelpful, and it looked like the guests were a burden on her. We reached the hotel at 10 PM, but still, they took more than 45 minutes to allocate us the rooms. The appalling behaviour of the staff was seen when we tried to order food from Room service. A gentleman told us that someone would call us back shortly, that call never came. We called multiple times, but no one received the call, neither at the reception nor the room service. The following day, The Air condition of our room malfunctioned. The property is decent, but the hotel Is poorly managed. The management needs to wake up from slumber as nobody in the hotel is concerned about the guests. One of the most inconsiderate hotel staff I have ever come across.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Great
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Restaurant 4 Hilton Goa Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 48 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Goa Resort

Number of reviews per page
20
40
Top reviews
Vikas
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

.
Vinay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
Neal
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
Viral
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff was friendly. Very clean rooms. Luv staying here
Shekhar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Not up-to 5 star hotel standards
Parthiv
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.
Sonali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Harpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Good
Mary
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
Read More
Radhakrishnan
icon-Leisure
Leisure
6.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Staff responses the requests was slow
Nikhil
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Dhiraj Dayanand
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Awesome host , delicious food and hospitality super good
lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
ASHWIN
icon-Leisure
Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Samarth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
Read More
Sushrut
icon-Leisure
Leisure
6.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Sabyasachi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
Read More
sundeep
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The room was not clean once entered and property dint full fill all the requirements that were promised as part of package purchase. No one picked up calls made from room to reception or dining missed lot of times.
Shoaib
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

We stayed at The Hilton Goa resort For one night. Our family had booked three rooms from 22/3 to 23/3. The check-in experience was the most disgusting We have ever experienced. The lady at the reception was unhelpful, and it looked like the guests were a burden on her. We reached the hotel at 10 PM, but still, they took more than 45 minutes to allocate us the rooms. The appalling behaviour of the staff was seen when we tried to order food from Room service. A gentleman told us that someone would call us back shortly, that call never came. We called multiple times, but no one received the call, neither at the reception nor the room service. The following day, The Air condition of our room malfunctioned. The property is decent, but the hotel Is poorly managed. The management needs to wake up from slumber as nobody in the hotel is concerned about the guests. One of the most inconsiderate hotel staff I have ever come across.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Great
Number of reviews per page
20
40