The Residency Towers

Check-in and reception service were poor.

Property under renovation. Lot of sound and dust. Pool is closed

I booked this hotel for its convenient location and modern amenities. The hotel is technology-driven, with an in-room iPad that controls everything from the TV and air conditioning to window shades. A nice touch for those who appreciate smart features. I arrived late at night due to a delayed flight, but the check-in was smooth, and my room was ready shortly after arrival. Luggage was delivered promptly, and the room was clean and comfortable, with a decent-sized bathroom. Dining Experience I had dinner at the hotel restaurant the night I arrived. I ordered a chicken dish, which was average—not bad, but could definitely have been better in terms of flavor. Breakfast the next morning started off a bit underwhelming. I arrived at 7:00 AM sharp, just as the restaurant opened, and ordered a cappuccino, which was forgotten. I had to ask again before it was finally served. While the food was fine, the service was noticeably slow, and several breakfast items weren’t ready right at opening. For future guests, it’s probably best to go for breakfast around 7:30 AM or later.

Friendly staff , excellent and customer service oriented . Food options were good . Excellent filter coffee . One of the best we have had . the dosa and appam not up to the mark for a Chennai hotel. The front desk is quite helpful , staff all around very help throughout our stay

Easy access to shopping centres.customer service oriented . A bit noisy though since there is construction going on near by

Great hotel and fantastic staff. The breakfast was exceptional. I really enjoyed my stay here and would highly recommend.

Everything was excellent except one night when we returned we experienced an unbearable smell of some mosquito spray in the lobby. We had an asthma patient who almost stopped breathing until we rushed her inside the room.

It was very convenient and location was perfect for us

Breakfast was excellent - a good spread. Rooms were clean and tidy. The hotel managers provided excellent service.

Went on work. Used the hotel to sleep and have a quick breakfast before leaving for work. The room was comfortable and the breakfast was good.

Overall it was a good experience. One downside was the mosquitoes—quite a few in the lobby and a few in the room.

To do shopping in T-Nager this is the ideal. Hotel

Hotel amenities indicate pool is available. Once booked, received a message pool was closed since 2023 and it was too late to cancel. It’s 2025! Why does booking indicate pool is available when it isn’t? False advertisement!!’

The air conditioning was not upto the mark.

Clean tidy and service is good

check in experience was hirrible . I was tired from long flight and they hold me for longer time plus confusion with payment and check in policies.Staff are not adequately trained. At front desk there was loud yelling and laughing while i was there , not at all professional. Breakfast was ok , not too much choice for international travelers. For ex no bacon or sausage . House keeping people left a banana peel on the table, got to call them to clean it up.Thiugh They had Bidet toilet, I am not a big fan of it. Not worth for money spent.

Property was like a private home , well packaged . The Loft made it exclusive

Amazing stay as usual at the Residency Towers. Excellent staff and a wonderful variety of breakfast. Location is excellent, not far from T-Nagar which is the hub of the shopping centre. Would definitely stay again.

Very very good customer service. Every staff was so caring and courteous. They went above and beyond for the benefit of the customer at times. Highly recommend this place for stay! In room dining and complementary breakfast was very good!

Fantastic stay.