Amaris Hotel Bandara Soekarno Hatta

Hotels
Preferred Partner Plus
7.9
/10
Very Good
7,250 reviews

What Guests Say About Their Stay

Accessibility (148)
Staff Friendliness (148)
Bedroom (108)
Ambiance (97)
T***i
8.5
/ 10
The Amaris Bandara Hotel is strategically located near Soekarno-Hatta International Airport. If you're planning a layover before continuing your flight, staying here is ideal, especially since a free shuttle bus will take you to the departure gate.
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Mutia U.
9.7
/ 10
The hotel staff was very friendly, the service was excellent, the room was comfortable, and the breakfast was varied. Access to the airport was quick and easy.
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D***y
8.5
/ 10
This hotel was very satisfying, especially because of its location very close to the airport. It's perfect for transit or a short break before your next flight. The rooms are clean and comfortable, the staff is friendly, and the check-in and check-out process is quick, saving time. It was very convenient for me, who needed accommodation close to the airport with maximum comfort.
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T***a
10.0
/ 10
Amaris Hotel Soekarno-Hatta is a practical choice for transit stays near the airport. The rooms are simple but clean, with basic amenities and helpful 24-hour staff. Guests also get free shuttle bus service to and from the airport, making it very convenient for early flights or late arrivals.
Amaryliani S.
8.2
/ 10
The hotel's driver was so helpful, I could communicate with him easily through WhatsApp chat. He found and drove my guests (Vietnamese) safely to the hotel.
In the Area
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Jln. Husein Sastranegara No.1, Benda, Cengkareng, Benda, Jakarta, Indonesia, 15125

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Amaris Hotel Bandara Soekarno Hatta is located in area / city Benda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Amaris Hotel Bandara Soekarno Hatta

Jln. Husein Sastranegara No.1, Benda, Cengkareng, Benda, Jakarta, Indonesia, 15125
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Lobby Amaris Hotel Bandara Soekarno Hatta
Lobby 2 Amaris Hotel Bandara Soekarno Hatta

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Location


Amaris Hotel Bandara Soekarno Hatta is located in area / city Benda.

About Amaris Hotel Bandara Soekarno Hatta

For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Bandara Soekarno Hatta is the perfect place to stay that provides decent facilities as well as great services.

Amaris Hotel Bandara Soekarno Hatta is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Amaris Hotel Bandara Soekarno Hatta is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Amaris Hotel Bandara Soekarno Hatta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Amaris Hotel Bandara Soekarno Hatta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Amaris Hotel Bandara Soekarno Hatta

Lobby Amaris Hotel Bandara Soekarno Hatta
Lobby
Accommodation Services Amaris Hotel Bandara Soekarno Hatta
Accommodation Services
Exterior Amaris Hotel Bandara Soekarno Hatta
Exterior
Bedroom Amaris Hotel Bandara Soekarno Hatta
Bedroom
In-room Bathroom Amaris Hotel Bandara Soekarno Hatta
In-room Bathroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Amaris Hotel Bandara Soekarno Hatta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Pets are not allowed in the accommodation.

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Amaris Hotel Bandara Soekarno Hatta
118
Number of floors in Amaris Hotel Bandara Soekarno Hatta
5
Another facilities in Amaris Hotel Bandara Soekarno Hatta
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Amaris Hotel Bandara Soekarno Hatta

What are available facilities at Amaris Hotel Bandara Soekarno Hatta?
There are top facilites at Amaris Hotel Bandara Soekarno Hatta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaris Hotel Bandara Soekarno Hatta?
The standard check-in time at Amaris Hotel Bandara Soekarno Hatta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Bandara Soekarno Hatta provide breakfast?
Yes, Amaris Hotel Bandara Soekarno Hatta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Bandara Soekarno Hatta?
Amaris Hotel Bandara Soekarno Hatta is a 2.0-star hotel.
How many floors does Amaris Hotel Bandara Soekarno Hatta have?
Amaris Hotel Bandara Soekarno Hatta has 5 floors.
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More Reviews from Other Guests in Amaris Hotel Bandara Soekarno Hatta

8.0
Very Good
From 7,100 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.5

Location

8.4

Service and Facilites

8.0

People often mention about Amaris Hotel Bandara Soekarno Hatta
All
Bedroom (112)
Accessibility (104)
Staff Friendliness (104)
Ambiance (83)
Bathroom (79)
Taste (72)
Room Space (68)
Check-in/out Time (63)
Hotel Area (59)
Variety (59)
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Most Recent
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Traveler Reviews Amaris Hotel Bandara Soekarno Hatta

Number of reviews per page
20
40
Customer reviews
E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The service is ok and free transportation to the airport.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
THIS HAS COME UP AS A FIVE STAR REVIEW, ALTHOUGH I TICKED ONE STAR ON THE PAGE… DO NOT STAY HERE!!! I WAS ABLE TO EDIT MY REVIEW BUT NOT THE STARS!!! We stayed just one night between parts of a trip. And it was horrible. The description indicated 250metres from the airport. We thought we could walk there. It was about 3 kms. It was dirty. I mean really dirty. There was hair in the bed. The pillow smelt bad and now I wish I hadn’t taken the pillow slip off to look at the pillow itself!! Mould in the shower. The floor was crunchy underfoot. The wifi server had been switched off. The ‘restaurant’ was outside and we went for a look and it was so smelly we couldn’t consider eating there. We really politely explained our thoughts to the staff at the front desk and it was clear they knew it was all true. And not their fault. This might sound like an entitled person reviewing. We aren’t that way at all and understand that elevated standards can’t be applied, especially in a budget accommodation. We have lived 5 years in a poor large city in Asia, so our expectations were realistic. I would not however recommend a stay here.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for your review of our hotel. We apologize for the unpleasant experience stay. We never described our location as 250m from Soekarno-Hatta Airport if you have source where you get the information please let us know, and our Wi-Fi was also uninterrupted on that date, and no guests complained about Wi-Fi issues on December 5-6. However, we will forward the cleanliness of the rooms and breakfast area to the relevant parties for improvement. Your review will motivate us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager
yurizal a.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The driver who picks up guests at the airport is fast-responsive and on time. Good job.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Jufri U.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Improve the facilities and performance so that in the future Hotel Amaris will be more advanced and always successful.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your feedback helps us to further improve and provide the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Hendro S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Stay there and get a free shuttle ride to the airport, but then I forgot my game console and left it in the room. I called the hotel, and they sent it back to me at the airport. Really nice service.
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Ijha K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Free drop off at the airport, no more fear of being late
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
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Billie B.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Dirty bathroom, hot water doesn't work, breakfast is really bad, the restaurant is in a former Padang restaurant, only fried rice and bread are available, for that price there should be more variety, but it's really not good.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Sincerely yours, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a review of our hotel and we sincerely apologize for your unsatisfactory stay. We will pass on your comments regarding the room and breakfast to the relevant department for further improvement. However, regarding the issue of hot water, considering your check-in date of November 24, 2025, we can confirm that there is no issue with hot water and no other guests have complained about not having hot water for showering. However, we still appreciate your feedback and will use it as inspiration to improve our service in the future. Best regards, Hotel Manager
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the service is fast.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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N***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
My parents booked in, before booking they had confirmed they would arrive on the 26th at 3 AM because their connecting flight was at 10 AM. But they were rejected because they had to arrive at 2 PM. Yes, that's the hotel's rule, but we called first before booking. In the end, we paid for another room and ended up missing our flight because our parents were still being held at the reception. They apologized for the check-in issue. So, the plane tickets were forfeited. How could parents not understand about hotel check-ins? That's why we booked through the app so they could just sleep. Thank you for the service.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a review of our hotel and we sincerely apologize for your dissatisfaction during your stay at our hotel. However, check-in at 3:00 AM will not be possible if the hotel is fully booked. If you would like to check-in early, you need to book your accommodation in advance or on November 25th, when rooms will still be available. Regarding the check-in rules, we have read the requests you have made in the booking before 2:00 PM and 2:00 PM. For the confirmation of check-in at 3:00 AM, we think no one has confirmed it and there is no information in the Traveloka application that you requested a check-in at 3:00 AM and has been approved by us. Thank you again. Best regards, Hotel Manager
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Besides being close to the airport, the hotel service is very friendly, plus the free shuttle transportation facility to the airport makes this hotel a priority for my next trip.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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ARDIYANTO
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Suitable for those who want to transit close to the airport
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Close to the airport, there is free delivery to Soekarno-Hatta airport, the staff are friendly, but the food is lacking.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good vibes and staff friendly
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, varied and delicious food.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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U***g
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
It's a shame the breakfast wasn't very conducive and the menu was mediocre.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. We will share your comments about the breakfast with the relevant department so that we can improve our service. Your comments will be the driving force for us to continue to improve and provide the best service and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Hendro S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Very close to airport, no other special than that
2 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was amazing, clean, friendly, and the service to the airport was excellent.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Warmest Greetings from Amaris Soekarno-Hatta Airport. Thank you for your positive review of our hotel. Your feedback will greatly encourage us to continuously improve and provide the best service possible. We look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Best Regards, Hotel Management
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is near the airport because I want to leave at dawn so I don't miss it, so I stayed here first.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will motivate us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Best regards, Hotel Management
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Ismail S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Location near the airport and provided with airport drop-off facilities
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Agustianto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is very close to Soetta Airport. The staff are friendly.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Exterior 4 Amaris Hotel Bandara Soekarno Hatta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 7,100 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.5

Location

8.4

Service and Facilites

8.0

People often mention about Amaris Hotel Bandara Soekarno Hatta
All
Bedroom (112)
Accessibility (104)
Staff Friendliness (104)
Ambiance (83)
Bathroom (79)
Taste (72)
Room Space (68)
Check-in/out Time (63)
Hotel Area (59)
Variety (59)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Bandara Soekarno Hatta

Number of reviews per page
20
40
Customer reviews
E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The service is ok and free transportation to the airport.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
THIS HAS COME UP AS A FIVE STAR REVIEW, ALTHOUGH I TICKED ONE STAR ON THE PAGE… DO NOT STAY HERE!!! I WAS ABLE TO EDIT MY REVIEW BUT NOT THE STARS!!! We stayed just one night between parts of a trip. And it was horrible. The description indicated 250metres from the airport. We thought we could walk there. It was about 3 kms. It was dirty. I mean really dirty. There was hair in the bed. The pillow smelt bad and now I wish I hadn’t taken the pillow slip off to look at the pillow itself!! Mould in the shower. The floor was crunchy underfoot. The wifi server had been switched off. The ‘restaurant’ was outside and we went for a look and it was so smelly we couldn’t consider eating there. We really politely explained our thoughts to the staff at the front desk and it was clear they knew it was all true. And not their fault. This might sound like an entitled person reviewing. We aren’t that way at all and understand that elevated standards can’t be applied, especially in a budget accommodation. We have lived 5 years in a poor large city in Asia, so our expectations were realistic. I would not however recommend a stay here.
Read More
Find this review helpful?
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for your review of our hotel. We apologize for the unpleasant experience stay. We never described our location as 250m from Soekarno-Hatta Airport if you have source where you get the information please let us know, and our Wi-Fi was also uninterrupted on that date, and no guests complained about Wi-Fi issues on December 5-6. However, we will forward the cleanliness of the rooms and breakfast area to the relevant parties for improvement. Your review will motivate us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager
yurizal a.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The driver who picks up guests at the airport is fast-responsive and on time. Good job.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Jufri U.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Improve the facilities and performance so that in the future Hotel Amaris will be more advanced and always successful.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your feedback helps us to further improve and provide the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Hendro S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Stay there and get a free shuttle ride to the airport, but then I forgot my game console and left it in the room. I called the hotel, and they sent it back to me at the airport. Really nice service.
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
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Ijha K.
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Business
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8.5
/10
Reviewed 2 week(s) ago
Free drop off at the airport, no more fear of being late
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
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Billie B.
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Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Dirty bathroom, hot water doesn't work, breakfast is really bad, the restaurant is in a former Padang restaurant, only fried rice and bread are available, for that price there should be more variety, but it's really not good.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Sincerely yours, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a review of our hotel and we sincerely apologize for your unsatisfactory stay. We will pass on your comments regarding the room and breakfast to the relevant department for further improvement. However, regarding the issue of hot water, considering your check-in date of November 24, 2025, we can confirm that there is no issue with hot water and no other guests have complained about not having hot water for showering. However, we still appreciate your feedback and will use it as inspiration to improve our service in the future. Best regards, Hotel Manager
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the service is fast.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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N***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
My parents booked in, before booking they had confirmed they would arrive on the 26th at 3 AM because their connecting flight was at 10 AM. But they were rejected because they had to arrive at 2 PM. Yes, that's the hotel's rule, but we called first before booking. In the end, we paid for another room and ended up missing our flight because our parents were still being held at the reception. They apologized for the check-in issue. So, the plane tickets were forfeited. How could parents not understand about hotel check-ins? That's why we booked through the app so they could just sleep. Thank you for the service.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a review of our hotel and we sincerely apologize for your dissatisfaction during your stay at our hotel. However, check-in at 3:00 AM will not be possible if the hotel is fully booked. If you would like to check-in early, you need to book your accommodation in advance or on November 25th, when rooms will still be available. Regarding the check-in rules, we have read the requests you have made in the booking before 2:00 PM and 2:00 PM. For the confirmation of check-in at 3:00 AM, we think no one has confirmed it and there is no information in the Traveloka application that you requested a check-in at 3:00 AM and has been approved by us. Thank you again. Best regards, Hotel Manager
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N***r
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Besides being close to the airport, the hotel service is very friendly, plus the free shuttle transportation facility to the airport makes this hotel a priority for my next trip.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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ARDIYANTO
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Suitable for those who want to transit close to the airport
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Close to the airport, there is free delivery to Soekarno-Hatta airport, the staff are friendly, but the food is lacking.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good vibes and staff friendly
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, varied and delicious food.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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U***g
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
It's a shame the breakfast wasn't very conducive and the menu was mediocre.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. We will share your comments about the breakfast with the relevant department so that we can improve our service. Your comments will be the driving force for us to continue to improve and provide the best service and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Hendro S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Very close to airport, no other special than that
2 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was amazing, clean, friendly, and the service to the airport was excellent.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Warmest Greetings from Amaris Soekarno-Hatta Airport. Thank you for your positive review of our hotel. Your feedback will greatly encourage us to continuously improve and provide the best service possible. We look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Best Regards, Hotel Management
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is near the airport because I want to leave at dawn so I don't miss it, so I stayed here first.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will motivate us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Best regards, Hotel Management
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Ismail S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Location near the airport and provided with airport drop-off facilities
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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Agustianto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is very close to Soetta Airport. The staff are friendly.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
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