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AONE Hotel Wahid Hasyim
Hotels
8.6
/10
Very Good
4,176 reviews
What Guests Say About Their Stay
Distance To City Center (125)
Staff Friendliness (119)
Ambiance (105)
Bedroom (104)
Y***s
10.0
/ 10
Pelayanan front desk atas nama kak Amel luar biasa, hotel juga nyaman dan fasilitas lengkap.
M Zahir F.
9.7
/ 10
A pleasant experience staying at the AONE Hotel, strategically located near culinary and street food centers. Upon check-in, I was assisted by the very friendly staff, Andi, who was very helpful even though it was late at night. The staff at checkout were also very kind and friendly. I will definitely return if I want to stay in the Wahid Hasyim area.
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liya a.
10.0
/ 10
Thank you, Ms. Dira, the service was excellent, making our staycation with the family even more memorable, we were given a nice and clean room 🥰
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Wahyu S. N.
10.0
/ 10
The stay was excellent; I've been here many times. The breakfast was delicious. The staff, Ms. Dira and Ms. Amel, were very friendly.
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Juarsah
10.0
/ 10
The hotel staff, Ms. Amel and Ms. Dira, were very friendly. Check-in and check-out were quick. The rooms were clean, the location was strategic, and there were plenty of culinary options around the hotel.
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In the Area
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Jalan Wahid Hasyim No. 80, Menteng, Kebon Sirih, Jakarta, Indonesia, 10340
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in AONE Hotel Wahid Hasyim
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
AONE Hotel Wahid Hasyim Address: Map & Location
Jalan Wahid Hasyim No. 80, Menteng, Kebon Sirih, Jakarta, Indonesia, 10340
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Discover More About AONE Hotel Wahid Hasyim
note: hotel was previously named Aone Hotel Jakarta
Location
AONE Hotel Wahid Hasyim is located in area / city Kebon Sirih.
About AONE Hotel Wahid Hasyim
From business event to corporate gathering, AONE Hotel Wahid Hasyim provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, AONE Hotel Wahid Hasyim is a great choice for you with a large and well-equipped function room to suit your requirements.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from AONE Hotel Wahid Hasyim exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
AONE Hotel Wahid Hasyim is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at AONE Hotel Wahid Hasyim.
All facilities in AONE Hotel Wahid Hasyim
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Fullboard with non-alcoholic drinks
- Hot breakfast
- No alcohol
- Snacks
- Dietary menu
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
- Projector
- Business centre
Transportation
- Limited parking
- Bus/truck parking
- Valet parking
Things to Do
- Fitness center
- Outdoor pool
- Spa
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Accommodation Policy & General Information in AONE Hotel Wahid Hasyim
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
For early check in and check out based availibilty,and about the time of charge based on regulation of property.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at AONE Hotel Wahid Hasyim | 150 |
Number of floors in AONE Hotel Wahid Hasyim | 11 |
Another facilities in AONE Hotel Wahid Hasyim | Bellhop, Welcoming drinks, Concierge, Doorman, Express check-in |
Frequently asked question in AONE Hotel Wahid Hasyim
What are available facilities at AONE Hotel Wahid Hasyim?
There are top facilites at AONE Hotel Wahid Hasyim such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at AONE Hotel Wahid Hasyim?
Check-in time at AONE Hotel Wahid Hasyim is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does AONE Hotel Wahid Hasyim provide breakfast?
Yes, AONE Hotel Wahid Hasyim provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of AONE Hotel Wahid Hasyim?
AONE Hotel Wahid Hasyim is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does AONE Hotel Wahid Hasyim have?
AONE Hotel Wahid Hasyim has 11 floors.
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More Reviews from Other Guests in AONE Hotel Wahid Hasyim
Overall Ratings & Reviews AONE Hotel Wahid Hasyim
Traveloka (4,118)
Other sources (58)
8.6
Very Good
From 4,118 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.4
Location
8.8
Service and Facilites
8.6
People often mention about AONE Hotel Wahid Hasyim
All
Distance to City Center (98)
Staff Friendliness (95)
Bedroom (80)
Ambiance (79)
Accessibility (69)
Taste (69)
Room Space (67)
Hotel Area (67)
Bathroom (66)
Variety (62)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews AONE Hotel Wahid Hasyim
Number of reviews per page
20
40
Customer reviews
M***m
9.7
/10
Reviewed 18 hour(s) ago
So far it's comfortable and very impressive...
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Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review. We are very glad that you had a comfortable and memorable stay at A1 Hotel Jakarta. This appreciation will be the driving force for us to continue to maintain the quality of service and comfort for all our guests. We sincerely hope to welcome you back again in the future. Best regards, A1 Hotel Management Jakarta
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MZ
M Zahir F.
9.7
/10
Reviewed 5 day(s) ago
A pleasant experience staying at the AONE Hotel, strategically located near culinary and street food centers. Upon check-in, I was assisted by the very friendly staff, Andi, who was very helpful even though it was late at night. The staff at checkout were also very kind and friendly. I will definitely return if I want to stay in the Wahid Hasyim area.
Read More
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Accommodation's Reply
30 Oct 2025
Dear Mr. M. Zahir, Thank you very much for your positive review and compliments. We are delighted to know that you enjoyed your stay at Aone Jakarta Hotel and appreciated its excellent location in Wahid Hashim area, close to many food courts and restaurants. We also appreciate your kind words about the service you and our front desk team provided during check-in and check-out. These comments and compliments motivate all our team to continue to provide the best service to all our guests, whether you are a visitor or not. We do hope to have the pleasure of welcoming you back on your next visit. Sincerely, Aone Jakarta Hotel Management
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Ferry N.
10.0
/10
Reviewed 5 day(s) ago
The check-in process was fast with Ms. Amel at the reception, the room was clean and comfortable.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Ferry, Thank you very much for your positive review. We are delighted to hear that your check-in process with Mr. Amal was quick and pleasant. The cleanliness and comfort of the room are our top priorities to ensure that every guest feels at home when staying at Awan Jakarta. We would like to thank Mr. Amal and all the team for inspiring us to continue to strive for the best service. We look forward to welcoming you back in the future. Best regards, Awan Jakarta Management
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M***a
9.1
/10
Reviewed 7 day(s) ago
Check-in was fast, the hotel was clean, and the room was comfortable. Needs improvement: the mini-fridge wasn't working, the shower faucet was broken, and the room had internal security.
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Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We are delighted to hear that your check-in process was quick and that you were satisfied with the cleanliness and comfort of our room. We apologize for the inconvenience you experienced regarding the malfunctioning refrigerator and shower faucet, as well as the ineffective security system on the room door. We have forwarded this suggestion to our housekeeping and engineering teams for immediate corrective action to prevent any recurrence. We appreciate your attention and trust and look forward to welcoming you back again for an even better stay experience. Sincerely, Aone Hotel Management Jakarta
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Y***s
10.0
/10
Reviewed 2 week(s) ago
Pelayanan front desk atas nama kak Amel luar biasa, hotel juga nyaman dan fasilitas lengkap.
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Accommodation's Reply
30 Oct 2025
Dear Sir/Madam, Thank you very much for your positive review. We are delighted to know that your service at the front desk made a utmost impression on us during your stay at A1 Hotel Jakarta. Our top priority is to make every guest feel at home and satisfied during their stay with us. Your compliments are a great motivation for our entire team to maintain and continuously improve our service quality. We sincerely hope to welcome you back again in the future. Sincerely, A1 Hotel Management Jakarta
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Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
The meeting went smoothly, thank God. We got a smoking room as requested, and Ms. Dira at the reception was very friendly. Great, thank you.
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Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive feedback. We are delighted that your meeting went smoothly and that you felt comfortable during your stay with us. We are also delighted that your smoking room request was met as expected and that Ms. Dira at the Front Desk was very helpful. Comments and compliments like these are the driving force behind the A1 Jakarta Hotel team to continue to strive to provide the best service to all our guests. We do not forget to welcome you back again soon. Sincerely, A1 Jakarta Hotel Management
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S***y
Business
9.7
/10
Reviewed 2 week(s) ago
I like it. The rooms are neat and clean, and the staff are all friendly. I think the food is monotonous. The cakes are simple and not very varied. Other than that, everything is good.
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Accommodation's Reply
21 Oct 2025
Dear Ladies and Gentlemen, Thank you very much for your review and for choosing Aone Jakarta Hotel as your accommodation choice. We are delighted that you enjoyed your stay with us. We are delighted that you enjoyed our clean and tidy rooms and our friendly staff. Such positive feedback is a great motivation for our team to continue to strive to provide the best service to all our guests. Thank you for your feedback on the variety of food and cakes. We have passed your suggestion to our kitchen team to evaluate and improve our breakfast menu so that we can offer more varied and interesting breakfast options for our guests in the future. We do hope to welcome you back again soon to provide even more satisfying and memorable experiences. Sincerely, Aone Jakarta Hotel Management
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d***h
8.5
/10
Reviewed 2 week(s) ago
The hotel staff are friendly.. Met them in the elevator and they were nice to chat with.
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Accommodation's Reply
20 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review! We are delighted that you found the friendliness of our staff comfortable. At Awan Jakarta, we believe that the best service isn’t only achieved at the front desk, but also in every little interaction, including meeting guests in public areas such as the elevators. Your feedback is a great motivation for all our team to maintain our standards of friendly, courteous and sincere service. We will constantly strive to ensure that all our guests have a warm and memorable experience from start to finish. We sincerely hope that we will have the opportunity to welcome you back again in the future. We hope that every visit to Awan Jakarta is always a positive and memorable one. Sincerely, Awan Jakarta Management
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S***y
9.7
/10
Reviewed 2 week(s) ago
I like its convenient location, clean rooms, and friendly staff. However, the food is too monotonous, serving chicken almost every day. The cakes are also lacking in variety.
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Accommodation's Reply
21 Oct 2025
Dear Ladies and Gentlemen, Thank you very much for taking the time to share your experience staying at Awan Jakarta with us. 😊 We are delighted that you enjoyed our convenient location, the comfort of our rooms and the friendly service of our team. Such positive feedback is what drives us to continue to provide the best service. Regarding our wide selection of food and cakes, we apologize if our menu did not meet your expectations. Your feedback is highly appreciated and has been passed on to our culinary team so that we can continue to offer more diverse and interesting menus for our guests in the future. We sincerely hope to welcome you back for an even more pleasant stay in the future. Sincerely, The Management Awan Jakarta
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B***i
8.5
/10
Reviewed 2 week(s) ago
Maybe I will come back to stay here again sometime.
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Accommodation's Reply
20 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for taking the time to write us a review! We are delighted to hear that your stay at the Awan Jakarta left such a positive impression that we would like to return in the future. This is a source of pride and inspiration for our entire team to continuously strive to improve the quality of our services and comfort for all our guests. We hope that when you return, we will provide you with an even better experience, from our friendlier service, more comfortable amenities, to our warm and pleasant atmosphere. We look forward to welcoming you back to the Awan Jakarta and hope that your future visits will be just as memorable. Sincerely, The Management of Awan Jakarta
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la
liya a.
10.0
/10
Reviewed 3 week(s) ago
Thank you, Ms. Dira, the service was excellent, making our staycation with the family even more memorable, we were given a nice and clean room 🥰
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Accommodation's Reply
20 Oct 2025
Dear Ms. Leah, Thank you very much for your positive review! We are delighted to know that your stay with your family was a successful and memorable experience. Guest satisfaction is our top priority and we are proud to know that your excellent service and the quality of our clean and comfortable rooms provided a satisfying experience for you and your family. We will share your comments and thanks to you and your entire team to inspire us to continue providing the best service at every opportunity. We look forward to welcoming you and your family back to Awan Jakarta for even more memorable stays. Sincerely, Awan Jakarta Management
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A***e
10.0
/10
Reviewed 3 week(s) ago
Thank you Mas Andi for helping me a lot 🙏
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Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review and for your trust in staying with us. We are delighted to know that Andy's services were helpful and made a good impression throughout your stay at our hotel. Such comments mean a lot to us and we will continue to provide the best service to all our guests. We would like to express our deepest gratitude to Andy, to let him know that his hard work and friendly service are appreciated by all our guests. We hope to welcome Andy back again in the near future to provide even more pleasant experiences. Sincerely, AONE Hotel Management
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TZ
Taufik Z.
10.0
/10
Reviewed 3 week(s) ago
Very fast and satisfying service. The hotel is nice and clean, and the staff are friendly and kind. Thank you to Ms. Amel, the kind person at AONE Hotel.
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Accommodation's Reply
14 Oct 2025
Dear Mr. Mohammad, Thank you very much for your positive review and appreciation. 🙏 We are delighted to know that our service provided you with a prompt, pleasant and memorable experience. Our guests' comfort is our top priority and comments like these are a great motivation for our entire team to continue providing the best service. We would like to thank Mr. Amel for your warm welcome and assistance throughout your stay at Awan Jakarta. We do hope to welcome you back again for an equally wonderful stay. Best regards, Awan Jakarta Management
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ID
Irvana D.
10.0
/10
Reviewed 4 week(s) ago
Clean rooms, friendly service, especially the receptionist named Amelia.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mrs. Irvana, Thank you for sharing your experience with us. We are delighted to learn that you were satisfied with the cleanliness of your room and the friendly service from our team, especially our receptionist, Amelia. Your positive feedback motivates us to continue providing the best service to all our guests. We look forward to welcoming you back on your next visit for an even more enjoyable experience. Best regards, Aone Hotel Management
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ZM
Zainul M.
10.0
/10
Reviewed 4 week(s) ago
The staff service is friendly and the surrounding environment is very strategic for walking.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Zainul, Thank you for sharing your positive review. We are delighted to hear that the friendly service from our staff and the hotel's convenient location made your stay comfortable. Guest satisfaction is our top priority, and we will continue to strive to maintain and improve the quality of our service. We hope to welcome you back again in the future for an equally pleasant experience. Sincerely, Aone Hotel Management
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ZM
Zainul M.
Medical
10.0
/10
Reviewed 4 week(s) ago
The staff service is friendly and the surrounding environment is very strategic for walking.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Zainul, Thank you for sharing your positive review. We are delighted to hear that the friendly service from our staff and the hotel's convenient location made your stay comfortable. Guest satisfaction is our top priority, and we will continue to strive to maintain and improve the quality of our service. We hope to welcome you back again in the future for an equally pleasant experience. Sincerely, Aone Hotel Management
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DM
Dikky M. P. W.
8.8
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable. The hotel's location is very strategic and close to the culinary center.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Dikky, Thank you for taking the time to write this positive review. We are delighted to learn that you were satisfied with the cleanliness and comfort of your room, and that you enjoyed our hotel's strategic location and proximity to a variety of culinary options. Your feedback motivates us to continue providing the best service and facilities for all our guests. We look forward to welcoming you back on your next visit. Best regards, Aone Hotel Management
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AN
Alvina N.
10.0
/10
Reviewed 4 week(s) ago
Thank you, Miss Dira, for checking in for the first time. You were helped to upgrade to a room with a bathtub. The service was very good and friendly 🙏🏻
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Accommodation's Reply
08 Oct 2025
Dear Ms. Alvina, Thank you for sharing your experience with us. We are delighted to hear that your first visit left a positive impression, especially with the friendly service and assistance with your room upgrade from our team, especially Ms. Dira. Reviews like this are invaluable to us as they motivate us to continue providing the best service. We look forward to welcoming you back for another equally enjoyable stay. Best regards, Aone Hotel Management
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AA
Aan A.
Business
8.5
/10
Reviewed 5 week(s) ago
The ones with expensive local taxes are near Sarinah, Bundaran Hi
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Accommodation's Reply
08 Oct 2025
Dear Mr. Aan, Thank you for taking the time to leave a review. We are pleased to know that you enjoyed our hotel's strategic location, close to Sarinah and Bundaran HI. We understand that local taxes may seem high, but these are determined by the local government. Nevertheless, we are committed to providing the best service and comfort to ensure your stay remains memorable. We look forward to welcoming you back on your next visit. Best regards, Aone Hotel Management
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JF
Jhon F.
10.0
/10
Reviewed 5 week(s) ago
Very satisfied with Amelia and Dira's service during their stay at Aone Hotel
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1 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Mr. John, Thank you for your review. We are very pleased to learn that Amelia and Dira's service during your stay at Aone Hotel left a positive impression. Our team members always strive to provide friendly, sincere, and professional service to every guest, and we are proud that you can experience this firsthand. We will certainly share this positive review with Amelia and Dira as a token of appreciation and as motivation to continue providing the best service. We also hope that this pleasant experience made you feel even more comfortable and memorable during your stay at Aone Hotel. We look forward to welcoming you back again in the future, and we will be happy to always strive to provide an even better stay. Warm regards, Aone Hotel Management
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Number of reviews per page
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Overall Ratings & Reviews AONE Hotel Wahid Hasyim
Traveloka (4,118)
Other sources (58)
8.6
Very Good
From 4,118 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.4
Location
8.8
Service and Facilites
8.6
People often mention about AONE Hotel Wahid Hasyim
All
Distance to City Center (98)
Staff Friendliness (95)
Bedroom (80)
Ambiance (79)
Accessibility (69)
Taste (69)
Room Space (67)
Hotel Area (67)
Bathroom (66)
Variety (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews AONE Hotel Wahid Hasyim
Number of reviews per page
20
40
Customer reviews
M***m
9.7
/10
Reviewed 18 hour(s) ago
So far it's comfortable and very impressive...
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review. We are very glad that you had a comfortable and memorable stay at A1 Hotel Jakarta. This appreciation will be the driving force for us to continue to maintain the quality of service and comfort for all our guests. We sincerely hope to welcome you back again in the future. Best regards, A1 Hotel Management Jakarta
See original
MZ
M Zahir F.
9.7
/10
Reviewed 5 day(s) ago
A pleasant experience staying at the AONE Hotel, strategically located near culinary and street food centers. Upon check-in, I was assisted by the very friendly staff, Andi, who was very helpful even though it was late at night. The staff at checkout were also very kind and friendly. I will definitely return if I want to stay in the Wahid Hasyim area.
Read More
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Mr. M. Zahir, Thank you very much for your positive review and compliments. We are delighted to know that you enjoyed your stay at Aone Jakarta Hotel and appreciated its excellent location in Wahid Hashim area, close to many food courts and restaurants. We also appreciate your kind words about the service you and our front desk team provided during check-in and check-out. These comments and compliments motivate all our team to continue to provide the best service to all our guests, whether you are a visitor or not. We do hope to have the pleasure of welcoming you back on your next visit. Sincerely, Aone Jakarta Hotel Management
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Ferry N.
10.0
/10
Reviewed 5 day(s) ago
The check-in process was fast with Ms. Amel at the reception, the room was clean and comfortable.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Ferry, Thank you very much for your positive review. We are delighted to hear that your check-in process with Mr. Amal was quick and pleasant. The cleanliness and comfort of the room are our top priorities to ensure that every guest feels at home when staying at Awan Jakarta. We would like to thank Mr. Amal and all the team for inspiring us to continue to strive for the best service. We look forward to welcoming you back in the future. Best regards, Awan Jakarta Management
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M***a
9.1
/10
Reviewed 7 day(s) ago
Check-in was fast, the hotel was clean, and the room was comfortable. Needs improvement: the mini-fridge wasn't working, the shower faucet was broken, and the room had internal security.
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Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We are delighted to hear that your check-in process was quick and that you were satisfied with the cleanliness and comfort of our room. We apologize for the inconvenience you experienced regarding the malfunctioning refrigerator and shower faucet, as well as the ineffective security system on the room door. We have forwarded this suggestion to our housekeeping and engineering teams for immediate corrective action to prevent any recurrence. We appreciate your attention and trust and look forward to welcoming you back again for an even better stay experience. Sincerely, Aone Hotel Management Jakarta
See original
Y***s
10.0
/10
Reviewed 2 week(s) ago
Pelayanan front desk atas nama kak Amel luar biasa, hotel juga nyaman dan fasilitas lengkap.
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Sir/Madam, Thank you very much for your positive review. We are delighted to know that your service at the front desk made a utmost impression on us during your stay at A1 Hotel Jakarta. Our top priority is to make every guest feel at home and satisfied during their stay with us. Your compliments are a great motivation for our entire team to maintain and continuously improve our service quality. We sincerely hope to welcome you back again in the future. Sincerely, A1 Hotel Management Jakarta
See original
Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
The meeting went smoothly, thank God. We got a smoking room as requested, and Ms. Dira at the reception was very friendly. Great, thank you.
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Accommodation's Reply
30 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive feedback. We are delighted that your meeting went smoothly and that you felt comfortable during your stay with us. We are also delighted that your smoking room request was met as expected and that Ms. Dira at the Front Desk was very helpful. Comments and compliments like these are the driving force behind the A1 Jakarta Hotel team to continue to strive to provide the best service to all our guests. We do not forget to welcome you back again soon. Sincerely, A1 Jakarta Hotel Management
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S***y
Business
9.7
/10
Reviewed 2 week(s) ago
I like it. The rooms are neat and clean, and the staff are all friendly. I think the food is monotonous. The cakes are simple and not very varied. Other than that, everything is good.
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Accommodation's Reply
21 Oct 2025
Dear Ladies and Gentlemen, Thank you very much for your review and for choosing Aone Jakarta Hotel as your accommodation choice. We are delighted that you enjoyed your stay with us. We are delighted that you enjoyed our clean and tidy rooms and our friendly staff. Such positive feedback is a great motivation for our team to continue to strive to provide the best service to all our guests. Thank you for your feedback on the variety of food and cakes. We have passed your suggestion to our kitchen team to evaluate and improve our breakfast menu so that we can offer more varied and interesting breakfast options for our guests in the future. We do hope to welcome you back again soon to provide even more satisfying and memorable experiences. Sincerely, Aone Jakarta Hotel Management
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d***h
8.5
/10
Reviewed 2 week(s) ago
The hotel staff are friendly.. Met them in the elevator and they were nice to chat with.
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Accommodation's Reply
20 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review! We are delighted that you found the friendliness of our staff comfortable. At Awan Jakarta, we believe that the best service isn’t only achieved at the front desk, but also in every little interaction, including meeting guests in public areas such as the elevators. Your feedback is a great motivation for all our team to maintain our standards of friendly, courteous and sincere service. We will constantly strive to ensure that all our guests have a warm and memorable experience from start to finish. We sincerely hope that we will have the opportunity to welcome you back again in the future. We hope that every visit to Awan Jakarta is always a positive and memorable one. Sincerely, Awan Jakarta Management
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S***y
9.7
/10
Reviewed 2 week(s) ago
I like its convenient location, clean rooms, and friendly staff. However, the food is too monotonous, serving chicken almost every day. The cakes are also lacking in variety.
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Accommodation's Reply
21 Oct 2025
Dear Ladies and Gentlemen, Thank you very much for taking the time to share your experience staying at Awan Jakarta with us. 😊 We are delighted that you enjoyed our convenient location, the comfort of our rooms and the friendly service of our team. Such positive feedback is what drives us to continue to provide the best service. Regarding our wide selection of food and cakes, we apologize if our menu did not meet your expectations. Your feedback is highly appreciated and has been passed on to our culinary team so that we can continue to offer more diverse and interesting menus for our guests in the future. We sincerely hope to welcome you back for an even more pleasant stay in the future. Sincerely, The Management Awan Jakarta
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B***i
8.5
/10
Reviewed 2 week(s) ago
Maybe I will come back to stay here again sometime.
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Accommodation's Reply
20 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for taking the time to write us a review! We are delighted to hear that your stay at the Awan Jakarta left such a positive impression that we would like to return in the future. This is a source of pride and inspiration for our entire team to continuously strive to improve the quality of our services and comfort for all our guests. We hope that when you return, we will provide you with an even better experience, from our friendlier service, more comfortable amenities, to our warm and pleasant atmosphere. We look forward to welcoming you back to the Awan Jakarta and hope that your future visits will be just as memorable. Sincerely, The Management of Awan Jakarta
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la
liya a.
10.0
/10
Reviewed 3 week(s) ago
Thank you, Ms. Dira, the service was excellent, making our staycation with the family even more memorable, we were given a nice and clean room 🥰
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Accommodation's Reply
20 Oct 2025
Dear Ms. Leah, Thank you very much for your positive review! We are delighted to know that your stay with your family was a successful and memorable experience. Guest satisfaction is our top priority and we are proud to know that your excellent service and the quality of our clean and comfortable rooms provided a satisfying experience for you and your family. We will share your comments and thanks to you and your entire team to inspire us to continue providing the best service at every opportunity. We look forward to welcoming you and your family back to Awan Jakarta for even more memorable stays. Sincerely, Awan Jakarta Management
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A***e
10.0
/10
Reviewed 3 week(s) ago
Thank you Mas Andi for helping me a lot 🙏
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Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review and for your trust in staying with us. We are delighted to know that Andy's services were helpful and made a good impression throughout your stay at our hotel. Such comments mean a lot to us and we will continue to provide the best service to all our guests. We would like to express our deepest gratitude to Andy, to let him know that his hard work and friendly service are appreciated by all our guests. We hope to welcome Andy back again in the near future to provide even more pleasant experiences. Sincerely, AONE Hotel Management
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TZ
Taufik Z.
10.0
/10
Reviewed 3 week(s) ago
Very fast and satisfying service. The hotel is nice and clean, and the staff are friendly and kind. Thank you to Ms. Amel, the kind person at AONE Hotel.
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Accommodation's Reply
14 Oct 2025
Dear Mr. Mohammad, Thank you very much for your positive review and appreciation. 🙏 We are delighted to know that our service provided you with a prompt, pleasant and memorable experience. Our guests' comfort is our top priority and comments like these are a great motivation for our entire team to continue providing the best service. We would like to thank Mr. Amel for your warm welcome and assistance throughout your stay at Awan Jakarta. We do hope to welcome you back again for an equally wonderful stay. Best regards, Awan Jakarta Management
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ID
Irvana D.
10.0
/10
Reviewed 4 week(s) ago
Clean rooms, friendly service, especially the receptionist named Amelia.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mrs. Irvana, Thank you for sharing your experience with us. We are delighted to learn that you were satisfied with the cleanliness of your room and the friendly service from our team, especially our receptionist, Amelia. Your positive feedback motivates us to continue providing the best service to all our guests. We look forward to welcoming you back on your next visit for an even more enjoyable experience. Best regards, Aone Hotel Management
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ZM
Zainul M.
10.0
/10
Reviewed 4 week(s) ago
The staff service is friendly and the surrounding environment is very strategic for walking.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Zainul, Thank you for sharing your positive review. We are delighted to hear that the friendly service from our staff and the hotel's convenient location made your stay comfortable. Guest satisfaction is our top priority, and we will continue to strive to maintain and improve the quality of our service. We hope to welcome you back again in the future for an equally pleasant experience. Sincerely, Aone Hotel Management
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ZM
Zainul M.
Medical
10.0
/10
Reviewed 4 week(s) ago
The staff service is friendly and the surrounding environment is very strategic for walking.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Zainul, Thank you for sharing your positive review. We are delighted to hear that the friendly service from our staff and the hotel's convenient location made your stay comfortable. Guest satisfaction is our top priority, and we will continue to strive to maintain and improve the quality of our service. We hope to welcome you back again in the future for an equally pleasant experience. Sincerely, Aone Hotel Management
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DM
Dikky M. P. W.
8.8
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable. The hotel's location is very strategic and close to the culinary center.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Dikky, Thank you for taking the time to write this positive review. We are delighted to learn that you were satisfied with the cleanliness and comfort of your room, and that you enjoyed our hotel's strategic location and proximity to a variety of culinary options. Your feedback motivates us to continue providing the best service and facilities for all our guests. We look forward to welcoming you back on your next visit. Best regards, Aone Hotel Management
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AN
Alvina N.
10.0
/10
Reviewed 4 week(s) ago
Thank you, Miss Dira, for checking in for the first time. You were helped to upgrade to a room with a bathtub. The service was very good and friendly 🙏🏻
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Accommodation's Reply
08 Oct 2025
Dear Ms. Alvina, Thank you for sharing your experience with us. We are delighted to hear that your first visit left a positive impression, especially with the friendly service and assistance with your room upgrade from our team, especially Ms. Dira. Reviews like this are invaluable to us as they motivate us to continue providing the best service. We look forward to welcoming you back for another equally enjoyable stay. Best regards, Aone Hotel Management
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AA
Aan A.
Business
8.5
/10
Reviewed 5 week(s) ago
The ones with expensive local taxes are near Sarinah, Bundaran Hi
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Accommodation's Reply
08 Oct 2025
Dear Mr. Aan, Thank you for taking the time to leave a review. We are pleased to know that you enjoyed our hotel's strategic location, close to Sarinah and Bundaran HI. We understand that local taxes may seem high, but these are determined by the local government. Nevertheless, we are committed to providing the best service and comfort to ensure your stay remains memorable. We look forward to welcoming you back on your next visit. Best regards, Aone Hotel Management
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JF
Jhon F.
10.0
/10
Reviewed 5 week(s) ago
Very satisfied with Amelia and Dira's service during their stay at Aone Hotel
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1 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Mr. John, Thank you for your review. We are very pleased to learn that Amelia and Dira's service during your stay at Aone Hotel left a positive impression. Our team members always strive to provide friendly, sincere, and professional service to every guest, and we are proud that you can experience this firsthand. We will certainly share this positive review with Amelia and Dira as a token of appreciation and as motivation to continue providing the best service. We also hope that this pleasant experience made you feel even more comfortable and memorable during your stay at Aone Hotel. We look forward to welcoming you back again in the future, and we will be happy to always strive to provide an even better stay. Warm regards, Aone Hotel Management
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