I've stayed here many times, even the receptionists know me. It's a really pleasant hotel, with complete facilities, clean rooms, a wide variety of breakfast options, and friendly staff. It's the number one hotel in Pangkalpinang. Highly recommended! ⭐⭐⭐⭐⭐

I come often to Banka City Hotel. Very friendly staff, nice seafood restaurant, good service. Always a pleasure to stay here.

A highly recommended and comfortable hotel, with everything from the comprehensive amenities to the clean and spacious rooms and bathrooms, the friendly staff, and the delicious food. It's truly remarkable that, at such a low price, it feels like a luxury hotel. Thank you.

The staff are all friendly and kind, whatever you want to ask for, fixing the AC, etc., it's done straight away, thank you very much for your service, Renz Hotel

Very friendly service, clean and nice rooms, clean bathrooms, complete toiletries.

Could be the best hotel choice here. Not far from the city center and the hotel is clean, comfortable with good service. Hopefully later can come back here. Bravo Puncak mg hotel 👍🏽.

The place is clean and comfortable to rest

Access to parking is close, finding food is easy, there are lots of vendors around the hotel.

Thank you, Swiss-Belhotel team. Much appreciation to the entire management. Continue to improve quality and maintain standard operating procedures. Thank you very much! A nice place to visit.

I ordered it for my best friend's birthday. I then contacted the staff to confirm and request that the mirror be decorated and have a "happy birthday" message written on it. The staff was very friendly and helpful, especially since I was out of town and couldn't communicate in person. My friend fell in love with the beautiful, calm, and cool atmosphere. Her children were also delighted.

One of the better hotels in my opinion. The rooms are comfortable and very clean. It's close and quite strategic.