The hotel is nice, the staff is friendly, the airport shuttle is on time.

Excellent, the hotel is very comfortable, the staff are very friendly, the check-in process was fast.

Very nice hotel. The room was well appointed, quiet and comfortable. I had the pleasure of dining outdoors near the beach and the meal I selected - Soto Ayam - was one of the best I have ever tasted.

A comfortable stay after a long journey. I had a smooth and easy late check-in at Sylvia Premier Hotel after arriving from Timor-Leste by travel. After such a long journey, it was wonderful to have a comfortable bed waiting for me! The room was clean, spacious, and comfortable, and the staff were friendly, helpful, and welcoming. I also enjoyed the huge variety of breakfast options, served beside the swimming pool. I especially loved the healthy jamu drinks and the selection of sushi—such a nice way to start the day! The hotel is conveniently located in the city center, which makes it easy to get around and explore. However, if you're looking specifically for a hotel with a beautiful sea view, this may not be the best option. Overall, a convenient and comfortable choice, especially after a long journey.

A very pleasant stay! The staff was friendly and check-in was relatively quick. The room was clean, smelled good, and the facilities worked well. The hotel's location is also quite strategic, making it easy to find food nearby. I'll definitely return if I have the chance. Recommended!

Thank you to the pool attendant! Sunday morning after breakfast, we took the kids swimming. It turns out the attendant had secretly put balls in the kids' pool, making swimming even more fun!

Very satisfying, comfortable, clean.

The hotel staff is very familiar, friendly, and happy to help if needed.

The hotel was nice, the rooms were clean, and there were no issues. The staff was friendly and responsive.

Everything was good. The reception team, Jois, did her job excellently. She was really nice in helping me during my stay.