Hotels in Pulo Merak

A very pleasant stay. The staff, Asep, provided excellent, friendly, and responsive customer service. The check-in and check-out process was smooth. Thank you for your service, and we wish you continued success! Rachmat.H

My first experience staying at a hotel in Cilegon. The hotel staff were all friendly, from security, receptionists to porters. To the receptionist on duty on March 23, 2026, on the right (forgot her name). I would like to express my gratitude for providing excellent service. I reserved 2 rooms with a deluxe twin and connecting room and coincidentally, the smoking area was available. When I informed her that I had a 6-month-old baby, the receptionist immediately found another room and in less than 5 minutes I got a deluxe king room, adjacent to the non-smoking area. Thank you very much, lady and Royale Krakatau.

Great service, friendly staff, clean, and very helpful. Strategic location, will stay again another time. Thank you, Amaris.

The hotel is clean, the rooms are spacious, and the bathrooms are very comfortable. It's a quiet place, and it's very safe for children.

The room was spacious and clean with a beautiful beach view. The location on the pier made it easy to get around. The staff was prompt and friendly. I'd stay here again if I'm in transit next time.

The receptionist was very friendly and quick to respond to any needs. Breakfast was free. Overall, the staff was excellent.

The service is very good & the staff is friendly and very helpful, the bedroom & bathroom are clean, the atmosphere is comfortable.

This hotel is strategically located near the East Cilegon toll gate, and the breakfast is never disappointing, with a wide variety of dishes ranging from national dishes like chicken porridge, fried rice, and traditional dishes like herbal medicine, soto, peanut porridge to bread and cakes, all complete and delicious. Yesterday, we had breakfast for almost an hour. There's also a water park/swimming pool, so it's highly recommended for those bringing children to stay at Greenotel Cilegon.

The location is strategic, the check-in process is fast, there is a car park, the rooms are clean, the Wi-Fi is fast, there are many food stalls in the surrounding area, and the service is excellent.

Comfortable quiet and okay place

The people are kind, friendly, and the service is good too.

The location is nice, unfortunately unkempt. Breakfast menu needs to be added.

Great hotel and great stay! Room was very nice and clean, five-star facilities. Staff are helpful. The hotel kindly approved our request for late check out.