Four Points by Sheraton Makassar

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Preferred Partner Plus
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8.6
/10
Very Good
4,989 reviews

What Guests Say About Their Stay

Ni luh N. A.

10.0
/ 10
At check-in, the staff was very helpful in finding adjacent rooms, because at that time I booked 3 rooms.
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Ni luh N. A.

10.0
/ 10
Finally, we found a hotel in Makassar that provides 3 beds and is quite large, so for those of us who bring children, we don't need to worry anymore about the availability of extra beds at the hotel.
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E***n

9.7
/ 10
Excellent stay. I feel the same ambience and standard across all Four Points hotels in Indonesia.

N***R

9.7
/ 10
The staff are nice, several times there were problems in the room they always helped, for example the AC suddenly wouldn't turn on, the bathroom door wouldn't open, the service was fast.
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Fairnes R.

10.0
/ 10
The staff was very friendly and helpful, and the service was excellent. The hotel food was very satisfying. Most importantly, checkout time was 12 noon, which is quite late compared to other hotels. Highly recommend this hotel ^^
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In the Area
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Jalan Andi Djemma No. 130, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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Picnic area
Multilingual staff
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Four Points by Sheraton Makassar is a hotels that has been welcoming guests since 2015. Four Points by Sheraton Makassar is part of Marriott. There are 343 rooms spread across 17 floors.
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Four Points by Sheraton Makassar Address: Map & Location

Jalan Andi Djemma No. 130, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
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Lobby Four Points by Sheraton Makassar
Swimming Pool 2 Four Points by Sheraton Makassar

Discover More About Four Points by Sheraton Makassar

General Information

Four Points by Sheraton Makassar is a hotels that has been welcoming guests since 2015. Four Points by Sheraton Makassar is part of Marriott. There are 343 rooms spread across 17 floors.

Location

Located at Jalan Andi Djemma No. 130 in Makassar, INDONESIA. Those looking to explore will find Egidya, Budidaya Sayur Hidroponik & Budidaya Ikan Nila dengan sistem Bioflock, and Vihara Girinaga nearby.

Facilities & Amenities

Four Points by Sheraton Makassar has Picnic area, Multilingual staff, Newspaper in lobby, Room service, BABYSITTING_CHILDCARE, and more.

Dining

Guests can stop by the café.

Contact

Email: fourpoints.makassar@fourpoints.com
Phone number: 8099999

All facilities in Four Points by Sheraton Makassar

Swimming Pool Four Points by Sheraton Makassar
Swimming Pool
Lobby Four Points by Sheraton Makassar
Lobby
Others Four Points by Sheraton Makassar
Others

Guest Services

  • Multilingual staff
  • Newspaper in lobby
  • Express check-in
  • 24-hour front desk

Public Facilities

  • Room service
  • Coffee shop

Travelling with Companions

  • Babysitting

Activity & Leisure

  • Picnic area

Transportation

  • Car hire

Accommodation Policy & General Information in Four Points by Sheraton Makassar

Check-in/Check-out Time

Check-in time: 14:00
Check-out time:

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to
Available rooms at Four Points by Sheraton Makassar
343
Number of floors in Four Points by Sheraton Makassar
17
Another facilities in Four Points by Sheraton Makassar
Multilingual staff, Newspaper in lobby, Express check-in, 24-hour front desk, Room service

Frequently asked question in Four Points by Sheraton Makassar

What Time is Check In & Check Out at Four Points by Sheraton Makassar?
Check-in time at Four Points by Sheraton Makassar is staring from From 14:00 while the latest check-out time is at before . If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Four Points by Sheraton Makassar?
Four Points by Sheraton Makassar is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Four Points by Sheraton Makassar have?
Four Points by Sheraton Makassar has 17 floors.
How many rooms are available at Four Points by Sheraton Makassar?
Four Points by Sheraton Makassar has 343 rooms in total.
What do past guests say about Four Points by Sheraton Makassar?
Four Points by Sheraton Makassar is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Four Points by Sheraton Makassar

8.7
Very Good
From 4,935 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Four Points by Sheraton Makassar
All
Staff Friendliness (89)
Bedroom (87)
Room Space (84)
Variety (84)
Bathroom (76)
Ambiance (75)
Taste (74)
Hotel Area (72)
Distance to City Center (71)
Accessibility (67)
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Traveler Reviews Four Points by Sheraton Makassar

Number of reviews per page
20
40
Customer reviews
Ni luh N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
At check-in, the staff was very helpful in finding adjacent rooms, because at that time I booked 3 rooms.
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Ni luh N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Finally, we found a hotel in Makassar that provides 3 beds and is quite large, so for those of us who bring children, we don't need to worry anymore about the availability of extra beds at the hotel.
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Aditya P. P.
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10.0
/10
Reviewed 1 week(s) ago
Clean and tidy rooms, good service.
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E***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Excellent stay. I feel the same ambience and standard across all Four Points hotels in Indonesia.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing Four Points by Sheraton Makassar. We are truly delighted to know that you had an excellent stay with us. It is especially rewarding to hear that you experienced the same welcoming ambience and service standards that you have come to expect from Four Points hotels across Indonesia. Providing a consistent, comfortable, and memorable experience for our guests is one of our top priorities, and your recognition of our efforts means a great deal to us. Your kind feedback will be shared with our team as motivation to continue delivering the highest standards of hospitality. Thank you once again for your trust and support. We look forward to welcoming you back to Four Points by Sheraton Makassar on your next visit. Warm regards, Management of Four Points by Sheraton Makassar
e***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Okay, according to the price offered with what is available.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Four Points by Sheraton Makassar. We are delighted to hear that, overall, you felt our services and facilities met your expectations. Guest satisfaction is our top priority, and we are committed to providing comfortable stays with quality service at competitive prices. Thank you for your trust. We look forward to welcoming you back to Four Points by Sheraton Makassar and providing you with an even more memorable stay on your next visit. Sincerely, The Management Team, Four Points by Sheraton Makassar
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Nurul A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every time I return to Makassar, I always stay here. The soft mattress and pillows always call me back. We checked in on my husband's birthday and received a special treatment of mirror wording and a slice of cake at no additional cost. Thank you to the staff who always welcome me warmly. Mr. Bagas and the bellboy staff are always ready to help with luggage, and the reception check-in and check-out process are also fast. You can get free parking, breakfast is delicious and has a lot of variety. During my stay, the restaurant staff were very friendly, and the room was also very clean. I will return again, every time I stay I am never disappointed.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for your wonderful review and your continued trust in Four Points by Sheraton Makassar as your preferred accommodation every time you visit Makassar. We are delighted to know that the comfort of our beds and pillows is a reason why you keep coming back to stay with us. We were also thrilled to be a part of your husband's special birthday celebration with our exceptional service. Knowing that this left such a profound impression on you is truly a joy for us. We deeply appreciate your appreciation of our hospitality and service, especially Mr. Bagus, the bellhops, concierge, and restaurant team. We are also pleased to hear that the check-in and check-out process was efficient, the parking facilities met your needs, the breakfast options were varied and satisfying, and the rooms were consistently clean throughout your stay. Your positive review and loyalty are the greatest inspiration to our entire team in providing the best service and creating memorable experiences for all our guests. We look forward to welcoming you back to Four Points by Sheraton Makassar again. We hope your next visit will be as enjoyable as, or even better! Sincerely, The Management Team, Four Points by Sheraton Makassar
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N***R
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff are nice, several times there were problems in the room they always helped, for example the AC suddenly wouldn't turn on, the bathroom door wouldn't open, the service was fast.
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Accommodation's Reply
26 Oct 2026
Copilot's feedback reads: Dear Sir/Madam, Thank you for your kind review and your trust in Four Points by Sheraton Makassar. We are delighted to hear that you experienced the friendliness and responsiveness of our staff during your stay. Guest satisfaction is our top priority, so we are committed to assisting and resolving any issues as quickly as possible. We appreciate your appreciation for our team's quick response in resolving issues in your room, such as the malfunctioning air conditioning and the problematic bathroom door. We are pleased to know that the fast and responsive service from our team made your stay comfortable. We will pass on your compliments to the entire team to inspire us to continue providing the best service to all our guests. We look forward to welcoming you back to Four Points by Sheraton Makassar on your next visit. Sincerely, The Management Team, Four Points by Sheraton Makassar. [Additional text in BizChat format: Create a more empathetic version. Create a shorter version for Google. Add a commitment to improving amenities.]
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Fairnes R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and helpful, and the service was excellent. The hotel food was very satisfying. Most importantly, checkout time was 12 noon, which is quite late compared to other hotels. Highly recommend this hotel ^^
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Four Points by Sheraton Makassar. We are delighted to hear that you experienced the friendliness and assistance of our staff and enjoyed the excellent service during your stay. We are also pleased to hear that our food met your expectations and provided a satisfying dining experience. Furthermore, we appreciate your consideration of our check-out time, which adds flexibility and convenience to your stay. Guest satisfaction and comfort are our top priority, and reviews like this encourage our entire team to continue striving for the best possible service. Thank you for your feedback. We look forward to welcoming you back to Four Points by Sheraton Makassar again and providing you with an even more memorable stay. Sincerely, The Management Team, Four Points by Sheraton Makassar
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K***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 4 week(s) ago
Comfortable, clean, and good service.
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Accommodation's Reply
26 Oct 2026
Copilot says: Dear Valued Guest, Thank you for your positive review and your trust in Four Points by Sheraton Makassar. We are delighted to hear that you were comfortable during your stay and appreciated the cleanliness of your room and the services we provided. Providing clean and comfortable amenities along with friendly and professional service is our commitment to creating memorable experiences for all our guests. Your compliments motivate our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back to Four Points by Sheraton Makassar on your next visit. Sincerely, The Management Team, Four Points by Sheraton Makassar
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Mhd a. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Okay, great, and recommended for staying and holding events.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted that you were satisfied with your experience at Four Points by Sheraton Makassar and recommended us as your choice for future stays or events. Your trust motivates us to strive for the best service and ensure that all our guests' needs are met. We look forward to welcoming you back again, whether for a stay or an event with us. Sincerely, The Management, Four Points by Sheraton Makassar
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and responsive hotel staff 🫰
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Gentlemen/Ladies, Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with the service and the prompt response from our team. Your satisfaction motivates all our staff to strive to provide the most responsive, friendly, and excellent service to all our guests. We sincerely hope to welcome you again at Four Points by Sheraton Makassar. 🫰 Sincerely, The Management, Four Points by Sheraton Makassar
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Bath towels and bath mats were not provided when we checked in. Even though there are many guests, bathroom facilities must still be considered for the comfort of hotel guests.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience and feedback. We apologize for the inconvenience you experienced upon arrival, particularly the lack of towels and bath mats in your room. We understand that in-room amenities, especially basic necessities like towels and bath mats, are paramount for the comfort of all guests, regardless of the hotel's occupancy rate. Your feedback is very important to us, and we will contact the relevant teams to ensure this incident does not happen again. Thank you for your understanding and feedback. We look forward to welcoming you back and providing you with an even better stay. Sincerely, The Management Team, Four Points by Sheraton Makassar
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
There is no desk lamp, there are very few clothes/towel hangers in the room, besides that 👍
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that your overall stay was positive. We apologize for any inconvenience caused by the lack of a table lamp and the limited number of coat hangers and towels in your room. Your feedback is invaluable and will be forwarded to the relevant team to be used in our evaluation process to improve the comfort and completeness of our room amenities. Thank you for your trust and suggestions. We look forward to welcoming you back again for an even better experience next time. Sincerely, The Management, Four Points by Sheraton Makassar
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
very good and nice, next time I will stay here again
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Four Points by Sheraton Makassar and we are pleased to learn that you plan to stay with us again. We look forward to welcoming you back and providing you with an even better experience. Sincerely, The Management, Four Points by Sheraton Makassar
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Amar A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
What a satisfactory staycation at Four Points by Sheraton Makassar! From checking in to the ambience, everything's perfection ✨. Can't wait to have another staycation in Four Points by Sheraton Makassar. Bintang 8 🙏🏻
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you so much for your wonderful and enthusiastic review! We are truly delighted to hear that you had such a satisfactory staycation experience at Four Points by Sheraton Makassar, from the check-in process to the ambience of the hotel. Your “Bintang 8” rating is an incredible compliment and means a great deal to our entire team! ✨🙏🏻 We are thrilled to know that you are already looking forward to your next staycation with us. We cannot wait to welcome you back and create another memorable experience for you! Warm regards from the Management, Four Points by Sheraton Makassar
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Will stay again if there are activities in the city area
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, We sincerely thank you for your trust and positive feedback. We are delighted to know that Four Points by Sheraton Makassar was your choice of accommodation during your trip to the city. We will always strive to provide the best service and ensure your utmost comfort during your stay. We look forward to welcoming you back in the future. Sincerely, The Management Team, Four Points by Sheraton Makassar
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Ida F. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommended for future stay! Thank you so much.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your kind recommendation and wonderful support. We are delighted to know that you had a pleasant experience with us. It is our pleasure to have welcomed you, and we truly look forward to welcoming you back to Four Points by Sheraton Makassar for another enjoyable stay. Warm regards from the Management, Four Points by Sheraton Makassar
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Ida F. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Thank you so much as requested. We will stay again in the future.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your kind words and for choosing to stay with us. We are delighted to know that we were able to accommodate your request and make your stay a pleasant one. We truly appreciate your trust and look forward to welcoming you back to Four Points by Sheraton Makassar in the future. Warm regards from the Management, Four Points by Sheraton Makassar
A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It was a really nice stay. We were also helped with early check-in. The food was delicious and varied. Thank you 🙏
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you were comfortable and enjoyed your stay at Four Points by Sheraton Makassar. We were happy to assist you with early check-in, and we are certainly pleased to hear that you enjoyed the diverse menu we offer. Thank you for your trust and appreciation. We look forward to welcoming you and your family back for an even better stay in the future. 🙏 Sincerely, The Management Team, Four Points by Sheraton Makassar
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P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The Four Points Hotel is a very comfortable hotel. The food is delicious and varied. The menu is extensive. Masya Allah. Everything is good, and hopefully it will get even better in the future. My favorite hotel 😍
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you so much for your kind and appreciative review. We are delighted to know that Four Points by Sheraton Makassar is your favorite hotel and that you enjoyed the comfort of our hotel and our diverse range of delicious cuisine. Thank God for your blessings and hopes. Your compliments and support are an encouragement to our entire team to provide the best service and offer even more comfortable and satisfying experiences to all our guests. We hope that Four Points by Sheraton Makassar will always be your preferred choice when you visit Makassar. See you again soon! Sincerely, The Management, Four Points by Sheraton Makassar
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