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Grand Mutiara Hotel Brastagi
Hotels
9.1
/10
Exceptional
285 reviews
What Guests Say About Their Stay
D***Y
10.0
/ 10
The hotel service is friendly and polite, the comfort both outside and inside the hotel is very good.
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K***h
8.7
/ 10
very happy with the hotel environment especially the garden which is very spacious, clean and beautiful
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Anggita F.
10.0
/ 10
They had a big Alpaca and Sheep park that allowed all the visitors to play with. Great hospitality and friendly staff. One of our favorite places to stay.
Jonny
10.0
/ 10
Hotel with very good service, clean and well maintained rooms and other facilities.
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In the Area
See Map
Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Mutiara Hotel Brastagi
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Grand Mutiara Hotel Brastagi Address: Map & Location
Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Discover More About Grand Mutiara Hotel Brastagi
note: hotel was previously named Grand Mutiara Hotel
Location
Grand Mutiara Hotel Brastagi is located in area / city Berastagi.
About Grand Mutiara Hotel Brastagi
From business event to corporate gathering, Grand Mutiara Hotel Brastagi provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Brastagi, a wonderful accommodation for your family holiday.
Grand Mutiara Hotel Brastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Brastagi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Mutiara Hotel Brastagi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Mutiara Hotel Brastagi.
All facilities in Grand Mutiara Hotel Brastagi
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Fullboard with non-alcoholic drinks
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Early check-in
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- Minibar
- Shower
- TV
General
- Ballroom
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoke-free
Things to Do
- Karaoke
- Outdoor facilities
- Outdoor pool
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Nearby Facilities
- Shops
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Grand Mutiara Hotel Brastagi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Mutiara Hotel Brastagi | 123 |
Number of floors in Grand Mutiara Hotel Brastagi | 4 |
Another facilities in Grand Mutiara Hotel Brastagi | Bellhop, Concierge, Doorman, Early Check-in, Express check-in |
Frequently asked question in Grand Mutiara Hotel Brastagi
What are available facilities at Grand Mutiara Hotel Brastagi?
There are top facilites at Grand Mutiara Hotel Brastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Mutiara Hotel Brastagi?
Check-in time at Grand Mutiara Hotel Brastagi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Mutiara Hotel Brastagi provide breakfast?
Yes, Grand Mutiara Hotel Brastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Mutiara Hotel Brastagi?
Grand Mutiara Hotel Brastagi is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Mutiara Hotel Brastagi have?
Grand Mutiara Hotel Brastagi has 4 floors.
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More Reviews from Other Guests in Grand Mutiara Hotel Brastagi
Overall Ratings & Reviews Grand Mutiara Hotel Brastagi
Traveloka (285)
9.1
Exceptional
From 285 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
9.0
Meal
8.6
Location
9.3
Service and Facilites
9.0
People often mention about Grand Mutiara Hotel Brastagi
All
Room Space (44)
Taste (44)
Family Friendly (42)
Staff Friendliness (42)
Ambiance (39)
Bedroom (39)
Surroundings (38)
Bathroom (38)
Variety (37)
Hotel Area (36)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Mutiara Hotel Brastagi
Number of reviews per page
20
40
Customer reviews
B***i
Business
9.7
/10
Reviewed 2 week(s) ago
The room is big, close to town, the pool is big, there are alpacas, very cute.
See original
Find this review helpful?
JR
Jecky R.
Leisure
9.1
/10
Reviewed 2 week(s) ago
The facilities are good. The back garden of the hotel is very beautiful.
See original
1 people find it helpful
Verified Traveler
8.8
/10
Reviewed 3 week(s) ago
Old hotel but still pretty good for our family of three
See original
Find this review helpful?
IY
Ike Y. B.
10.0
/10
Reviewed 5 week(s) ago
Very family atmosphere. Very beautiful
See original
Find this review helpful?
RH
Rusdi H.
Leisure
9.4
/10
Reviewed 6 week(s) ago
perfect for a holiday with your beloved family
See original
2 people find it helpful
RH
Rusdi H.
Leisure
9.4
/10
Reviewed 6 week(s) ago
comfortable rooms, spacious hotel area, very suitable if you bring family and children
See original
Find this review helpful?
S***a
Staycation
7.0
/10
Reviewed 7 week(s) ago
I stayed at Mutiara on purpose because I wanted to see Shaun the Sheep in person. The hotel was comfortable and I got a delicious breakfast. I can't wait to go back.
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1 people find it helpful
R***y
10.0
/10
Reviewed 7 week(s) ago
Next time we will definitely stay again.
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Find this review helpful?
R***a
Leisure
9.4
/10
Reviewed 8 week(s) ago
First time staying here. The hotel is old but still worth it. The room is spacious, the bed is comfortable. The garden is also spacious, there are alpacas and Shaun the Sheep, the kids love it.
See original
Find this review helpful?
H***a
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful.
The rooms are clean, spacious, and comfortable for families.
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E***n
Leisure
8.6
/10
Reviewed 11 week(s) ago
Strategic location, cleanliness of the room and bed is okay (the blanket is a bit smelly), the most disappointing thing is that the swimming pool cannot be used because there is cleaning activity while we have to check out in the afternoon, the cleaning of the swimming pool should be done before the holidays.
See original
1 people find it helpful
S
Stephanie
Staycation
9.4
/10
Reviewed 12 week(s) ago
Best hotel in Brastagi, will be back. 24-hour hot water, fairly spacious rooms, and clean rooms, but the carpet is a bit dirty. They could also provide air freshener.
See original
1 people find it helpful
S***y
8.5
/10
Reviewed 12 week(s) ago
All is good, best location and best park
Find this review helpful?
R***i
Staycation
10.0
/10
Reviewed 12 week(s) ago
The room is clean, child-friendly, and the facilities are okay.
The food is okay, but the noodles I had yesterday weren't very good.
See original
1 people find it helpful
MH
Maulub H.
Staycation
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the rooms are clean and spacious, and the breakfast menu is very varied. There is a swimming pool and garden, making it very suitable for family vacations.
See original
Find this review helpful?
A***O
10.0
/10
Reviewed 14 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Lidya
10.0
/10
Reviewed 14 week(s) ago
The staff are very friendly, every morning if you don't have time for breakfast, you will be immediately called and taken to your room. The staff are also very friendly with small children.
See original
Find this review helpful?
RI
Raymond I.
9.1
/10
Reviewed 15 week(s) ago
Overall, this hotel is good. I like the old-style decoration yet it is quite well maintained. The room is very spacious. So does the hotel open area. Breakfast could be better for the taste but it is adequate. The only issue (and it's quite a big issue) is the room facing the road is super duper noisy. There is no insulation at all and it is a busy road 24x7. Luckily, we could change the room facing the pool for the next day. The difference is night and day. So make sure to book the room facing inside (the pool), otherwise there might be chance that you won't be able to sleep at all.
Read More
Find this review helpful?
A
Afifuddin
Leisure
9.7
/10
Reviewed 16 week(s) ago
Highly recommended for me and my family for another vacation
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Find this review helpful?
DH
Dwi H. S. S.
Leisure
10.0
/10
Reviewed 16 week(s) ago
Grand Mutiara Berastagi Hotel is truly the best 🥳🥳🥰
See original
+2
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grand Mutiara Hotel Brastagi
Traveloka (285)
9.1
Exceptional
From 285 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
9.0
Meal
8.6
Location
9.3
Service and Facilites
9.0
People often mention about Grand Mutiara Hotel Brastagi
All
Room Space (44)
Taste (44)
Family Friendly (42)
Staff Friendliness (42)
Ambiance (39)
Bedroom (39)
Surroundings (38)
Bathroom (38)
Variety (37)
Hotel Area (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Mutiara Hotel Brastagi
Number of reviews per page
20
40
Customer reviews
B***i
Business
9.7
/10
Reviewed 2 week(s) ago
The room is big, close to town, the pool is big, there are alpacas, very cute.
See original
Find this review helpful?
JR
Jecky R.
Leisure
9.1
/10
Reviewed 2 week(s) ago
The facilities are good. The back garden of the hotel is very beautiful.
See original
1 people find it helpful
Verified Traveler
8.8
/10
Reviewed 3 week(s) ago
Old hotel but still pretty good for our family of three
See original
Find this review helpful?
IY
Ike Y. B.
10.0
/10
Reviewed 5 week(s) ago
Very family atmosphere. Very beautiful
See original
Find this review helpful?
RH
Rusdi H.
Leisure
9.4
/10
Reviewed 6 week(s) ago
perfect for a holiday with your beloved family
See original
2 people find it helpful
RH
Rusdi H.
Leisure
9.4
/10
Reviewed 6 week(s) ago
comfortable rooms, spacious hotel area, very suitable if you bring family and children
See original
Find this review helpful?
S***a
Staycation
7.0
/10
Reviewed 7 week(s) ago
I stayed at Mutiara on purpose because I wanted to see Shaun the Sheep in person. The hotel was comfortable and I got a delicious breakfast. I can't wait to go back.
See original
1 people find it helpful
R***y
10.0
/10
Reviewed 7 week(s) ago
Next time we will definitely stay again.
See original
Find this review helpful?
R***a
Leisure
9.4
/10
Reviewed 8 week(s) ago
First time staying here. The hotel is old but still worth it. The room is spacious, the bed is comfortable. The garden is also spacious, there are alpacas and Shaun the Sheep, the kids love it.
See original
Find this review helpful?
H***a
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful.
The rooms are clean, spacious, and comfortable for families.
See original
Find this review helpful?
E***n
Leisure
8.6
/10
Reviewed 11 week(s) ago
Strategic location, cleanliness of the room and bed is okay (the blanket is a bit smelly), the most disappointing thing is that the swimming pool cannot be used because there is cleaning activity while we have to check out in the afternoon, the cleaning of the swimming pool should be done before the holidays.
See original
1 people find it helpful
S
Stephanie
Staycation
9.4
/10
Reviewed 12 week(s) ago
Best hotel in Brastagi, will be back. 24-hour hot water, fairly spacious rooms, and clean rooms, but the carpet is a bit dirty. They could also provide air freshener.
See original
1 people find it helpful
S***y
8.5
/10
Reviewed 12 week(s) ago
All is good, best location and best park
Find this review helpful?
R***i
Staycation
10.0
/10
Reviewed 12 week(s) ago
The room is clean, child-friendly, and the facilities are okay.
The food is okay, but the noodles I had yesterday weren't very good.
See original
1 people find it helpful
MH
Maulub H.
Staycation
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the rooms are clean and spacious, and the breakfast menu is very varied. There is a swimming pool and garden, making it very suitable for family vacations.
See original
Find this review helpful?
A***O
10.0
/10
Reviewed 14 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
Read More
See original
Find this review helpful?
Lidya
10.0
/10
Reviewed 14 week(s) ago
The staff are very friendly, every morning if you don't have time for breakfast, you will be immediately called and taken to your room. The staff are also very friendly with small children.
See original
Find this review helpful?
RI
Raymond I.
9.1
/10
Reviewed 15 week(s) ago
Overall, this hotel is good. I like the old-style decoration yet it is quite well maintained. The room is very spacious. So does the hotel open area. Breakfast could be better for the taste but it is adequate. The only issue (and it's quite a big issue) is the room facing the road is super duper noisy. There is no insulation at all and it is a busy road 24x7. Luckily, we could change the room facing the pool for the next day. The difference is night and day. So make sure to book the room facing inside (the pool), otherwise there might be chance that you won't be able to sleep at all.
Read More
Find this review helpful?
A
Afifuddin
Leisure
9.7
/10
Reviewed 16 week(s) ago
Highly recommended for me and my family for another vacation
See original
Find this review helpful?
DH
Dwi H. S. S.
Leisure
10.0
/10
Reviewed 16 week(s) ago
Grand Mutiara Berastagi Hotel is truly the best 🥳🥳🥰
See original
+2
Find this review helpful?
Number of reviews per page
20
40