Harper Kuta by ASTON

Dear Madam, Thank you for your review and trust in choosing Harper Kuta Hotel by ASTON as your place to stay during your holiday in Bali. We are very pleased to know that you enjoyed your stay with us and were satisfied enough to recommend our hotel. Your words that you will stay again when you come to Bali are a very meaningful appreciation for our entire team. We look forward to welcoming you back on your next visit to provide an even more memorable experience. Sincerely, Rony Y. General Manager

Dear Mr. Rudy T., Thank you for taking the time to leave a positive review regarding your stay at Harper Kuta Hotel by ASTON. We are delighted to learn that you were satisfied with our staff's service, the cleanliness of your room, the quality of your breakfast, and the hotel's strategic location. Your review is an encouragement to our entire team to continue maintaining and improving our service standards so that every guest always feels comfortable and appreciated. We look forward to your return in the future for an equally pleasant experience. Sincerely, Rony Y. General Manager

Dear Mr. Saqib R., Thank you very much for your perfect 10.0 rating and for taking the time to share your kind words! We’re thrilled to hear that you enjoyed your stay with us—from our clean and comfortable rooms to our central location in the heart of Kuta. Your recommendation means a lot to our entire team. We hope to have the pleasure of welcoming you back to Harper Kuta Hotel by ASTON very soon. Warm regards, Rony Y. General Manager

Dear Livia V, Thank you very much for your positive review and for choosing Harper Kuta Hotel by ASTON as your place to stay 🩷. We are very pleased to know that you enjoyed the friendliness of our staff, the comfort of our rooms, the variety and taste of our food, and also the spacious parking facilities. Reviews like this are an encouragement for our entire team to continue providing the best service. We look forward to your next visit at Harper Kuta for an even more enjoyable experience. Best regards, Rony Y. General Manager

Dear Ms. Luluk Sofiana, Thank you for taking the time to share your experience at Harper Kuta Hotel by ASTON. We sincerely apologize for the inconvenience you experienced, particularly regarding the attitude of our restaurant staff, which did not reflect our established service standards. We are very sorry to hear that the service you received was unfriendly and made you feel unappreciated. We have followed up on this complaint directly with the restaurant team to conduct a thorough evaluation and retraining to ensure a similar incident does not happen again. We will also increase our supervision of the cleanliness of public areas, including the closed restaurant area, to ensure every part of the hotel is always clean and comfortable. Your feedback is very valuable to us as it provides material for serious improvements. Once again, we apologize for this unpleasant experience and we hope to be given the opportunity to restore your trust in the future. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for choosing Harper Kuta Hotel by ASTON and sharing your positive experience. We are pleased to know that you were satisfied with our spacious rooms, strategic location, and impressive food. Your feedback is very important for us to continue improving the quality of our services and facilities. We hope to welcome you back soon for an even more enjoyable experience. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for choosing Harper Kuta Hotel by ASTON as your accommodation during your holiday in Bali 🩷. We are very pleased to know that the friendliness of our staff and the variety of food we serve have left a positive impression on you. Reviews like this are very important for us to continue improving the quality of our service. We hope to welcome you back again in the future for an equally pleasant stay. Best regards, Rony Y. General Manager

Dear Mr. Faisal, Thank you for your positive review. We are delighted to learn that you were satisfied with our hotel's strategic location and the comfort of our clean and spacious rooms. Your satisfaction motivates us to continue providing the best service to every guest. We look forward to welcoming you back soon for an equally pleasant stay. Best regards, Rony Y., General Manager

Dear Mr. Arminsyah, Thank you for your excellent review and rating for Harper Kuta Hotel by ASTON 🩷. We are delighted to hear that you enjoyed the hotel facilities and were satisfied with the hospitality of our team. Positive reviews like this mean a lot to us and motivate us to continue providing the best service to all our guests. We look forward to welcoming you back on your next visit to Bali, and hopefully, your next experience will be even more memorable. Best regards, Rony Y. General Manager

Dear Mr. Antonius W., Thank you for your positive review of Harper Kuta Hotel by ASTON. We are pleased to know that our varied daily breakfast options have made a pleasant impression on you, and that the hotel's strategic access makes it easy for you to travel to various tourist attractions and busy centers. We hope your stay with us leaves a memorable and pleasant impression. We look forward to welcoming you back in the future to enjoy even better comfort 🩷. Sincerely, Rony Y. General Manager

Dear Ms. Zefanya Tirza, Thank you for sharing your experience of staying 3 days and 2 nights at Harper Kuta Hotel by ASTON. We are delighted to learn that our strategic location, ample parking area, and amenities such as a basement elevator and refillable water gallons provided additional comfort during your stay. We also greatly appreciate your appreciation for the friendliness and responsiveness of our team, as well as the ease of check-in and check-out. Your feedback regarding the variety and taste of breakfast will be taken into account and immediately followed up by the F&B team to continuously improve the quality of our service. We are delighted to know that you have no regrets in choosing Harper Kuta. We also thank you for your kind wishes—may you also be blessed with continued success and happiness. See you again on your next visit! 🩷. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for staying at Harper Kuta Hotel by ASTON and taking the time to leave a review. We're happy to hear that your experience was pleasant, although there's still room for improvement 😊. We look forward to welcoming you back again soon—hopefully your next visit will be even more special. See you at Harper Kuta! 🩷. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for giving us an 8.2 rating for your stay at Harper Kuta Hotel by ASTON. We are pleased to know that our strategic location in the Legian area and close to the airport made it easy for you to access. However, we understand that traffic conditions around the hotel can be challenging, especially during peak hours. We apologize for any inconvenience. We will continue to strive to provide the best information and alternatives to our guests, including more efficient routes or travel times, in the future. We hope to welcome you back for a more comfortable and enjoyable stay. See you at Harper Kuta! 🩷. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for giving us a perfect score of 10/10 for your stay at Harper Kuta Hotel by ASTON. We are delighted to hear that you enjoyed your stay with us overall. We also appreciate your feedback. Regarding the impression that our service is more welcoming to foreign guests, we apologize if this feels out of balance. We will follow up with the entire team to ensure that all guests—both domestic and international—receive the same warm and attentive service. Regarding our cuisine, we will continue to strive to improve the taste and variety of our menu to cater to a wider range of tastes, including those of our Indonesian guests. We hope to welcome you back for an even more memorable experience in the future. Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at Harper Kuta Hotel by ASTON. We are delighted to hear that you were comfortable with the service of our staff and enjoyed the hotel's strategic location, especially for guests who want to explore the Legian area and Kuta Beach. Your feedback means a lot to us, and we look forward to welcoming you back for an even more enjoyable stay in the future. Best regards, Rony Y. General Manager

Dear Ms. Ellyani, Thank you very much for your perfect rating and positive review 🩷. We are very happy to know that you felt comfortable during your stay, liked the cleanliness of the room, and enjoyed the atmosphere at Harper Kuta Hotel by ASTON. Comments like this are an encouragement for our entire team to continue providing the best service. We look forward to welcoming you and your family back again in the future for an equally pleasant stay. Sincerely, Rony Y. General Manager

Dear Ms. Kyura A., Thank you so much for sharing your wonderful experience staying at Harper Kuta Hotel by ASTON 🩷. We are so happy to know that you and your family's first experience with us was so enjoyable—from the comfort of the hotel, the friendliness of the staff, to the food you enjoyed. Being the perfect choice for a family like yours is truly an honor for us. We look forward to welcoming you and your family back again to create more sweet memories at Harper Kuta. See you on your next visit! Sincerely, Rony Y. General Manager

Dear Sir/Madam, Thank you for taking the time to share your experience staying at Harper Kuta Hotel by ASTON. We are delighted to know that you were satisfied with the cleanliness of your room, the friendliness, and the quick response of our staff. Our strategic location close to Kuta Beach, the food court, and easy access to the airport are indeed among our advantages, and we are pleased that this contributed to the comfort of your vacation. We look forward to welcoming you back on your next visit for an even more memorable experience. Sincerely, Rony Y. General Manager