How many rooms are available at Hotel Neo+ Airport - Jakarta?

Hotel Neo+ Airport - Jakarta has 149 rooms in total.

Does Hotel Neo+ Airport - Jakarta provide parking?

Yes, Hotel Neo+ Airport - Jakarta provides parking. Please confirm details directly with the hotel.

Does Hotel Neo+ Airport - Jakarta provide airport transfer?

Yes, Hotel Neo+ Airport - Jakarta provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Neo+ Airport - Jakarta?

Hotel Neo+ Airport - Jakarta is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Neo+ Airport - Jakarta

Name: Hotel Neo+ Airport - Jakarta
Address: Cengkareng Business City Tower PQR Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Kota Tangerang, Banten 15125 , Cengkareng, Benda, Jakarta, Indonesia, 15125, Cengkareng Business City Tower PQR Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Kota Tangerang, Banten 15125, Jakarta, 15125, Indonesia
Rating: 8.8

Hotels

8.8

/10

Very Good

307 reviews

What Guests Say About Their Stay

N***a

10.0

/ 10

The rooms are spacious and clean, the service is friendly, it's close to the airport, and there's an airport shuttle. The best.

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Toni A.

10.0

/ 10

This was my first stay here, and the hotel was really nice, comfortable, and clean. I happened to be staying here while on a layover, and there was a scheduled pick-up and drop-off time to the airport. The price was quite affordable, with all the amenities including breakfast. The breakfast was delicious.

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W***h

10.0

/ 10

The hotel staff is friendly, there is a shuttle to the airport, I regularly stay here, basically everything is really good.. Clean, the service is really good, the request for check-in and checkout times is also top.

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Novia A.

10.0

/ 10

Neo+ Airport is the perfect hotel for those in transit in Jakarta. There's a free airport shuttle, which is very convenient for those heading to the airport, eliminating the need to find a taxi. The rooms are clean and the staff is friendly. There's also a coffee shop where you can relax and enjoy a cup of coffee. Everything was perfect.

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Dany A. Z.

8.5

/ 10

The hotel staff is very friendly, I just flew back from Japan and brought a lot of luggage, after getting off the taxi the staff immediately greeted me in front of the lobby, a very good first impression because it can erase the feeling of tiredness after a long trip, because I once stayed at another hotel when I just got off the taxi and brought a lot of luggage but was ignored by the hotel staff, the trauma is still there, but at Neo Plus Airport Hotel the service is very friendly, thank you for the experience of staying here, the staff work according to SOP and professional 🫡, initially stayed one night but ended up adding another night here, will stay here again and become my recommendation to my friends. ありがとうございました🙇🏼

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In the Area

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Cengkareng Business City Tower PQR Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Kota Tangerang, Banten 15125 , Cengkareng, Benda, Jakarta, Indonesia, 15125

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Hotel Neo+ Airport - Jakarta is located in area / city Benda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Neo+ Airport - Jakarta

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What's around Hotel Neo+ Airport - Jakarta

Cengkareng Business City Tower PQR Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Kota Tangerang, Banten 15125 , Cengkareng, Benda, Jakarta, Indonesia, 15125

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Location

Hotel Neo+ Airport - Jakarta is located in area / city Benda.

About Hotel Neo+ Airport - Jakarta

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo+ Airport - Jakarta.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo+ Airport - Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo+ Airport - Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo+ Airport - Jakarta is the right place to stay.

All facilities in Hotel Neo+ Airport - Jakarta

Fitness Center

Functional Hall

Lobby

Exterior

Others

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

In-room Facilities

Hairdryer
In-room safe
Shower
TV

Things to Do

Fitness center
Massage
Spa

General

Ballroom
Banquet
Smoking area

Business Facilities

Conference room
Meeting facilities
Photocopier

Transportation

Airport transfer

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Neo+ Airport - Jakarta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Neo+ Airport - Jakarta	149
Number of floors in Hotel Neo+ Airport - Jakarta	3
Another facilities in Hotel Neo+ Airport - Jakarta	24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Hotel Neo+ Airport - Jakarta

What are available facilities at Hotel Neo+ Airport - Jakarta?

There are top facilites at Hotel Neo+ Airport - Jakarta such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Neo+ Airport - Jakarta?

The standard check-in time at Hotel Neo+ Airport - Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Neo+ Airport - Jakarta provide breakfast?

Yes, Hotel Neo+ Airport - Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Neo+ Airport - Jakarta?

Hotel Neo+ Airport - Jakarta is a 3.0-star hotel.

How many floors does Hotel Neo+ Airport - Jakarta have?

Hotel Neo+ Airport - Jakarta has 3 floors.

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More Reviews from Other Guests in Hotel Neo+ Airport - Jakarta

Overall Ratings & Reviews Hotel Neo+ Airport - Jakarta

Traveloka (306)

Other sources (1)

8.9

Very Good

From 306 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.6

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Hotel Neo+ Airport - Jakarta

All

Staff Friendliness (49)

Bedroom (44)

Accessibility (39)

Ambiance (35)

Bathroom (34)

Hotel Area (31)

Wifi (30)

Check-in/out Time (24)

Room Space (24)

Taste (22)

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Traveler Reviews Hotel Neo+ Airport - Jakarta

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Customer reviews

K***e

Transit

9.1

/10

Reviewed 7 day(s) ago

Transit hotel from overseas trip, clean and the food is delicious.

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Muhammad I. M.

Transit

9.4

/10

Reviewed 1 week(s) ago

It is strategically located and easy access to the airport.

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v***a

Transit

8.8

/10

Reviewed 2 week(s) ago

The room is not soundproof enough, you can still hear the sound from the next room, and then you meet a small cockroach when you first enter the room 🥲 but otherwise it's really okay 👍🏻👍🏻👍🏻

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Verified Traveler

Transit

9.4

/10

Reviewed 2 week(s) ago

The location is great, strategic, and the staff are friendly. It turns out to be one of Archipelago's hotel chains.

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A***i

6.3

/10

Reviewed 2 week(s) ago

I've stayed at the Neo Hotel twice, and the menu hasn't changed, with limited variety. The soup and vegetable rice cake sauce are very salty. I've had the soup be very oily. There are small cockroaches in the bathroom, and the bedroom is also full. Please fix this. Thank you.

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Cucu w. R.

10.0

/10

Reviewed 2 week(s) ago

Nice and comfortable room. Really worth it.

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Y***n

Transit

8.5

/10

Reviewed 2 week(s) ago

Friendly prices and ordinary food, but delicious!

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Muhamad R.

Transit

10.0

/10

Reviewed 3 week(s) ago

Clean room, good service

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Nikki T.

Transit

7.1

/10

Reviewed 3 week(s) ago

Everything is ok, access is ok, but unfortunately room 691 in HTL Neo+ the AC is not cold enough in my opinion, I have tried to lower the AC via the AC control panel, but it is still not cold, because I am tired and jet lagged after a long trip from Beijing, so I sleep in hot conditions, what a shame

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Rollinoor

Transit

8.2

/10

Reviewed 3 week(s) ago

free shutle ke bandara thank u..

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Verified Traveler

Leisure

5.9

/10

Reviewed 4 week(s) ago

We made a reservation for 2 adults and a teenage. When we arrive to the hotel, hotel gave a room with 2 single beds. There are bugs (many bugs) at the bathroom.

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a***t

Leisure

6.6

/10

Reviewed 4 week(s) ago

The lack of a window prevents me from giving a good rating. Overall, it was a success...

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Nurul F.

Transit

10.0

/10

Reviewed 4 week(s) ago

Alhamdulillah, the Umrah group transiting from Padang was comfortable and enjoyable, the hotel was the best.

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K***a

Transit

8.5

/10

Reviewed 4 week(s) ago

good place near airport, but the room so small

1 people find it helpful

I***n

Business

8.2

/10

Reviewed 5 week(s) ago

Clean hotel, there is Carl's JR Burger and Tanamera Cafe, friendly staff

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1 people find it helpful

I***n

Business

8.2

/10

Reviewed 5 week(s) ago

Friendly staff, close to the airport, clean rooms. There's a Tanamera Cafe and Carl's Jr.

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R***Y

Transit

7.8

/10

Reviewed 5 week(s) ago

Improve the cleanliness of the room, because I stayed there last night and found a big black mosquito.

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1 people find it helpful

Wirathazia E. L.

Transit

6.9

/10

Reviewed 5 week(s) ago

Overall, it was okay. Excellent service. When I asked to move rooms, they were very accommodating. Unfortunately, the room was hot. The AC seemed to be faulty. I asked a technician to fix it, but it still wasn't cooling. Luckily, I was only staying for a short time, so I accepted the change.

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1 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear Ms. Wiratasia, Thank you for sharing your experience at Neo Plus Airport Hotel in Jakarta. We are very happy with the service of our team, especially their assistance in checking in to a new room, which left a good impression on you. However, we apologize for the inconvenience caused by the insufficient room temperature and air conditioning, even though our technicians have checked it. We appreciate your valuable feedback, and our technical team has been working to ensure that the air conditioning is working properly to prevent the same issue from happening again. We look forward to welcoming you back and providing you with an even more comfortable and enjoyable stay. Thank you, Hotel Manager Fitria Rustam

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Muchammad

Transit

5.6

/10

Reviewed 5 week(s) ago

I got a windowless room, and the power went out at 9:45 for almost 60 minutes. I was supposed to take the 10:00 AM shuttle to the airport, but the elevator wasn't working, and the phone didn't work, and I couldn't call from outside either. I couldn't carry my 40 kg of luggage down the stairs alone. In the end, I took the 12:00 PM shuttle, which was incredibly tight. Last year, my stay at this hotel was fine, and I got a room with a window. This time, I checked in at 1 AM, so I was already exhausted. The generator was having problems, and it lasted almost an hour. It really doesn't make sense.

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2 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear Mushamad, Thank you for sharing your valuable experience at our hotel. We apologize for any inconvenience you experienced during your stay at Neo Plus Hotel Jakarta Airport. Regarding the power outage, we have already installed a generator to supply power to the hotel. However, due to a sudden mechanical failure, the hotel’s electrical system was affected, resulting in temporary outages of some of our facilities such as elevators and telephones. We anticipate this will be inconvenient for you, especially for guests nearing their departure date. We sincerely apologize for the inconvenience and will take action to correct the situation to prevent this from happening again. Thank you for using our services. We hope that you will receive better service and a more pleasant stay. Regarding, Hotel Manager Fitria Rustam

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W***m

8.5

/10

Reviewed 5 week(s) ago

enough for just transit...not bad

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.