The employee, Olla, was really cool and friendly. She helped decorate the room for our honeymoon.

Overall, the stay was quite good and satisfying. The room was comfortable, clean, and the amenities were adequate. The staff was friendly and helpful. The hotel's strategic location makes it easy to access various attractions. There are a few minor things that could be improved, but overall, this hotel is highly recommended for a stay.

The hotel staff is friendly & very helpful, the rooms are spacious & comfortable, the swimming pool is quite large & there is one for children.

Interesting. If you're in Padang, you'll definitely stay at this hotel. The staff is very friendly and helpful. The rooms are clean. Thank you for the friendly and courteous service.

The rooms are really spacious, and the staff is friendly. I highly recommend staying here.

The hotel staff is very friendly and kind, the check-in and check-out process is also not complicated, the rooms are clean and comfortable, in short, it is recommended.

It's really comfortable to bring kids here, they can swim in the cool pool.

This is a hotel I frequently book because of its strategic location, proximity to everything, and friendly, hassle-free staff. The breakfast is delicious—the best, really.

All the employees at the HW hotel are friendly, from high to low positions, everyone is friendly and polite.

The hotel is close to tourist attractions and shopping areas, the staff is friendly, the hotel is clean and comfortable, and the breakfast is also varied.

ZHM is the best. Thank God, all the services are satisfactory. Hopefully, we can maintain or even improve in the future so we can continue to be even more successful. 😊

The hotel staff is friendly, and the location is close to town. Breakfast is varied. I've stayed here many times and it's becoming my favorite hotel ☺️

The rooms are clean and spacious, close to the city center, friendly staff and good service.

The service from check-in to check-out was excellent, and the room was clean. Thank you, Fajri and Naswa.

The hotel was very nice and the service was excellent during my stay. The hotel staff were also very good.

I didn't expect it to be that comfortable. The room was clean, the shower had hot water. It was very comfortable.

Had a wonderful stay at Mercure Padang in Room 252! The room was comfortable and lovely, with a beautiful view. Special thanks to Nanda for the outstanding service! Nanda was incredibly helpful, friendly, and attentive from day one until check-out, always going the extra mile to make sure we were comfortable and well taken care of. Nanda truly made our stay more memorable and is a great asset to the hotel. Highly recommended! We would definitely love to stay here again. ❤️✨

This hotel is highly recommended, clean rooms, friendly staff, fast Wi-Fi, close to the city center.

The staff is friendly, the service is good, the rooms are spacious, neat and clean, the price is affordable, in short, it's great.

Good service, friendly and helpful from check-in to being escorted to the room.

All the staff are friendly, and the owner is very friendly. Check-in was very easy and there were no additional fees even though we arrived before check-in time. The room was nice, cool, clean, and safe thanks to card access. The motorbike rental was cheap and comfortable, and we were given a bonus for staying an extra day at the hotel. The food at the restaurant was delicious and affordable. It's perfect for those who want to vacation or stay overnight for work. We'll be back if we go to West Sumatra again.😇😇