The best thing here is that the hotel staff are also friendly and the lobby smells really nice.

The rooms are clean and comfortable. The staff is friendly. The central location is very strategic, making it easy to get around. Definitely recommended.

I was very pleased with the comfortable room. I highly recommend staying here. The staff are very friendly.

I've been a regular hotel in Pontianak for the past 10 years. It's well worth it for its strategic location in the city center. The hotel is comfortable and clean, and the staff is friendly and prompt with service.

The room is very clean and nice, the location is strategic, easy access, good service.

My family and I were traveling to Pontianak and booked this hotel. It's a great location in the city center, close to everything, and convenient to get to. The hotel is clean, and the view of the Kapuas River is excellent.

I've been here several times, this hotel is really suitable for a staycation, the best.

The service is fast, the place is easily accessible, the cleanliness is good, the rooms are always clean and well maintained, there is a prayer room on the 3rd floor, parking is available, close to places to find food.

The hotel staff provided excellent service, and the menu was varied and satisfying. Hopefully, this can be further improved and continued to grow.

It's okay, I've been there twice and I like the room because it's simple, not too many paintings, so it's pleasing to the eye and clean too. The staff is friendly. As for the breakfast, I'd give it a 6.5/10, overall it's okay. A must try because it's not too pricey and is really good, honestly.

The hotel staff on duty at the time were very friendly. It's located in the city center, right across from the mini town square. The breakfast was delicious and had a wide selection. The room and toilet were clean and smelled great. I'd definitely stay here again next time.

Strategic, near the culinary center, cheap, comfortable and clean.

Thank you, the hotel is the best. Fast response also when asking via WA. Excellent. For food, no complaints from guests. Cleanliness OK Soundproofing OK Food OK Travel time everywhere OK

First time checking into a hotel because I got married and it turned out that Novotel was the perfect choice. I hope I can stay here again, who knows, maybe when we have three of us with a baby 😍🫶

The hotel is comfortable, the service is excellent, downtown, lots of food around the hotel. At other times, I will stay here again.

The hotel was nice, clean, comfortable, and affordable. The breakfast food was delicious, too. All the staff were kind and friendly. Furthermore, I forgot my clothes, and after a week of chatting with the hotel, they were still stored and I could retrieve them. Thank you.

Friendly & very helpful staff. Close to shopping center. Room view is also good. Recommended.

The hotel is clean and close to the city center and culinary

Very pleasant, clean rooms, good service and no regrets staying at this hotel.

Strategic location because it is located in the center of Pontianak city. The service provided is also very comfortable with friendly staff. The comfort of the room is good with cold AC and hot water in the bathroom that can be used. The cleanliness of the room is also well maintained. Hopefully the service of this hotel is maintained and improved to be better.

Clean friendly service, central city location