How many rooms are available at Rio City Hotel?

Rio City Hotel has 99 rooms in total.

Does Rio City Hotel provide parking?

Yes, Rio City Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Rio City Hotel?

Rio City Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Rio City Hotel

Name: Rio City Hotel
Address: Jl. Lingkaran 1 No. 1 Dempo, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, Jl. Lingkaran 1 No. 1 Dempo, Sumatera Selatan, 30113, Indonesia
Rating: 7.8

Hotels

All-star Accommodation

7.8

/10

Pleasant

3,309 reviews

What Guests Say About Their Stay

Distance To City Center (41)

Staff Friendliness (37)

Accessibility (30)

Surroundings (26)

Tri S. S.

9.7

/ 10

Comfortable place and good service.

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Sukrislistuty Sukrislistuty

8.5

/ 10

Safe, comfortable clean, fast service, friendly.

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DIMAS A. S.

9.7

/ 10

Very satisfying, friendly service.

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Henni F.

9.4

/ 10

The hotel is strategic and clean. Easy to eat.

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Johan s.

9.7

/ 10

Very impressive and will return to stay at the Rio City Hotel.

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In the Area

See Map

Jl. Lingkaran 1 No. 1 Dempo, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Rio City Hotel is a good choice when you are visiting Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Rio City Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Rio City Hotel

Jl. Lingkaran 1 No. 1 Dempo, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About Rio City Hotel

Location

Staying at Rio City Hotel is a good choice when you are visiting Ilir Timur II.

About Rio City Hotel

From business event to corporate gathering, Rio City Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Rio City Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Rio City Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rio City Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rio City Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Rio City Hotel is the right place to stay.

All facilities in Rio City Hotel

Functional Hall

Lobby

CleanAccommodation

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Non-smoking room
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Newspaper

Nearby Facilities

Grocery
Shops

Food and Drinks

Breakfast

Transportation

Secure parking

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Rio City Hotel

Important Note

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 75,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Pets are not allowed in the accommodation.

No durian and pets allowed in the premises

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Rio City Hotel	99
Number of floors in Rio City Hotel	7
Another facilities in Rio City Hotel	Coffee shop, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box

Frequently asked question in Rio City Hotel

What are available facilities at Rio City Hotel?

There are top facilites at Rio City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Rio City Hotel?

The standard check-in time at Rio City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Rio City Hotel provide breakfast?

Yes, Rio City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Rio City Hotel?

Rio City Hotel is a 3.0-star hotel.

How many floors does Rio City Hotel have?

Rio City Hotel has 7 floors.

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More Reviews from Other Guests in Rio City Hotel

Overall Ratings & Reviews Rio City Hotel

Traveloka (3,308)

Other sources (1)

7.9

Pleasant

From 3,308 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.8

Meal

7.8

Location

8.2

Service and Facilites

8.0

People often mention about Rio City Hotel

All

Staff Friendliness (21)

Ambiance (21)

Bedroom (20)

Bathroom (20)

Distance to City Center (18)

Accessibility (16)

Hotel Area (15)

Wifi (14)

Check-in/out Time (13)

Room Space (12)

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Traveler Reviews Rio City Hotel

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Customer reviews

R***n

8.5

/10

Reviewed 2 week(s) ago

Great and friendly staff, nice, clean.

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A***a

Staycation

8.1

/10

Reviewed 4 week(s) ago

The AC wasn't cold, I asked to move rooms but they didn't give me any, so I ended up sweating inside.

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B***a

6.0

/10

Reviewed 4 week(s) ago

I'm sorry, but for the price of almost 400 thousand, at least it should be clean, at least the AC should be fixed, it should be swept with a mop.

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Accommodation's Reply

13 Nov 2025

Rio City Hotel Palembang Best regards, Thank you for taking the time to share your experience of staying at Rio City Hotel Palembang. We will look into this matter and improve it immediately. We apologize for any inconvenience you experienced during your stay. Thank you for your comments and suggestions, which we appreciate to improve our facilities and services. We look forward to welcoming you back to Rio City Hotel Palembang. Best regards, Rio City Hotel Palembang Management

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Y***i

Staycation

7.0

/10

Reviewed 6 week(s) ago

The air conditioner is not cold even though the temperature is the lowest, please fix the air conditioner

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Accommodation's Reply

13 Nov 2025

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Y***i

Staycation

6.7

/10

Reviewed 6 week(s) ago

I've stayed here twice, but none of the two rooms have a cold AC, so the rooms are really hot to the point where I sweat even when I sleep. It's also not soundproof because all the sounds from the surrounding rooms can be heard. Please fix this.

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Accommodation's Reply

13 Nov 2025

Rio City Hotel Palembang Best regards, Thank you for taking the time to share your experience of staying at Rio City Hotel Palembang. We will review and make improvements immediately. We apologize for the inconvenience you experienced during your stay. Thank you for your comments and suggestions, which we appreciate to improve our facilities and services. We look forward to welcoming you back to Rio City Hotel Palembang. Best regards, Rio City Hotel Palembang Management

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R***a

8.2

/10

Reviewed 7 week(s) ago

The room is not very clean, there are lots of baby cockroaches. If possible, the cleanliness could be improved.

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J***i

Business

9.4

/10

Reviewed 8 week(s) ago

Near the city center. Easy to find food. Near a BNI ATM. Near a souvenir shop. Near Indomaret.

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f***a

8.6

/10

Reviewed 9 week(s) ago

The bathroom has a lot of cockroaches, the kitchen also has small cockroaches, the restaurant has good food but not many menu options

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1 people find it helpful

Verified Traveler

8.3

/10

Reviewed 11 week(s) ago

The hotel is clean, staff is friendly, I would stay again next time, definitely.

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Wilson R.

9.7

/10

Reviewed 13 week(s) ago

Very strategic location, close to the city center, lots of food

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S***o

8.4

/10

Reviewed 15 week(s) ago

no hot water, air conditioning not cold enough

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1 people find it helpful

D***y

Business

9.7

/10

Reviewed 17 week(s) ago

The staff is friendly, the response is good from the admin, CS, parking and restaurant staff, for the deluxe twin type room it is very good, comfortable, cool, no smell, only the bathroom is a little bit stained maybe because of age, lastly, it is great. (each person has a different impression)

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P***i

8.4

/10

Reviewed 20 week(s) ago

There are cockroaches in the bathroom next to the room but it's okay, it will be cleaned again next time.

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H***j

8.2

/10

Reviewed 22 week(s) ago

A very pleasant staycation place to stay at this hotel, thank you for the friendly, good service.. hopefully it can be improved again 👍🏻

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H***j

Staycation

8.5

/10

Reviewed 30 week(s) ago

The hotel is nice, the building is unique, you just need to pay attention to the cleanliness and comfort of the room, there are not many choices of food on the menu.

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kadek p.

10.0

/10

Reviewed 30 week(s) ago

The atmosphere in the hotel is calm. Then the staff is quick to help.

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A***L

8.5

/10

Reviewed 33 week(s) ago

friendly staff, delicious food, and clean and comfortable

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2 people find it helpful

R***o

6.2

/10

Reviewed 34 week(s) ago

For room cleanliness is very bad. Termites in the room, cockroaches in the bathroom. As for the service of the hotel staff is ok.

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2 people find it helpful

A***h

Staycation

9.4

/10

Reviewed 41 week(s) ago

Comfortable and easy to access hotel

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2 people find it helpful

A***h

Staycation

9.4

/10

Reviewed 41 week(s) ago

The hotel staff is friendly so it is comfortable and the price is cheap but the hotel is not cheap

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2 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.