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Sylvia Hotel Premier
Hotels
Preferred Partner
8.4
/10
Very Good
3,356 reviews
What Guests Say About Their Stay
Room Space (67)
Bedroom (64)
Bathroom (59)
Accessibility (57)
Lidia D.
10.0
/ 10
I had the most pleasant experience staying here. I love the breakfast menu and the service as well as the friendly staff.
dian m.
9.1
/ 10
The hotel is nice, comfortable, clean, the staff are friendly. There is a welcome drink. Breakfast is varied, tasty and satisfying. So full that you don't need to eat lunch anymore. Really recommend. When will I visit Kupang again to stay at this hotel. Thanks Sylvia Hotel.
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Ifa L. u.
10.0
/ 10
Sylvia Hotel Premier in Kupang is my favorite family and hotel to stay because of the spacious and clean rooms my child is comfortable playing around here and there. The breakfast is all a full menu for adults to children so it is not confused even though it is a toddler, the swimming pool is clean and especially the workers are very friendly and kind.
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Maria G. D. S.
9.7
/ 10
Extraordinary. We are given a large room, even small print in the room details, rich in hairdryers. 24 hour pool. Very child friendly. Breakfast is very varied and delicious especially the sour sauce and milk tart which is typical of Kupang. Certainly for the city of Kupang, most often always stay here again.
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YANUARIUS P.
8.5
/ 10
Fast and friendly service, clean rooms, affordable prices, and there is a free delivery service to the airport
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In the Area
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Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sylvia Hotel Premier
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Sylvia Hotel Premier Address: Map & Location
Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118
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Discover More About Sylvia Hotel Premier
note: hotel was previously named Sylvia Hotel Premier Kupang
Location
Staying at Sylvia Hotel Premier is a good choice when you are visiting Raja City.
About Sylvia Hotel Premier
Not only located within easy reach of various places of interests for your adventure, but staying at Sylvia Hotel Premier will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Sylvia Hotel Premier is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sylvia Hotel Premier.
Sylvia Hotel Premier is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sylvia Hotel Premier provides a pleasant accommodation for your stay.
From business event to corporate gathering, Sylvia Hotel Premier provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sylvia Hotel Premier, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Sylvia Hotel Premier is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sylvia Hotel Premier is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sylvia Hotel Premier.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sylvia Hotel Premier exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sylvia Hotel Premier is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sylvia Hotel Premier is the right place to stay.
All facilities in Sylvia Hotel Premier
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
- Terrace
Nearby Facilities
- ATM/Banking
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Cafe
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Outdoor pool
- Spa
Accessibilty
- Accessible path of travel
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sylvia Hotel Premier
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sylvia Hotel Premier | 110 |
Number of floors in Sylvia Hotel Premier | 5 |
Another facilities in Sylvia Hotel Premier | Coffee shop, Room service, Safety deposit box, WiFi in public area, Bellhop |
Frequently asked question in Sylvia Hotel Premier
What are available facilities at Sylvia Hotel Premier?
There are top facilites at Sylvia Hotel Premier such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Sylvia Hotel Premier?
Check-in time at Sylvia Hotel Premier is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sylvia Hotel Premier provide breakfast?
Yes, Sylvia Hotel Premier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sylvia Hotel Premier?
Sylvia Hotel Premier is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sylvia Hotel Premier have?
Sylvia Hotel Premier has 5 floors.
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More Reviews from Other Guests in Sylvia Hotel Premier
Overall Ratings & Reviews Sylvia Hotel Premier
Traveloka (3,334)
Other sources (22)
8.4
Very Good
From 3,334 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Sylvia Hotel Premier
All
Bathroom (34)
Bedroom (33)
Room Space (32)
Staff Friendliness (30)
Accessibility (29)
Hotel Area (29)
Distance to City Center (26)
Check-in/out Time (26)
Ambiance (25)
Variety (25)
Sort by
Most Recent
Format
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Traveler Reviews Sylvia Hotel Premier
Number of reviews per page
20
40
Customer reviews
jesuina M. h. p.
Leisure
10.0
/10
Reviewed 3 day(s) ago
Very good, I like the view and the surroundings, it's busy, you can go everywhere very close, basically the best🤗
See original
+3
Find this review helpful?
Verified Traveler
Business
10.0
/10
Reviewed 4 day(s) ago
The atmosphere is comfortable, clean, and getting anywhere is easy because the hotel is in the city.
See original
Find this review helpful?
Verified Traveler
Transit
8.2
/10
Reviewed 2 week(s) ago
Good value for money, big rooms and nice pool. Will come back soon.
Find this review helpful?
RF
Redy F.
Business
8.8
/10
Reviewed 2 week(s) ago
An all-rounder hotel in downtown Kupang, perfect for both business and leisure. Close to shopping centers, culinary delights, and even the center of government.
See original
Find this review helpful?
L***i
8.5
/10
Reviewed 3 week(s) ago
This is the umpteenth time I've stayed here when I'm on duty in Kupang, it's great
See original
Find this review helpful?
B***y
Business
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, but when I checked in yesterday, the room took too long to be available, so I had to wait a bit longer.
See original
Find this review helpful?
Hongdy S.
Transit
9.4
/10
Reviewed 6 week(s) ago
What I don't like about the dim lighting in the room at night is that it really makes it difficult for activities, in the morning, afternoon and evening the lighting comes from opening the window curtains.
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Find this review helpful?
S***L
5.0
/10
Reviewed 8 week(s) ago
Very rigid management. Requests for extra bets or even a change of bed are impossible.
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NJ
NIKSEN J. P.
10.0
/10
Reviewed 8 week(s) ago
One of the best hotels and I have stayed there since 2006 until now.... Silvya is the best....
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Shintya S.
Transit
8.8
/10
Reviewed 8 week(s) ago
Still comfortable with big room and bed
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K***I
9.4
/10
Reviewed 8 week(s) ago
The hotel is very comfortable... It's also clean... The food is delicious, and the pool area is fun for the kids. Next time, I'll stay here again.
See original
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you and your family are comfortable and satisfied with our facilities and services. Once again, thank you for your compliments. We will continue to strive to provide the best service for our visiting guests. We hope to welcome you and your family on your next visit with an even more memorable experience. Best regards. Management.
See original
y***e
Business
10.0
/10
Reviewed 8 week(s) ago
Strategically located hotel, spacious rooms, pocket-friendly prices with adequate facilities
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
See original
a***s
Leisure
9.7
/10
Reviewed 8 week(s) ago
Comfortable atmosphere and safe swimming pool for children
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
See original
E***a
Leisure
9.4
/10
Reviewed 9 week(s) ago
Very good but the only downside is that the wifi is not very good
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a review about our hotel. We are very happy to know that you are satisfied and comfortable with our hotel services and facilities. Regarding the frequent internet disconnection issues during your stay, we apologize for the inconvenience and we have conveyed this issue to the relevant department to further pay attention to the quality of the internet in our hotel. We very much hope to welcome you back on your next visit for an even better stay experience. Best regards. Management.
See original
G***G
Business
9.4
/10
Reviewed 10 week(s) ago
The staff was friendly, the room was big and also the bed. And plus they have a smoking room option, so I could smoke inside the room. Also, they've got the basement parking too. So overall, the experience is good.
Find this review helpful?
A***t
10.0
/10
Reviewed 11 week(s) ago
Strategic location, good atmosphere
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you felt comfortable and satisfied with our service. Your praise and appreciation will serve as encouragement and motivation to continue improving the quality of our service to guests who come to our hotel. We hope to welcome you on your next visit with an even more pleasant experience. Best regards. Management.
See original
R***a
10.0
/10
Reviewed 11 week(s) ago
My first choice to stay when I have a work trip to Kupang.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear our Valued Guest,
Warmest greetings from Sylvia Premier Hotel Kupang.
Thank you for choosing Sylvia Hotel Premier Kupang and taking the time to review us.
We are happy to know that you had a pleasant experience during your stay with us.
We are looking forward to serve you again on your next visit.
Kind Regards
Management
Y***y
8.8
/10
Reviewed 11 week(s) ago
strategic place, food are great! only need more varieties of fruits for breakfast.
Find this review helpful?
A***a
10.0
/10
Reviewed 11 week(s) ago
Staff was very friendly, and room clean
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear our Valued Guest,
Warmest greetings from Sylvia Premier Hotel Kupang.
Thank you for choosing Sylvia Hotel Premier Kupang and taking the time to review us.
We are happy to know that you had a pleasant experience during your stay with us.
We are looking forward to serve you again on your next visit.
Kind Regards
Management
R***i
8.8
/10
Reviewed 16 week(s) ago
Very satisfied, close location, friendly service, comfortable rooms, delicious food.
See original
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Guest. Warm greetings from Sylvia Premier Kupang. Thank you for taking the time to review your stay at our hotel. We are delighted to know that you were comfortable and satisfied with our facilities and services. Thank you again for your feedback, and we look forward to welcoming you back for an even more enjoyable stay. Best regards, Management.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sylvia Hotel Premier
Traveloka (3,334)
Other sources (22)
8.4
Very Good
From 3,334 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Sylvia Hotel Premier
All
Bathroom (34)
Bedroom (33)
Room Space (32)
Staff Friendliness (30)
Accessibility (29)
Hotel Area (29)
Distance to City Center (26)
Check-in/out Time (26)
Ambiance (25)
Variety (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sylvia Hotel Premier
Number of reviews per page
20
40
Customer reviews
jesuina M. h. p.
Leisure
10.0
/10
Reviewed 3 day(s) ago
Very good, I like the view and the surroundings, it's busy, you can go everywhere very close, basically the best🤗
See original
+3
Find this review helpful?
Verified Traveler
Business
10.0
/10
Reviewed 4 day(s) ago
The atmosphere is comfortable, clean, and getting anywhere is easy because the hotel is in the city.
See original
Find this review helpful?
Verified Traveler
Transit
8.2
/10
Reviewed 2 week(s) ago
Good value for money, big rooms and nice pool. Will come back soon.
Find this review helpful?
RF
Redy F.
Business
8.8
/10
Reviewed 2 week(s) ago
An all-rounder hotel in downtown Kupang, perfect for both business and leisure. Close to shopping centers, culinary delights, and even the center of government.
See original
Find this review helpful?
L***i
8.5
/10
Reviewed 3 week(s) ago
This is the umpteenth time I've stayed here when I'm on duty in Kupang, it's great
See original
Find this review helpful?
B***y
Business
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, but when I checked in yesterday, the room took too long to be available, so I had to wait a bit longer.
See original
Find this review helpful?
Hongdy S.
Transit
9.4
/10
Reviewed 6 week(s) ago
What I don't like about the dim lighting in the room at night is that it really makes it difficult for activities, in the morning, afternoon and evening the lighting comes from opening the window curtains.
See original
Find this review helpful?
S***L
5.0
/10
Reviewed 8 week(s) ago
Very rigid management. Requests for extra bets or even a change of bed are impossible.
See original
Find this review helpful?
NJ
NIKSEN J. P.
10.0
/10
Reviewed 8 week(s) ago
One of the best hotels and I have stayed there since 2006 until now.... Silvya is the best....
See original
Find this review helpful?
Shintya S.
Transit
8.8
/10
Reviewed 8 week(s) ago
Still comfortable with big room and bed
See original
Find this review helpful?
K***I
9.4
/10
Reviewed 8 week(s) ago
The hotel is very comfortable... It's also clean... The food is delicious, and the pool area is fun for the kids. Next time, I'll stay here again.
See original
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you and your family are comfortable and satisfied with our facilities and services. Once again, thank you for your compliments. We will continue to strive to provide the best service for our visiting guests. We hope to welcome you and your family on your next visit with an even more memorable experience. Best regards. Management.
See original
y***e
Business
10.0
/10
Reviewed 8 week(s) ago
Strategically located hotel, spacious rooms, pocket-friendly prices with adequate facilities
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
See original
a***s
Leisure
9.7
/10
Reviewed 8 week(s) ago
Comfortable atmosphere and safe swimming pool for children
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the services and facilities we provide meet your expectations, making you feel comfortable staying at our hotel. We will continue to strive to provide a memorable experience to our guests. And once again, thank you for your compliments. We look forward to welcoming you on your next visit with an even more pleasant experience. Best regards. Management.
See original
E***a
Leisure
9.4
/10
Reviewed 9 week(s) ago
Very good but the only downside is that the wifi is not very good
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a review about our hotel. We are very happy to know that you are satisfied and comfortable with our hotel services and facilities. Regarding the frequent internet disconnection issues during your stay, we apologize for the inconvenience and we have conveyed this issue to the relevant department to further pay attention to the quality of the internet in our hotel. We very much hope to welcome you back on your next visit for an even better stay experience. Best regards. Management.
See original
G***G
Business
9.4
/10
Reviewed 10 week(s) ago
The staff was friendly, the room was big and also the bed. And plus they have a smoking room option, so I could smoke inside the room. Also, they've got the basement parking too. So overall, the experience is good.
Find this review helpful?
A***t
10.0
/10
Reviewed 11 week(s) ago
Strategic location, good atmosphere
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest. Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you felt comfortable and satisfied with our service. Your praise and appreciation will serve as encouragement and motivation to continue improving the quality of our service to guests who come to our hotel. We hope to welcome you on your next visit with an even more pleasant experience. Best regards. Management.
See original
R***a
10.0
/10
Reviewed 11 week(s) ago
My first choice to stay when I have a work trip to Kupang.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear our Valued Guest,
Warmest greetings from Sylvia Premier Hotel Kupang.
Thank you for choosing Sylvia Hotel Premier Kupang and taking the time to review us.
We are happy to know that you had a pleasant experience during your stay with us.
We are looking forward to serve you again on your next visit.
Kind Regards
Management
Y***y
8.8
/10
Reviewed 11 week(s) ago
strategic place, food are great! only need more varieties of fruits for breakfast.
Find this review helpful?
A***a
10.0
/10
Reviewed 11 week(s) ago
Staff was very friendly, and room clean
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear our Valued Guest,
Warmest greetings from Sylvia Premier Hotel Kupang.
Thank you for choosing Sylvia Hotel Premier Kupang and taking the time to review us.
We are happy to know that you had a pleasant experience during your stay with us.
We are looking forward to serve you again on your next visit.
Kind Regards
Management
R***i
8.8
/10
Reviewed 16 week(s) ago
Very satisfied, close location, friendly service, comfortable rooms, delicious food.
See original
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Guest. Warm greetings from Sylvia Premier Kupang. Thank you for taking the time to review your stay at our hotel. We are delighted to know that you were comfortable and satisfied with our facilities and services. Thank you again for your feedback, and we look forward to welcoming you back for an even more enjoyable stay. Best regards, Management.
See original
Number of reviews per page
20
40