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Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Hotels
Preferred Partner
8.4
/10
Very Good
261 reviews
What Guests Say About Their Stay
R***R
10.0
/ 10
This is my second time staying at Hotel Tuwuh; it's like a second home when I visit Malang. Excellent service, friendliness, and cleanliness. Recommended.
See original
Prima K.
10.0
/ 10
I'm blown away by the hotel's exceptional service and commitment to accessibility! The staff ensures my stay was comfortable and enjoyable, despite my husband's disability. From the moment I arrived, I felt seen and supported. The hotel's dedication to inclusivity is truly inspiring.
The hotel's thoughtful upgrade to a 1st-floor deluxe room made a huge difference for me. It's clear they prioritize accessibility and guest comfort. Kudos to the staff for their attention to detail.
Highly recommend for anyone looking for a welcoming and accommodating place to stay.
Agung S.
9.4
/ 10
This is a super recommended hotel for those of you who are transiting from Malang station or who want to go to Kayutangan, the location is very strategic. The bathtub and bathroom area are clean, there is a refrigerator that works well. I ordered a twin and because I was alone, I finally requested a single bed and finally it was still available and I could. Good Job Montana, I will stay there again tomorrow. Thank you
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In the Area
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Jl. Kahuripan No. 09 Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
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What's around Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Jl. Kahuripan No. 09 Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Discover More About Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Location
Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is located in area / city Klojen.
About Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
From business event to corporate gathering, Tuwuh Hotel at Kayutangan (Formerly Montana Malang) provides complete services and facilities that you and your colleagues need.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tuwuh Hotel at Kayutangan (Formerly Montana Malang).
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tuwuh Hotel at Kayutangan (Formerly Montana Malang) exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is the right place to stay.
All facilities in Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Multilingual staff
- Newspaper in lobby
General
- AC
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte breakfast
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
Accessibilty
- Accessible bathroom
- Disabled access friendly
Business Facilities
- Conference room
- Meeting facilities
Things to Do
- Garden
Connectivity
- Free WiFi
Nearby Facilities
- Shops
Accommodation Policy & General Information in Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 55,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 07:00 - 10:00.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Tuwuh Hotel at Kayutangan (Formerly Montana Malang) | 70 |
Number of floors in Tuwuh Hotel at Kayutangan (Formerly Montana Malang) | 3 |
Another facilities in Tuwuh Hotel at Kayutangan (Formerly Montana Malang) | Coffee shop, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
What are available facilities at Tuwuh Hotel at Kayutangan (Formerly Montana Malang)?
There are top facilites at Tuwuh Hotel at Kayutangan (Formerly Montana Malang) such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tuwuh Hotel at Kayutangan (Formerly Montana Malang)?
The standard check-in time at Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Tuwuh Hotel at Kayutangan (Formerly Montana Malang) provide breakfast?
Yes, Tuwuh Hotel at Kayutangan (Formerly Montana Malang) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tuwuh Hotel at Kayutangan (Formerly Montana Malang)?
Tuwuh Hotel at Kayutangan (Formerly Montana Malang) is a 3.0-star hotel.
How many floors does Tuwuh Hotel at Kayutangan (Formerly Montana Malang) have?
Tuwuh Hotel at Kayutangan (Formerly Montana Malang) has 3 floors.
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More Reviews from Other Guests in Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
8.4
Very Good
From 261 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.1
Meal
8.3
Location
9.0
Service and Facilites
8.4
People often mention about Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
All
Distance to City Center (42)
Staff Friendliness (39)
Ambiance (39)
Accessibility (37)
Bedroom (37)
Bathroom (31)
Surroundings (30)
Room Space (27)
Hotel Area (27)
Check-in/out Time (24)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Number of reviews per page
20
40
Customer reviews
A***s
Transit
9.7
/10
Reviewed 4 day(s) ago
Easy and fast when checking in and checking out
See original
Find this review helpful?
w***o
Leisure
6.7
/10
Reviewed 3 week(s) ago
Weekdays take deluxe with garden view price 375 no BF. Hotel advantages: strategic location, parking available, security ready, friendly crew, spacious room, cold AC, new towels. Disadvantages: old hotel, dirty room & bathroom floor, sheets and pillows need to be changed, shower water is not strong, hot water in the afternoon can not be in the morning, toilet flush error, bathroom door error, garden view advertisement but no view, windows are dead closed, floor is rattling, slow wifi, blurry TV.
Read More
See original
Find this review helpful?
M***l
5.9
/10
Reviewed 4 week(s) ago
We booked 3 rooms, 1 room I booked under my name on the same day staying Saturday 18th October, 2 rooms were booked under my husband's name a few days before, the room that my husband booked was a deluxe king with free breakfast, one of the rooms, the toilet water was not flowing, towels and mats were not yet available even though we entered the room at 15.30 even though the receptionist had kindly informed us that towels would be ready at 16.00-17.00 but until that time, we had to go downstairs to get them ourselves. Breakfast, although not very varied, was still acceptable, but please improve supervision of food/drink serving, the milk served with cereal was stale. Hopefully it can be improved, because this hotel is strategic
Read More
See original
Find this review helpful?
Yh
Yoseph h. L. R.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and the cleanliness is very well maintained.
See original
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Accommodation's Reply
15 Oct 2025
Dear Mr. Joseph, Warmest regards, Tuvuh Hotel in Kayutangan Malang Thank you for choosing Tuvuh Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we look forward to welcoming you back in the future. Best regards, Management
See original
d***a
Staycation
5.7
/10
Reviewed 6 week(s) ago
It's like staying in a hostel, the old-fashioned AC is noisy, it's not cold, and the hot water doesn't work.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently working on several improvements to enhance the quality of our products and services for all our guests. We hope that your next visit will be an even better experience. Your review will be very helpful in our future quality development. Thank you. Best regards, Management
See original
a***i
Staycation
9.1
/10
Reviewed 6 week(s) ago
Very interesting, comfortable place close to Kayu Tangan.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear valued customer, we at Malang Kayutan Antuh Hotel extend our warmest greetings to you. Thank you for choosing Tuwuh Hotel during your stay in Malang. We are very proud that you are satisfied with our products and services. Your valuable feedback will greatly contribute to improving our service quality in the future. We look forward to seeing you again in the future. Thank you. Management
See original
Dini A.
Leisure
6.3
/10
Reviewed 6 week(s) ago
Stayed on October 4, 2025, arrived at 10:30 PM and got room 317 in the old building. The path leads to a scary room, the hallway is dark, and the room is full of dust. The bathroom was dirty, the water was slow to drain, the TV didn't work, the phone didn't work, there was an old wardrobe, and the AC took a long time to cool.
The plus side is the Wi-Fi is very fast, and the location is close to the crowds.
Just a suggestion: don't sell rooms that aren't fit for use. I was really disappointed with the price of around 300 for a guesthouse that costs around 100. 😅
But I did see a room in the new building. The TV, bed, and refrigerator are all new. The renovated rooms are more recommended. If you want to check in, it's better to come in person and choose your room.
Read More
See original
2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ms. Dini A., Warmest regards, Tuvuh Hotel in Kayutangan, Malang Thank you for choosing Tuvuh Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently making several improvements to improve the quality of our products and services for all our guests. We hope that your next visit will be an even better and more enjoyable experience. Your review will be very helpful for our future quality improvement. Thank you. Best regards, Management
See original
Verified Traveler
Leisure
8.5
/10
Reviewed 7 week(s) ago
Hotel close to Kayutangan Heritage, a culinary center in the center of Malang city.
See original
3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang. Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback will be very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
See original
P***a
8.5
/10
Reviewed 7 week(s) ago
I really enjoyed staying at Tuwuh Hotel. The staff were all friendly, and I was greeted with a welcome drink upon entering.
However, please check the bathroom frequently because the water was stagnant and the toilet was unusable.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
See original
R***i
8.5
/10
Reviewed 7 week(s) ago
Overall, the service is good, the staff are friendly, quick to respond when there are complaints, the room is clean, the AC is cold, only hot water has to wait on the list, booked 2 rooms for 2 adults, 2 children who are already teenagers, got a deluxe king in room 114 with a spacious room and room 116 with a standard size, the location is close to Kayu Tangan Heritage and Tugu Square, can be an alternative place to stay when in Malang
Read More
See original
+3
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
See original
Z***l
8.0
/10
Reviewed 7 week(s) ago
The bed is not comfortable, it squeaks when you move and the hot water in the bathroom doesn't come out either, otherwise it's okay.
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Accommodation's Reply
15 Oct 2025
Tuwuh Hotel in Kayutangan Malang Sincerely, Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently making several improvements to enhance the quality of our products and services for all guests. We hope that your next visit will be an even better and more enjoyable experience. Your review will be very helpful in our future quality development. Thank you. Management
See original
N***i
Business
9.4
/10
Reviewed 7 week(s) ago
It's comfortable...but the hot water doesn't work anymore..
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Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently working on several improvements to enhance the quality of our products and services for all our guests. We hope that your next visit will be an even better experience. Your review will be very helpful in our future quality development. Thank you. Best regards, Management
See original
F***y
5.6
/10
Reviewed 10 week(s) ago
the water is bad... the first time it was black... the hotel is questionable
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Accommodation's Reply
11 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for any inconvenience caused during your stay. We are committed to improving all our facilities for the comfort of all our guests. We look forward to welcoming you back in the future with a much better atmosphere and atmosphere. We appreciate your feedback, which is very helpful in improving the quality of our products and services. Warm Regards. Management of Tuwuh Hotel at Kayutangan Malang
See original
Rachman A.
Leisure
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful during check-in. The room was spacious and clean. The location was great.
However, the water tap was too small.
Thank you to the supervisor/manager for their help during check-in.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Rachman A. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We are always happy to welcome you back in the future. Warm regards. Management
See original
Budi
Leisure
9.4
/10
Reviewed 11 week(s) ago
It's Herritage Place... My daughter loves it.
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Mr Budi P.W
Warmest greetings from Tuwuh Hotel at Kayutangan Malang
Thank you for choosing us as your place to stay during your stay in Malang.
We are very proud that you and your daughter enjoyed our products and services.
We look forward to your next visit.
Warm regards
Management
R***R
Staycation
10.0
/10
Reviewed 12 week(s) ago
This is my second time staying at Hotel Tuwuh; it's like a second home when I visit Malang. Excellent service, friendliness, and cleanliness. Recommended.
See original
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Guest, Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We look forward to welcoming you back in the future. Warm regards. Management
See original
R***a
6.3
/10
Reviewed 15 week(s) ago
Please improve the facilities.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for any inconvenience caused during your stay. We are committed to continuous improvement and strive to provide the best quality products and services for all our guests. Thank you for your valuable feedback. We look forward to welcoming you back in the future with an even better atmosphere. Warm regards. Management
See original
R***R
Leisure
10.0
/10
Reviewed 16 week(s) ago
Very friendly service, clean rooms, definitely recommended.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Guest, Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We look forward to welcoming you back in the future. Warm regards. Management
See original
PK
Prima K.
Leisure
10.0
/10
Reviewed 16 week(s) ago
I'm blown away by the hotel's exceptional service and commitment to accessibility! The staff ensures my stay was comfortable and enjoyable, despite my husband's disability. From the moment I arrived, I felt seen and supported. The hotel's dedication to inclusivity is truly inspiring.
The hotel's thoughtful upgrade to a 1st-floor deluxe room made a huge difference for me. It's clear they prioritize accessibility and guest comfort. Kudos to the staff for their attention to detail.
Highly recommend for anyone looking for a welcoming and accommodating place to stay.
Read More
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Prima, Warmest Greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you like our products and services. It is an honor for us to be able to provide good quality service to all our guests. We will continue to improve the quality of our products and services. And we are always happy to look forward to your next visit in the future. Warmest Regards. Management
See original
D***y
6.9
/10
Reviewed 16 week(s) ago
I came here early Saturday morning last week. Check-in was easy. It's a strategic location. It's just that the bathroom has limited hot water hours. I arrived at 1:00 a.m. and took a cold shower without hot water. I'm also not sure why the water was so low, and the TV didn't have any channels. The location is good, close to all the stations, and Kayu Tangan is close. It's good.
Read More
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We are very pleased that you have provided feedback for improvements at Tuwuh Hotel. We have been and continue to be committed to making improvements in all areas to provide the best product quality and service to all our guests. We apologize for any inconvenience caused during your stay. We are always happy to welcome you back in the future under different, better circumstances. Thank you. Warm regards. Management
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Number of reviews per page
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40
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8.4
Very Good
From 261 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.1
Meal
8.3
Location
9.0
Service and Facilites
8.4
People often mention about Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
All
Distance to City Center (42)
Staff Friendliness (39)
Ambiance (39)
Accessibility (37)
Bedroom (37)
Bathroom (31)
Surroundings (30)
Room Space (27)
Hotel Area (27)
Check-in/out Time (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Tuwuh Hotel at Kayutangan (Formerly Montana Malang)
Number of reviews per page
20
40
Customer reviews
A***s
Transit
9.7
/10
Reviewed 4 day(s) ago
Easy and fast when checking in and checking out
See original
Find this review helpful?
w***o
Leisure
6.7
/10
Reviewed 3 week(s) ago
Weekdays take deluxe with garden view price 375 no BF. Hotel advantages: strategic location, parking available, security ready, friendly crew, spacious room, cold AC, new towels. Disadvantages: old hotel, dirty room & bathroom floor, sheets and pillows need to be changed, shower water is not strong, hot water in the afternoon can not be in the morning, toilet flush error, bathroom door error, garden view advertisement but no view, windows are dead closed, floor is rattling, slow wifi, blurry TV.
Read More
See original
Find this review helpful?
M***l
5.9
/10
Reviewed 4 week(s) ago
We booked 3 rooms, 1 room I booked under my name on the same day staying Saturday 18th October, 2 rooms were booked under my husband's name a few days before, the room that my husband booked was a deluxe king with free breakfast, one of the rooms, the toilet water was not flowing, towels and mats were not yet available even though we entered the room at 15.30 even though the receptionist had kindly informed us that towels would be ready at 16.00-17.00 but until that time, we had to go downstairs to get them ourselves. Breakfast, although not very varied, was still acceptable, but please improve supervision of food/drink serving, the milk served with cereal was stale. Hopefully it can be improved, because this hotel is strategic
Read More
See original
Find this review helpful?
Yh
Yoseph h. L. R.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and the cleanliness is very well maintained.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Mr. Joseph, Warmest regards, Tuvuh Hotel in Kayutangan Malang Thank you for choosing Tuvuh Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we look forward to welcoming you back in the future. Best regards, Management
See original
d***a
Staycation
5.7
/10
Reviewed 6 week(s) ago
It's like staying in a hostel, the old-fashioned AC is noisy, it's not cold, and the hot water doesn't work.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently working on several improvements to enhance the quality of our products and services for all our guests. We hope that your next visit will be an even better experience. Your review will be very helpful in our future quality development. Thank you. Best regards, Management
See original
a***i
Staycation
9.1
/10
Reviewed 6 week(s) ago
Very interesting, comfortable place close to Kayu Tangan.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear valued customer, we at Malang Kayutan Antuh Hotel extend our warmest greetings to you. Thank you for choosing Tuwuh Hotel during your stay in Malang. We are very proud that you are satisfied with our products and services. Your valuable feedback will greatly contribute to improving our service quality in the future. We look forward to seeing you again in the future. Thank you. Management
See original
Dini A.
Leisure
6.3
/10
Reviewed 6 week(s) ago
Stayed on October 4, 2025, arrived at 10:30 PM and got room 317 in the old building. The path leads to a scary room, the hallway is dark, and the room is full of dust. The bathroom was dirty, the water was slow to drain, the TV didn't work, the phone didn't work, there was an old wardrobe, and the AC took a long time to cool.
The plus side is the Wi-Fi is very fast, and the location is close to the crowds.
Just a suggestion: don't sell rooms that aren't fit for use. I was really disappointed with the price of around 300 for a guesthouse that costs around 100. 😅
But I did see a room in the new building. The TV, bed, and refrigerator are all new. The renovated rooms are more recommended. If you want to check in, it's better to come in person and choose your room.
Read More
See original
2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ms. Dini A., Warmest regards, Tuvuh Hotel in Kayutangan, Malang Thank you for choosing Tuvuh Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently making several improvements to improve the quality of our products and services for all our guests. We hope that your next visit will be an even better and more enjoyable experience. Your review will be very helpful for our future quality improvement. Thank you. Best regards, Management
See original
Verified Traveler
Leisure
8.5
/10
Reviewed 7 week(s) ago
Hotel close to Kayutangan Heritage, a culinary center in the center of Malang city.
See original
3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang. Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback will be very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
See original
P***a
8.5
/10
Reviewed 7 week(s) ago
I really enjoyed staying at Tuwuh Hotel. The staff were all friendly, and I was greeted with a welcome drink upon entering.
However, please check the bathroom frequently because the water was stagnant and the toilet was unusable.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
See original
R***i
8.5
/10
Reviewed 7 week(s) ago
Overall, the service is good, the staff are friendly, quick to respond when there are complaints, the room is clean, the AC is cold, only hot water has to wait on the list, booked 2 rooms for 2 adults, 2 children who are already teenagers, got a deluxe king in room 114 with a spacious room and room 116 with a standard size, the location is close to Kayu Tangan Heritage and Tugu Square, can be an alternative place to stay when in Malang
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+3
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We are very proud that you were satisfied with our products and services. Your feedback is very valuable for our future quality improvement and we sincerely hope to welcome you back in the future. Best regards, Management
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Z***l
8.0
/10
Reviewed 7 week(s) ago
The bed is not comfortable, it squeaks when you move and the hot water in the bathroom doesn't come out either, otherwise it's okay.
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Accommodation's Reply
15 Oct 2025
Tuwuh Hotel in Kayutangan Malang Sincerely, Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently making several improvements to enhance the quality of our products and services for all guests. We hope that your next visit will be an even better and more enjoyable experience. Your review will be very helpful in our future quality development. Thank you. Management
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N***i
Business
9.4
/10
Reviewed 7 week(s) ago
It's comfortable...but the hot water doesn't work anymore..
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Tuvu Hotel in Kayutangan Malang Thank you for choosing Tuvu Hotel as your accommodation during your stay in Malang. We apologize for the inconvenience caused. We are currently working on several improvements to enhance the quality of our products and services for all our guests. We hope that your next visit will be an even better experience. Your review will be very helpful in our future quality development. Thank you. Best regards, Management
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F***y
5.6
/10
Reviewed 10 week(s) ago
the water is bad... the first time it was black... the hotel is questionable
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Accommodation's Reply
11 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for any inconvenience caused during your stay. We are committed to improving all our facilities for the comfort of all our guests. We look forward to welcoming you back in the future with a much better atmosphere and atmosphere. We appreciate your feedback, which is very helpful in improving the quality of our products and services. Warm Regards. Management of Tuwuh Hotel at Kayutangan Malang
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Rachman A.
Leisure
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful during check-in. The room was spacious and clean. The location was great.
However, the water tap was too small.
Thank you to the supervisor/manager for their help during check-in.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Rachman A. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We are always happy to welcome you back in the future. Warm regards. Management
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Budi
Leisure
9.4
/10
Reviewed 11 week(s) ago
It's Herritage Place... My daughter loves it.
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Accommodation's Reply
11 Sep 2025
Dear Mr Budi P.W
Warmest greetings from Tuwuh Hotel at Kayutangan Malang
Thank you for choosing us as your place to stay during your stay in Malang.
We are very proud that you and your daughter enjoyed our products and services.
We look forward to your next visit.
Warm regards
Management
R***R
Staycation
10.0
/10
Reviewed 12 week(s) ago
This is my second time staying at Hotel Tuwuh; it's like a second home when I visit Malang. Excellent service, friendliness, and cleanliness. Recommended.
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Accommodation's Reply
11 Sep 2025
Dear Guest, Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We look forward to welcoming you back in the future. Warm regards. Management
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R***a
6.3
/10
Reviewed 15 week(s) ago
Please improve the facilities.
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Accommodation's Reply
11 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We apologize for any inconvenience caused during your stay. We are committed to continuous improvement and strive to provide the best quality products and services for all our guests. Thank you for your valuable feedback. We look forward to welcoming you back in the future with an even better atmosphere. Warm regards. Management
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R***R
Leisure
10.0
/10
Reviewed 16 week(s) ago
Very friendly service, clean rooms, definitely recommended.
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Accommodation's Reply
11 Sep 2025
Dear Guest, Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you enjoyed our products and services. We look forward to welcoming you back in the future. Warm regards. Management
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PK
Prima K.
Leisure
10.0
/10
Reviewed 16 week(s) ago
I'm blown away by the hotel's exceptional service and commitment to accessibility! The staff ensures my stay was comfortable and enjoyable, despite my husband's disability. From the moment I arrived, I felt seen and supported. The hotel's dedication to inclusivity is truly inspiring.
The hotel's thoughtful upgrade to a 1st-floor deluxe room made a huge difference for me. It's clear they prioritize accessibility and guest comfort. Kudos to the staff for their attention to detail.
Highly recommend for anyone looking for a welcoming and accommodating place to stay.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Prima, Warmest Greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your place to stay during your stay in Malang. We are very proud that you like our products and services. It is an honor for us to be able to provide good quality service to all our guests. We will continue to improve the quality of our products and services. And we are always happy to look forward to your next visit in the future. Warmest Regards. Management
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D***y
6.9
/10
Reviewed 16 week(s) ago
I came here early Saturday morning last week. Check-in was easy. It's a strategic location. It's just that the bathroom has limited hot water hours. I arrived at 1:00 a.m. and took a cold shower without hot water. I'm also not sure why the water was so low, and the TV didn't have any channels. The location is good, close to all the stations, and Kayu Tangan is close. It's good.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Guest. Warm greetings from Tuwuh Hotel at Kayutangan Malang. Thank you for choosing Tuwuh Hotel as your accommodation during your stay in Malang. We are very pleased that you have provided feedback for improvements at Tuwuh Hotel. We have been and continue to be committed to making improvements in all areas to provide the best product quality and service to all our guests. We apologize for any inconvenience caused during your stay. We are always happy to welcome you back in the future under different, better circumstances. Thank you. Warm regards. Management
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