Excelsior Palace Hotel

Hotels
8.6
/10
Very Good
292 reviews

What Guests Say About Their Stay

Jerry Wooten

10.0
/ 10
Everything about the place is excellent. Beautiful hotel with gorgeous views. Highly recommend.

Janice

10.0
/ 10
It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.

richard

10.0
/ 10
The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
In the Area
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Via Toselli 8, Province of Messina, Sicily, Italy, 98039

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Excelsior Palace Hotel is a hotel is located at Province of Messina. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Excelsior Palace Hotel Address: Map & Location

Via Toselli 8, Province of Messina, Sicily, Italy, 98039
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Discover More About Excelsior Palace Hotel

General


Near Villa Comunale Garden

Location


With a stay at Excelsior Palace Hotel, you'll be centrally located in Taormina, steps from Palazzo dei Duchi di Santo Stefano and Porta di Catania. This family-friendly hotel is 0.2 mi (0.3 km) from Piazza del Duomo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Corso Umberto - 0.1 km / 0.1 mi
Church of Sant'Antonio Abate - 0.1 km / 0.1 mi
Palazzo dei Duchi di Santo Stefano - 0.1 km / 0.1 mi
Porta di Catania - 0.1 km / 0.1 mi
Piazza del Duomo - 0.2 km / 0.1 mi
Baroque Fountain - 0.2 km / 0.1 mi
Fondazione Mazzullo - 0.2 km / 0.1 mi
Cathedral of Taormina - 0.2 km / 0.1 mi
Palazzo Ciampoli - 0.3 km / 0.2 mi
Church of San Domenico - 0.4 km / 0.2 mi
Badia Vecchia - 0.4 km / 0.2 mi
Torre dell'Orologio - 0.5 km / 0.3 mi
Church of San Giuseppe - 0.5 km / 0.3 mi
Piazza IX April - 0.5 km / 0.3 mi
San Giorgio Theatre - 0.5 km / 0.3 mi

The nearest airports are:
Strait of Messina Airport (REG) - 80.7 km / 50.2 mi
Fontanarossa Airport (CTA) - 64.3 km / 40 mi

The preferred airport for Excelsior Palace Hotel is Fontanarossa Airport (CTA).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Taormina? This hotel has 151 square feet (14 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy international cuisine at Excelsior Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.

All facilities in Excelsior Palace Hotel

Bar, Cafe and Lounge Excelsior Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Excelsior Palace Hotel
Swimming Pool
Entertainment Facility Excelsior Palace Hotel
Entertainment Facility
Functional Hall Excelsior Palace Hotel
Functional Hall
Common Space Excelsior Palace Hotel
Common Space

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Airport transfer
  • Theme park shuttle
  • Beach shuttle
  • Valet parking

Things to Do

  • Outdoor pool
  • TV lounge
  • Garden
  • Beach cabanas
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Business center

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Banquet
  • Terrace

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Excelsior Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Allowed With Maximum Weight

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Beach nearby, Cashless transactions are available, Contactless check-in is available
  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Excelsior Palace Hotel
79
Number of floors in Excelsior Palace Hotel
4
Another facilities in Excelsior Palace Hotel
Laundry service, Welcoming drinks, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Excelsior Palace Hotel

What are available facilities at Excelsior Palace Hotel?
There are top facilites at Excelsior Palace Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Excelsior Palace Hotel?
Check-in time at Excelsior Palace Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Excelsior Palace Hotel provide breakfast?
Yes, Excelsior Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Excelsior Palace Hotel?
Excelsior Palace Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Excelsior Palace Hotel have?
Excelsior Palace Hotel has 4 floors.
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More Reviews from Other Guests in Excelsior Palace Hotel

8.6
Very Good
From 292 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Excelsior Palace Hotel

Number of reviews per page
20
40
Top reviews
Jerry Wooten
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything about the place is excellent. Beautiful hotel with gorgeous views. Highly recommend.
Jeffrey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What used to be a grand hotel in Taormina is now a rather dated and worn out hotel showing its age. It needs a makeover! That said, there are great views of Mt Etna and the sea and the hotel is centrally located near the Greek theater and the public park, many shops and great walking and streets to explore nearby. Breakfast was rather lackluster but good pasties. Nothing spectacular at the hotel. Rather tired and old.
Read More
Paula
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very helpful staff, spacious clean rooms and great location with fantastic views
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Reception staff were friendly, restaurant staff cold but attentive. Breakfast buffet was very nice. There was construction throughout our stay on the floor below us. Loud hammering and sawing starting at 9:00am which continued until 3:00pm. Hot water was not available in the late evening, which made for an unpleasant shower two nights of our stay.
Read More
Janice
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Menu was fresh. Basic options
richard
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel
Read More
Terrence
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Place is magnificent location and the rooms were spacious and nice.
John C
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful property the grounds are like a park with top not service
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Ket
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!
Read More
Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.
Read More
Katina
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.
Read More
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Excelsior Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 292 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Excelsior Palace Hotel

Number of reviews per page
20
40
Top reviews
Jerry Wooten
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything about the place is excellent. Beautiful hotel with gorgeous views. Highly recommend.
Jeffrey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What used to be a grand hotel in Taormina is now a rather dated and worn out hotel showing its age. It needs a makeover! That said, there are great views of Mt Etna and the sea and the hotel is centrally located near the Greek theater and the public park, many shops and great walking and streets to explore nearby. Breakfast was rather lackluster but good pasties. Nothing spectacular at the hotel. Rather tired and old.
Read More
Paula
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very helpful staff, spacious clean rooms and great location with fantastic views
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Reception staff were friendly, restaurant staff cold but attentive. Breakfast buffet was very nice. There was construction throughout our stay on the floor below us. Loud hammering and sawing starting at 9:00am which continued until 3:00pm. Hot water was not available in the late evening, which made for an unpleasant shower two nights of our stay.
Read More
Janice
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Menu was fresh. Basic options
richard
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel
Read More
Terrence
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Place is magnificent location and the rooms were spacious and nice.
John C
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful property the grounds are like a park with top not service
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Ket
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!
Read More
Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.
Read More
Katina
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.
Read More
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.
Read More
Number of reviews per page
20
40