Hotel Ariston

10/10

Dirty room, bugs everywhere, hair in towels, looks *nothing* like the pictures. Total scam. Lucky we only booked one night because we wouldn't have stayed a second. Lobby is SUPER misleading and is the only nice part of the hotel. Staff was kind, but you'll often see them spraying lysol up and down the dingy, 40yr old carpets. Literally don't think a single picture posted on google by them is from this building.

The hotel was unavailable for check in at 21h despite allowing a booking at 21h. Do not recommend to anyone.

Dripping water in bathroom, improvised dryer hose

Good - Bus transport very accessible , safe location . Poor and unsatisfactory -Utilities in disrepair Bathroom has a curtain enclosure, which was not shown on the website . shower head drips water continuously and splatters on feet when using the toilet , slow drainage of shower and face sink . - when I reported it , staff comment was it’s an old hotel -no offer to change room .. room rules - no eating in the room . Poor lighting in bathroom. Double bed joined together but kept separating at night .. I expected better ..

Not clean and cold. Not provided an electrical heater. There is no kettle for hot water.

Staffs were helpful. The heater in my room didn’t work and it was freezing in my room. I didn’t get the room change but one staff gave me a blanket. The second time I said one blanket was not changed the temperature in my room. The night staff offered me a small heater and a big blanket. We would leave and get a new hotel if there were any hotel near by available. My husband was a bit sick too. It’s a nightmare for us.

DO

Staff at reception doesn't know how to welcome guests, room smelly and not clean at all

I should have read the reviews because the rooms have no A/C and it was over 90°F (over 32°C) during my stay. The A/C is controlled by the front desk so we were suffocating in our room. Felt like it was turned off around 3am because I woke up and the room was super hot again. That alone is enough to ruin the trip! Additionally, the sink was clogged. I let the front desk know as we were leaving for the day that the sink was draining very slow and they said they would take a look at it. We came back and it was the same. We ended up brushing our face and teeth in the shower because it was so bad. I would avoid this place unless there is nothing else.

Will avoid this property with family. No AC in rooms. Property condition is poor.

All the drains in the bathroom are clogged, and the room is dim.

nice friendly hotel with easy access to Laguna- just jump to bus and you are there, helpful friendly staff and good standard rooms , nice breakfast . all you need in Venice while you spend all day on Venice Laguna .

Maravilloso y acogedor,‘lo recomiendo

Photos are misleading, don’t expect that much comfort.

Hotel is slightly misleading, when you enter the lobby it seems to give that "expensive" feeling but entering the room it seems very opposite. We had found our door already openeded, there was an odd smell from the bathroom, our light had a humming noise after being turned on for five minutes or so, similar to being in a ER room and hearing equipment on. There was a hole in our room, looked like someone had yanked the phone socket off the wall. Price to room seemed okay though I wouldn't say it gives you a "nice feeling". (It seemed everywhere near this Hotel or around Venice hotels were very poor quality and this one was decent enough which I'd still agree with).

This is the worst stay I ever booked on hotels.com. I dont even know where to start with this review. No vegan/vegitarian option in the buffet. Despite asking not to disturb, room service still showed up. Elevator is for name sake and cannot fit single person with luggage. Sleeping with blinds, shutters and drapes still feels like sleeping on the street in this hotel. Bed and other furniture passed its usable age long back but it is still not replaced. Tap in the bathroom kept leaking whole night long adding to noise. Although I am used to Chicago cold, but thanks to the pathetic heater in this hotel I was cold whole night.

Rooms smell really bad, they let people smoke in rooms.

This property had no heating the temperature was down to 14 when I asked they said they don’t turn the heating on till end of October and it’s only half away. They’re coffee machine was broken so I asked for a kettle but they want deposit that should have been free to all clients as they have been unable to buy coffee the room photographed on Expedia site does not matches with this hotel we had 2 rooms booked was damp bed bugs leaking shower the extractor fan broken I have got flue virus after staying there after confronting they said The hotel room photo they have on Expedia is for a different hotel they own

The service was poor, the toom was mediocre Not worth the money, the property needs a lot if work ,our shower was dripping all night ask the front desk and they said just put a towel so you dont here the noise did that so short a towel asked gor amother and they tried yo charge me for it, also rooms are nit cleaned everyday If you there gor less than 3 nights terrible would not recommend the hotel.