Hotel Dona Palace

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9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
Location was about as good as you can get. Room was amazing! Couldnt ask for much more.

mark

10.0
/ 10
Enjoyable stay, only issue was we were charged for baby cot when we booked 2 adults and a child.

Lisa

10.0
/ 10
Magical family friendly stay. Location was unbeatable, and facilities were beautiful. Highly recommend!
In the Area
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San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

Main Facilities

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Laundry service
Luggage storage
Elevator
Garden
Library
Multilingual staff
Hotel Dona Palace is a 4-star hotels that has been welcoming guests since 2004. The accommodation went through a renovation in 2019. Hotel Dona Palace is part of Independent under Independent. There are 27 rooms spread across 5 floors.
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What's around Hotel Dona Palace

San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124
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Lobby Hotel Dona Palace
Exterior 2 Hotel Dona Palace

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General Information

Hotel Dona Palace is a 4-star hotels that has been welcoming guests since 2004. The accommodation went through a renovation in 2019. Hotel Dona Palace is part of Independent under Independent. There are 27 rooms spread across 5 floors.

Location

Located at San Marco 391 in Venice, Italy. Those looking to explore will find Eremitani Museums, Municipal Tower of Mestre, and Galleria Giorgio Franchetti alla Ca' d'Oro nearby.

Facilities & Amenities

Hotel Dona Palace has Laundry service, Luggage storage, Elevator, Garden, Library, and more.

Contact

Phone number: 39 041-5202089

All facilities in Hotel Dona Palace

Common Space Hotel Dona Palace
Common Space
Lobby Hotel Dona Palace
Lobby
Accommodation Services Hotel Dona Palace
Accommodation Services
Exterior Hotel Dona Palace
Exterior
Bedroom Hotel Dona Palace
Bedroom

SERVICE

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Concierge
  • Porter

NEARBY_AMENITIES

  • Shopping On-Site

THINGS_TO_DO

  • Garden
  • Library

COMMON

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Smoke Free Property

FOOD_AND_DRINK

  • Breakfast
  • Snack bar

CONNECTIVITY

  • Wi-Fi
    TEXT

TRAVELLING_WITH_OTHERS

  • Babysitting

FACILITIES

  • Terrace

Accommodation Policy & General Information in Hotel Dona Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in is available.

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Available rooms at Hotel Dona Palace
27
Number of floors in Hotel Dona Palace
5
Another facilities in Hotel Dona Palace
Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Hotel Dona Palace

What is normal check-in & check-out time at Hotel Dona Palace?
The standard check-in time at Hotel Dona Palace is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Dona Palace?
Hotel Dona Palace is a 4.0-star hotel.
How many floors does Hotel Dona Palace have?
Hotel Dona Palace has 5 floors.
How many rooms are available at Hotel Dona Palace?
Hotel Dona Palace has 27 rooms in total.
What do past guests say about Hotel Dona Palace?
Hotel Dona Palace is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Dona Palace

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Hotel Dona Palace

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was about as good as you can get. Room was amazing! Couldnt ask for much more.
mark
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Enjoyable stay, only issue was we were charged for baby cot when we booked 2 adults and a child.
DANIEL J
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

poor real american egg and meat choices, but everything else was just great
Joanne
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is our second time back to this hotel. I pick it because I love the location. It has water access for the taxi, but you can also come in on the train and it’s a very short walk up if you’re using the local water taxis the front desk was not as bubbly and warm as they were last year, which would make me consider not coming back. The rooms are nice and the breakfast is fair
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Lauren
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was good
Lisa
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Magical family friendly stay. Location was unbeatable, and facilities were beautiful. Highly recommend!
Miriam
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean but the bathroom door lock wasn’t working, the latch didn’t work, it won’t close. The breakfast was ok. The staff was very nice and helpful. Excellent service.
Rose
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We love the location which is only 5 minute walk to St Mark's Square and the gondolas, close to shops and restaurants. It's a beautiful elegant hotel with it's own docking. The water taxi took us to the courtyard and very convenient with our luggage. The only negative thing is that our room - Room #30 - does not have a full length mirror ( not in the bathroom and not in the room!). I had to take a selfie to see what my outfit looked like on me. Breakfast area is very elegant but they served cold mini pancakes and waffles. Overall a wonderful hotel if they can only install a full length mirror. We did tell the hotel staff about it. We contacted the hotel a month before our arrival and they took care of our water taxi reservations. Awesome and safe location.
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Ricardo
icon-
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was a great location near food and bars and main attractions. The ceilings were very low, if you're over 6' you won't want to book here. The pillows were very flat but it's a secure building and their breakfast was very good.
James
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I love the location, the courtyard for a late day drink, and the breakfast room. My room was small but adequate. Comfortable bed. Great shower.
Darby
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Location and staff were excellent!
Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great hotel Lovely staff and good central location Would stay here again
Harlyn
icon-with Partner
with Partner
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Charming great location minutes from St Marks tons of shops known also for leather goods and beautiful murano glass. Many restaurants. Nice bar on second floor. The outlets to charge your devives. Some behind furniture. Our room had a beaurifulbath room. Very pleasant efficient staff. Evices
Thomas
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent accommodations. Very close to everything in Venice. Staff incredible.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Helpful staff Clean, large room Convenient location. Only down side was the outdoor lights over the canal
Rick
icon-
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The location of the hotel is great! Less than a block to St. Mark's Square and Cathedral. There are plenty of dining options nearby. However, I lost my room key and they were besides themselves because the room number is engraved into the room key card. I have NEVER stayed at a hotel that has the number in the key card. It is a ridiculous practice!
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Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
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Natasha A
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Highly recommend The Donà Palace. An intamit
Thomas
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Angie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Amazing property, right on canal! Clean and beautiful
Number of reviews per page
20
40

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Exterior 4 Hotel Dona Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.