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Hotel Dona Palace

Name: Hotel Dona Palace
Address: San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124, San Marco 391, Veneto, 30124, Italy
Rating: 9

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9.0

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Kevin

10.0

/ 10

Location was about as good as you can get. Room was amazing! Couldnt ask for much more.

mark

10.0

/ 10

Enjoyable stay, only issue was we were charged for baby cot when we booked 2 adults and a child.

Lisa

10.0

/ 10

Magical family friendly stay. Location was unbeatable, and facilities were beautiful. Highly recommend!

In the Area

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San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

Main Facilities

Laundry service

Luggage storage

Elevator

Garden

Library

Multilingual staff

Hotel Dona Palace is a 4-star hotels that has been welcoming guests since 2004. The accommodation went through a renovation in 2019. Hotel Dona Palace is part of Independent under Independent. There are 27 rooms spread across 5 floors.

What's around Hotel Dona Palace

San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

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General Information

Location

Located at San Marco 391 in Venice, Italy. Those looking to explore will find Church of Santa Maria dei Servi, Padua, Lodge of Council or of Gran Guardia, and Fortuny Palace nearby. Closest airport is Venice Marco Polo Airport (VCE), 7.847 km away from the accommodation.

Facilities & Amenities

Hotel Dona Palace has Laundry service, Luggage storage, Elevator, Garden, Library, and more.

Contact

Phone number: 39 041-5202089

All facilities in Hotel Dona Palace

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Luggage storage
Concierge
Porter

Nearby Facilities

Shopping On-Site

Activity & Leisure

Garden
Library

Public Facilities

Coffee/Tea in common areas
Elevator
Safety deposit box
Smoke Free Property

Meals & Dining

Breakfast
Snack bar

Connectivity

Wi-Fi
TEXT

Travelling with Companions

Babysitting

Accommodation Facilities

Terrace

Accommodation Policy & General Information in Hotel Dona Palace

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Contactless check-in is available.

Mandatory Fee

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:00
Available rooms at Hotel Dona Palace	27
Number of floors in Hotel Dona Palace	5
Another facilities in Hotel Dona Palace	Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Hotel Dona Palace

What is normal check-in & check-out time at Hotel Dona Palace?

The standard check-in time at Hotel Dona Palace is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Dona Palace

Hotel Dona Palace has a 4.0-star rating.

How many floors does Hotel Dona Palace have?

Hotel Dona Palace has 5.

How many rooms are available at Hotel Dona Palace

Hotel Dona Palace has 27.

What do past guests say about Hotel Dona Palace?

Hotel Dona Palace is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Dona Palace

Overall Ratings & Reviews Hotel Dona Palace

Other sources (1,000)

9.0

Exceptional

From 1,000 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Hotel Dona Palace

Number of reviews per page

Top reviews

Sarah

with Partner

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Bin wasn’t emptied. Coffee not refilled. Breakfast was OK but not wonderful. Reception pleasant and helpful. In general, quite OK but nothing special.

Kevin

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Location was about as good as you can get. Room was amazing! Couldnt ask for much more.

mark

Friends and family Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Enjoyable stay, only issue was we were charged for baby cot when we booked 2 adults and a child.

DANIEL J

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

poor real american egg and meat choices, but everything else was just great

Joanne

Family

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

This is our second time back to this hotel. I pick it because I love the location. It has water access for the taxi, but you can also come in on the train and it’s a very short walk up if you’re using the local water taxis the front desk was not as bubbly and warm as they were last year, which would make me consider not coming back. The rooms are nice and the breakfast is fair

Lauren

with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

It was good

Lisa

Friends and family Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Magical family friendly stay. Location was unbeatable, and facilities were beautiful. Highly recommend!

Miriam

with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The room was clean but the bathroom door lock wasn’t working, the latch didn’t work, it won’t close. The breakfast was ok. The staff was very nice and helpful. Excellent service.

Rose

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

We love the location which is only 5 minute walk to St Mark's Square and the gondolas, close to shops and restaurants. It's a beautiful elegant hotel with it's own docking. The water taxi took us to the courtyard and very convenient with our luggage. The only negative thing is that our room - Room #30 - does not have a full length mirror ( not in the bathroom and not in the room!). I had to take a selfie to see what my outfit looked like on me. Breakfast area is very elegant but they served cold mini pancakes and waffles. Overall a wonderful hotel if they can only install a full length mirror. We did tell the hotel staff about it. We contacted the hotel a month before our arrival and they took care of our water taxi reservations. Awesome and safe location.

Ricardo

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was a great location near food and bars and main attractions. The ceilings were very low, if you're over 6' you won't want to book here. The pillows were very flat but it's a secure building and their breakfast was very good.

James

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

I love the location, the courtyard for a late day drink, and the breakfast room. My room was small but adequate. Comfortable bed. Great shower.

Darby

Friends and family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Location and staff were excellent!

Victoria

Leisure Family

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Great hotel Lovely staff and good central location Would stay here again

Harlyn

with Partner

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Charming great location minutes from St Marks tons of shops known also for leather goods and beautiful murano glass. Many restaurants. Nice bar on second floor. The outlets to charge your devives. Some behind furniture. Our room had a beaurifulbath room. Very pleasant efficient staff. Evices

Thomas

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Excellent accommodations. Very close to everything in Venice. Staff incredible.

Mark

with Partner

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Helpful staff Clean, large room Convenient location. Only down side was the outdoor lights over the canal

Rick

8.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

The location of the hotel is great! Less than a block to St. Mark's Square and Cathedral. There are plenty of dining options nearby. However, I lost my room key and they were besides themselves because the room number is engraved into the room key card. I have NEVER stayed at a hotel that has the number in the key card. It is a ridiculous practice!

Lisa

Leisure

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.

Natasha A

Leisure

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Highly recommend The Donà Palace. An intamit

Thomas

Friends and family Family

10.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.