Hotel Marisa

The AC didn't work and I wasn't notified at check in.

Great location to train station. Clean room. Great AC. Out dated furniture. Breakfast was worth it. Staff are very friendly. Would stay again.

Receptionist tried to charge us to leave our bags in the hotel before our rooms were ready. Most of our party were put in another building. Our room had a broken air con that had a bright green light that we couldn’t turn off. The shower was tiny and it is the noisiest hotel I’ve ever been in. Avoid.

The pictures in the ad are nothing what it actually is for the buffet. The fruit is pineapple apples, oranges. The A/C did not work. No English option on the TV. Water pressure very poor.

Dirty room and air con not working. We booked one night so that we could get a restful sleep. Air con didnt work so had to keep tbe balcony door open to keep cool at night. Problem is that is it across the termini and extremely noisy throughout the night.. the room, linen, headboard all very dirty.. dont stay.. its worse then bad!

Breakfast was great. Everyone was happy and we were happy to have breakfast there!

When we got in there, there was a strange smell. It was from bathroom, so we had to open the window over night with noise outside.

The breakfast is repetitive; one must make a reservation for it given the extremely limited space and the hotel's capacity. There is only one machine for lattes, espressos, etc., which results in lines to get a drink. The rooms lack soundproofing, and you can hear every conversation and shout from inconsiderate tenants; my room had a broken shower hose.

Great location good stay for one night before heading back to airport.

Friendly staff, clean and big room. Convenient location next to Roma Termini. Highly recommended

Close to Termini Train station.. less than a 5 minute walk. Grocery store close by. Ots ot restaurants. Very touristy area. Unsafe at night. Lots of homelessness. Taxi stand close by. Ask for a room in the main hotel... there are rooms off the main hotel area not as nice and further to walk which may be a lot with your luggage.

The property was beautiful, the room was clean, and being so close to the train and bus station made travel to and from the airort and around town very easy. The staff was incredible. They were so friendly. Julio made sure to make our stay top notch. We will be back to Rome and will being staying at the hotel again.

Lovely staff

STOP** READ BEFORE BOOKING** The rooms in this listing are not the rooms at this hotel. We arrived and had to find a new hotel last minute which was a major inconvenience because they misrepresented the conditions of their rooms. The rooms look nothing like these pictures. There are multiple stairs you must go up to get to the front desk, then more stairs to the first landing, then more steps in the room so if you are traveling with someone with a disability this is not accessible. The room they gave us was old, had not been cleaned properly, smelled of sewage, and it had mold growing in the bathroom. They then assigned an “upgraded room” which was similar, an old out dated room that was not clean. There was white fluid which I can only assume was bio fluid all over the bed. We promptly returned the keys and advised them we would not be staying. They refused to refund us and also kept the Vat Tax we paid at check in even though we did not stay. Save your vacation and don’t make the mistake we did by booking this based on the info provided here.

Great stay!! Giulio at breakfast was vey helpful and made our stay extra special. Location is fantastic, very quiet, and the breakfast buffet was excellent- eggs, bacon, yogurt, breads, cheeses, pastries and delicious coffees. I would absolutely stay here again when in Rome. Beds are comfortable, pillows a little worn out, but everything clean and comfortable for a few days stay. Theres also a great neighborhood bistro about a 10 minute walk - L’Officina di Pí Bistrot - that is definitely worth a visit. The steak and cacio di Pepe was some of the best I had on this trip.

Smelly toilet & room. Bed of brick. Loud rude guests, smoking in the halls wee hours of the night. Unconcerned desk clerk. Would not stay again.

Spacious room. Super close to Rome central train station

Beautiful hotel! Great breakfast!

Staff were extremely accommodating and friendly!! They also had the room decorated very nicely for a birthday suprise.

I was placed in a building around the block, which complicated checkout out at 3am. I didn’t feel safe walking at that time with my suitcases.