Hotel Roma

clean and convenient

Beds were very uncomfortable. Property can use quite a bit of updating. The guys at the front desk were not helpful at all, even rolled their eyes and avoided eye contact when asking for any sort of assistance acted like we were a nuisance. Location of the hotel is very good, but I would not stay here again.

Really nice hotel in the perfect location. Only thing to note with being in the center of everything it was somewhat loud at night both with people on the streets and guests returning to their rooms late. This is the compromise of being in the hearth of the city. I would stay again.

The room was small but clean, and the staff was very friendly. The location is excellent!

The location of the hotel was PERFECT which is why who chose this hotel. However the cleanliness of the room was poor and worse was the shower. It had black bold all over. We honestly felt very dis usted when showering. They service the room daily but not really clean. It was just throwing the trash, taking the used towels and replacing them with new ones but cleanliness overall lacked in the room. The front desk staff did the minimum: if you asked for a taxi they would get it for us but never welcomed us back or greeted us as we approach the counter. We always had to literally get their attention when we needed something.

Fantastic stay—wish we had stayed longer! Great staff, breakfast, location.

Well located. Very convenient and walkable area

Great location in the City, everything on the doorstep. Staff helpful and everywhere kept clean. If we went back to Bologna would stay there again

Great location older property small rooms tiny bathroom decent breakfast. OK at this price point.

Second time staying. Love it!!!!

Great location and very good experience overall—- highly recommend!

Nice welcoming from the staff and the breakfast that was included was great. Location was perfect for us. Close to every thing we wanted to see.

Close to walk to most things, clean, tidy, helpful staff, breakfast was good, but no hot food, busy area, good taste of Rome! Room was quiet enough and dark enough to sleep, old school lift, but very easy to use, and a big plus was the Taxi stand right outside!

Fabulous location and the hotel has charm and parking. Attached restaurant was delicious.

The room was clean, but noisy. The toilet didn't flush well, I had to press the button for 30 times to do a flush. I like to thank the front desk staffs who helped me to check in and check out, they were all polite and friendly. The room attendants were nice too. I appreciated that very much. The terrible experience was from the restaurant. On April 18 local time. When I walked in no one greeted me nor asked if I wanted any coffee. I observed when other guests came in, the staff greeted them and asked what kind of coffee they wanted. The local tour guides taught us to do things slowly so I was trying to do that, the breakfast was ok, I ate slowly and then tried to plan for my itinerary, I believed for a total of 1.5 hours or so, when I went for my last cup of tea and back to the table, they already cleaned the table, one of the staff, an older gentleman with grey hair and black frame eye glasses suddenly yelled and lashed out at me, "You are here for two hours, two hours" then he continued saying things in Italian and walked behind me to somewhere....he was probably scolding me in Italian. His coworker and even some guests could hear it, his rude behavior was totally unacceptable, the worst that I have ever encountered, what have I done to deserve that? If you are working in service sector, there is no room for prejudice, discrimination, nor rude manner toward any customers. Of course I did not go back to that restaurant anymore!!

Enjoyed our stay and close to all shops, restaurants. Perfect for walking and strolling through the market and piazzas. Highly recommend

Lovely hotel in a great central location, less than a minutes walk from the Piazza but inside the hotel was peaceful. The staff were friendly, the rooms really spacious and the breakfast was great. Also a bonus that the Air Conditioning was fully controllable. I would highly recommend and stay there again!

Fantastic location being just 1 minute away from Piazza Maggiore, excellent breakfast buffet with a variety of options, very friendly staff.

The breakfast was fresh and good, room cleaned everyday.

Room is good size. Beds were good. Breakfast was great. Bathroom is greatZ also where its located is perfect