What do past guests say about Up Hotel?

Up Hotel is well-known for its Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Up Hotel

Name: Up Hotel
Address: Via Cesare Rosaroll, 4, Naples, Campania, Italy, 80139, Via Cesare Rosaroll, 4, Campania, 80139, Italy
Rating: 6.4

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6.4

/10

Pleasant

73 reviews

What Guests Say About Their Stay

thomas

10.0

/ 10

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.

Jarmila

10.0

/ 10

The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.

Anna

10.0

/ 10

The hotel itself is good and is excellent value for money. The staff are friendly and helpful. Unfortunately, the area is only good due to location - short walk to Garibaldi train station, so convenient for onward journey or short stay.

In the Area

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Via Cesare Rosaroll, 4, Naples, Campania, Italy, 80139

Main Facilities

Restaurant

Parking

WiFi

Elevator

Up Hotel is a hotel is located at Naples.

What's around Up Hotel

Via Cesare Rosaroll, 4, Naples, Campania, Italy, 80139

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Discover More About Up Hotel

General
In Naples (Naples City Centre)

Location
With a stay at Up Hotel, you'll be centrally located in Naples, a short 7-minute walk from Spaccanapoli and 15 minutes by foot from Naples Underground. This hotel is 1 mi (1.6 km) from Naples National Archaeological Museum and 1.7 mi (2.7 km) from Castel Nuovo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza Giuseppe Garibaldi - 0.2 km / 0.2 mi
Porta Capuana - 0.3 km / 0.2 mi
Corso Umberto I - 0.3 km / 0.2 mi
Mercato di Porta Nolana - 0.5 km / 0.3 mi
Via dei Tribunali - 0.5 km / 0.3 mi
Spaccanapoli - 0.5 km / 0.3 mi
Naples Cathedral - 0.9 km / 0.6 mi
Botanical Garden of Naples - 1 km / 0.6 mi
Via San Gregorio Armeno - 1.1 km / 0.7 mi
San Lorenzo Maggiore - 1.1 km / 0.7 mi
San Gregorio Armeno Church - 1.1 km / 0.7 mi
Naples Underground - 1.2 km / 0.8 mi
University of Naples Federico II - 1.3 km / 0.8 mi
Piazza San Domenico Maggiore - 1.4 km / 0.8 mi
San Domenico Maggiore - 1.4 km / 0.8 mi

The nearest major airport is Naples Intl. Airport (NAP) - 7.6 km / 4.7 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Dining
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Up Hotel

Common Space

Exterior

Bedroom

Others

In-room Bathroom

Kids and Pets

Babysitting with surcharge

Things to Do

Romantic proposal packages

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Terrace

Accessibilty

Disabled access friendly
Accessible path of travel

Public Facilities

Parking
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Express check-in
Luggage storage
Express check-out
Concierge

Nearby Facilities

Laundry

Accommodation Policy & General Information in Up Hotel

Important Note

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 1 year old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

From 14:30

Check-out:

Before 10:30

Fee for local cuisine breakfast: approximately EUR 6 for adults and EUR 6 for children
Nearby parking fee: EUR 25 per day(285 ft away; open 24 hours)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities	Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:30 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Up Hotel	10
Another facilities in Up Hotel	Babysitting with surcharge, Romantic proposal packages, Breakfast, Free WiFi, Banquet

Frequently asked question in Up Hotel

What are available facilities at Up Hotel?

There are top facilites at Up Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Up Hotel?

The standard check-in time at Up Hotel is starting from From 14:30 while the latest check-out time is at Before 10:30

Does Up Hotel provide breakfast?

Yes, Up Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Up Hotel?

Up Hotel is a 3.0-star hotel.

How many rooms are available at Up Hotel?

Up Hotel has 10 rooms in total.

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More Reviews from Other Guests in Up Hotel

Overall Ratings & Reviews Up Hotel

Other sources (73)

6.4

Pleasant

From 73 reviews

Cleanliness

7.2

Room Comfort

7.8

Service and Facilites

6.4

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Traveler Reviews Up Hotel

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Top reviews

Anne

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean but that is only positive. There was a kettle which is meaningless without cups, tea and coffee. Water pressure insufficient to flush toilet.Entry code for external door was inaccurate, it stated number but did not say I also needed to press key symbol first and last. I would not have got in without help from other guests. It would have been helpful to know Up shares building with 2 other hotels as this was cofusing . Electricity in my room was turned off and I needed help from another guest. Room code incorrectly stated hash button instead of key symbol.

Goran Niklas

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Effectively good stay

Adedoyin

with Children

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

I only like the layout of the bed for family. The communication before we arrived was poor. The hotel said breakfast on the same floor and later said we had to go out to a shop daily to have breakfast, which was too sugary. The shower was terrible because it was static forcing to wash hair daily. No drinking water in the hotel or fridge to put food and drinks in, plus I would have liked access to the microwave.

Munise

Leisure

2.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.

Johanna

Friends and Family Family

8.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.

Ireneusz

Leisure

6.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

City officials need to address safety, cleanliness around Napoli Centrale

thomas

10.0

/10

Reviewed 147 week(s) ago

Hotels.com verified review

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.

Pedro

Leisure

2.0

/10

Reviewed 165 week(s) ago

Expedia Group verified review

First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.

Robin

Friends and Family Family

2.0

/10

Reviewed 213 week(s) ago

Hotels.com verified review

Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.

Stephanie

Leisure with Friends

8.0

/10

Reviewed 232 week(s) ago

Expedia Group verified review

Walking distance to trains. Area around hotel is very busy.

Anthony

Friends and Family with Friends

4.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

Im not very picky but the shower did not drain it was sheets where dirty

Jarmila

10.0

/10

Reviewed 383 week(s) ago

Hotels.com verified review

The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.

Verified traveler

2.0

/10

Reviewed 392 week(s) ago

Expedia Group verified review

Hotel reception closes at 8pm which is useless if you arrive after 9:30pm. Unpleasant staff and unapologetic. Would not recommend

Anna

with Friends

10.0

/10

Reviewed 419 week(s) ago

Hotels.com verified review

Verified traveler

Family

8.0

/10

Reviewed 419 week(s) ago

Hotels.com verified review

The hotel was good with comfortable bed and was clean. Breakfast was okay. No one on the staff was particularly friendly. Internet did not work in the rooms (all rooms on the 5th Floor, BTW) -- when I told the desk, I got a "It isn't working. Well, it works down here in the lobby. Just use it here". Over the entire 4 day stay, they made no effort to fix the internet problem in the rooms. Also, this part of Naples is very dirty -- lots of garbage on the streets. Good for use as a base of operations to visit more pretty places like Sorrento, Amalfi Coast & Pompeii.

Tara-Jane

with Partner

8.0

/10

Reviewed 451 week(s) ago

Hotels.com verified review

The area is not great. The hotel name is actually Hotel Prati and was very confusing trying to find it.

Fiona

6.0

/10

Reviewed 485 week(s) ago

Expedia Group verified review

The overall rating was okay, however, it should be noted that the location is not the safest area. Unfortunately, not far from the hotel (virtually across the road) we had two incidents. In the space of a minute two attempts where made to take our belongings. I was with my husband and before we knew it the second attempt resulted in myself being grabbed and pushed to the ground. I pulled the muscles in my neck and arms, as well as, bruising the bone on my elbow and as I knocked my head on the ground I ended up with a bump on the head. People did eventually come to see if we were okay and a lovely lady called the police off the side of the road. Dusk was coming so we had to stay the night. As we did not feel safe, we did not stay for the full duration of our visit and we were able to find alternative accommodation in Sorrento.

Steven

Family

2.0

/10

Reviewed 495 week(s) ago

Hotels.com verified review

This hotel is a DIVE! The photos on line are a joke compared to reality. The facility does not look like it has been updated since the 1950s. Missing electric covers, dirty walls, bed was two twins of different sizes shoved together. I would have walked as soon as I saw the room but it was late and everything was booked because of holiday. I slept on top of the sheets because I was worried about bed bugs. The TV was a 12" monitor. This place was worse than gross. I will be asking for my money back because the photos of the room was a deliberate attempt to deceive. The neighborhood around the hotel is way scary; we locked the door and stayed in Stay way from this place.

Mette

with Partner

4.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Hotellet kan ikke anbefales! Deres web-system til indcheckning fungerer dårligt, og information herom er ikke fyldesgørende. Umulig at nå telefonisk. Al kommunikation foregår via Whatt app. Restaurant på stedet lukket, incl. terrasse. Ingen hyggesteder. Henvist til cafe, hvor morgenmaden bestod af 1 kaffe, 1 croisaint og et lille glas vand. Vi var ikke tilfredse. Værelset meget, meget skrabet. De krævede 23 euro oveni i turistskatten, da vi ville betale med kort. Find et andet hotel.

Claus

Leisure Family

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.