Hibiscus Lodge

Lovely room with an amazing sea view. Clean room and public areas of the hotel and beautiful gardens. Just away from the noise of the town of Ocho Rios but the church next door was a little noisy.

Stayed at Hibiscus Lodge Jan 31–Feb 2 for a family event (7 rooms total). Most staff were kind and respectful, but one front-desk employee (no name tag) completely ruined our experience. At checkout we were told to “go sit down and wait” while rooms were searched for missing items. Her tone was rude and condescending. This checkout process took 45 minutes out of our day. We were told a towel was missing and we’d be charged $3,500 JMD. I asked three times how much it would cost because I just wanted to pay and leave. Each time she dismissively said “I’m on the phone” while on her personal cell phone. I asked her if they searched the room and was told yes, everywhere, and the towel could not be found. I went to the room myself with my niece again I asked the housekeeper if she searched the whole room she said yes, my niece went into the bathroom and found the towel hanging on the towel rack. The housekeeper then apologized and said it was a mistake. This felt like an attempted scam. Back at the front desk, the same woman refused to give me the refund receipt even though I paid for the rooms, saying she got the key from my nephew so she would only give it to him. I had to take the receipt myself. Despite this woman’s and housekeepers deplorable conduct, the view was beautiful, but being falsely accused of missing items. I strongly believe guests are being targeted during checkout in a scam. Would not recommend based on front-desk conduct and checkout practices.

This is a lovely little hotel, which is in the middle of Ocho Rios so it is easy to get around to everything. The staff is accommodating when notified of problems, such as no water pressure or temperature control in the shower. As every place on the island, it has been affected by the hurricane and they are doing the most to accommodate you while accommodating for weather as well. The restaurant had OK food. Very similar to any other hotel restaurant. Unfortunately, the two days we were there was in the middle of a cold front in Jamaica (yes, there are cold fronts in Jamaica and evidently it is usually in February who knew.!) so we didn’t enjoy facilities like the pool or the ocean or the snorkeling as the seas were very rough the rain was consistent and it was 61°F. The area around the hotel is easy to walk through, but really unless you are grabbing something to eat there is no reason to. It is a busy island working environment and quite dirty. If your intention is to stay in a place that is safe and cozy with great views this is definitely your place though a resort it is not.

Everything was good but no entertainment

I had a great stay at the Hibiscus Lodge. The staff was friendly and courteous and I love the location right in the center of town. Also had a chance to meet the owner who was on site and he was a joy to talk to. I recommend this hotel if you are looking for an alternative to the big watered down gaudy all inclusives.

Great staffs and quiet

The lodge is lovely. Great views, nice grounds, clean rooms. Only real drawback was the volume of the music from the nearby nightclub (and church). Difficult to sleep on the weekends.

Beautiful views and great food for dinner. The jerk coconut Alfredo pasta was amazing, and the rum drinks were excellent. The room was fine but the sea view was outstanding. The only drawback was the club across the Main Street with which blasted terrible music until 3AM.

Clean room/ amenities/ attentive staff

Room felt a bit outdated, drawers were hard to open and the shower smelled moldy. You had to turn sideways to get into bathroom.

The room was clean, spacious with a magnificent view of the Caribbean sea. I definitely enjoyed the small beach area which followed the breakfast that was served. Overall, my stay was great!

Clean room, fantastic views at ocean side. Centrally located, can walk to everything. Food was delicious at Almond Tree. Ian the food beverage manager was very kind. Bar manager very good at making drinks and nice. Good staff at desk, and bar. Would stay again. Recommend this spot.

Shower mixer not working in room. AC mal funciioning, Only 2 TV channels accessible . Breakfast was limitted and same every day.

Staff was friendly and helpful . The property needs some maintenance. I one room the shower mixer was faulty, making it difficult to get a steady stream of warm water. It was either too hot or too cold. The offferings at breakfast was the same each of the 5 days spent there. The fruit was a minimal sliver of water melon, half a slice of pinapple and a peg of grapefruit. The main dishes were always teh same. At dinner the service was painfully slow , and worse if there was even a 1/2 capacity.

Loved this stay. We scheduled last minute and very much appreciated the clean room and the view from our window. We had the privilege of meeting the owner and and I believe the manager of the restaurant and we appreciated their welcoming spirit. The next time we stay we will explore the snorkeling right at the foot of the property. Initially the staff was not as friendly but we attributed it to the fact that they just recently opened after Melissa. We are already planning a return trip

Hibiscus Lodge Hotel is conveniently located in the heart of Ocho Rios town on Main Street The hotel gives a Mediterranean vibes as it is nestled on the edge of a cliff and very nice stone structure for the walls The hotel grounds are quite clean with nicely manicured lawns and hedging. Breakfast is very basic but edible. It’s very limited in options as they have you choose only one meat source: eggs, liver, escovitched fish, and callaloo. Sides were fried dumplings or bammy There’s a whirlpool and pool on the property and no sandy beach but a swimable beach area at the bottom of the cliff

Gorgeous view and a short drive to Dunn’s river falls, but the property is located in a very run down and noisy neighborhood. The condition of the property should be a two star, compared to another three star B&B we stayed in Montego Bay. Shower was cold in the morning, on both days.

After a travel mishap and required overnight stay in Ochos Rios, Hibiscus Lodge was a welcoming hotel with an easy check-in process. The views are beautiful and the bar drinks were great during the quick stay.

Staff were very friendly, helpful and accommodating, the property was well maintained and has an excellent view of the ocean. The food wasn't the best and music in the surrounding area tends to be loud which is a downside but otherwise I had a good stay. Ps. Outside the property needs major update, but this is not the property's responsibility.

The front desk and cleaning staff were especially courteous and helpful The food was delicious and some waitresses were very amicable The ambience and the proximity of the hotel were wonderful