Asaya Hotel

Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit.

The hotel itself is very clean, updated, comfortable. The room we had was on the traditional side and was spacious with a separate bedroom with balcony with river view. Buffet dinner was delicious. Hot tubs is clean and amenities including shower head were great. Recommend to stay just one night. Because the “Kinugawa” itself is a small town and surrounded by abandoned buildings, not much to do. The check in staff didn’t let me know you needed reservation for the return taxi. I planned to grab a taxi to the train station at the check out but then, the staff told me without taxi reservation or shuttle reservation, waiting time for a taxi is around one hour. We ended up walked to the train station but missed the train and spent 5 hours waiting for the next train. I think the hotel staff should have let me know the reservation when I checked in as they knew we took a taxi to get to the hotel at check in. Lack of taxi service is understandable due to the size of town, so make sure to ask about the taxi or shuttle for your return!!! The check in staff was impersonal. The hotel seems to cater to a large group of people so if you are looking for more of traditional type of Japanese hotel service, look other hotels. But over all great hotel experience.

Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies.

One of the best experience I've had with Onsen resort.

Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!

Walk from subway at dark was creepy with abandoned hotels everywhere. Organ music in hotel lobby was creepy. Almost no tourists. Good food buffet. Staff was nice.

多くの部屋を抱えるホテルだが、素晴らしいサービスだった。

Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus.

The staff were amazing and did there best to help with our needs. They were patient with us when we needed to communicate with google tran

The room was beautiful, the best hotel we stayed at in Japan. There was a private onsen in the suite. The massage chair seemed old and not in keeping with the high quality of everything else. Definitely would highly recommend

This was our third stay at Asaka Hotel Kinugawa Onsen, and once again, it didn’t disappoint. We booked a two-night stay purely for relaxation, and it was exactly what we needed. The buffet breakfast and dinner continue to impress us with their sumptuous spread—a wonderful balance of local flavors and variety. Every meal feels like a culinary treat that elevates the whole experience. One of the highlights for my wife is the in-room onsen, filled with natural hot springs water. She truly enjoys the privacy and comfort of soaking right in our room. As for me, I took full advantage of the public baths, which are always immaculately clean and well-maintained. It’s clear the staff takes pride in ensuring a serene and hygienic environment for all guests. Asaka Hotel has become a special place for us, and we look forward to returning again.

Our room was clean, well maintained and well furnished. The decor of the public rooms are a bit dated and could use a refresh. We only stayed one night and the location is distant from Nikko. If you lack a car, this location may not be for you. We came from Nikko by private car hire and left the same way. Buffet dining offered many selections but seating was crowded.

Magical experience. Extremely clean. Very friendly and professional staff. Perfect breakfast and dinner buffet. Very nice atmosphere. Out of the 12 hotels on our trip, mostly 4 - 5 star, this was the one that we liked the best.

Absolutely wonderful room- king bed with private hot spring bath ( room 1127). Wonderful amenities, goodies, drinks in fridge, etc. spacious, clean, well appointed. Half board very fun! Discount tickets for Edo Wonderland. So much fun!! Only 30 minutes to Nikko sightseeing- we had a private driver take us around for the day. Highly recommend 3 nights! One to rest up, one to spend the day at Edo Wonderland, one to enjoy NIKKO. Very relaxing with history and culture, we really enjoyed this area! The hotel has lots of Japanese Princess dolls on exhibit!

Food was good but the property need improvement.

It’s a really a good place to stay. Snow crab included in dinner buffet!

Great bath house and amenities. Buffet was over crowded.

A great place to stay. We enjoyed the 3 days we spent here. Our room was exceptional with a private onsen overlooking the river and the mountains. The food choices were varied including western meals, Japanese meals and Chinese meals. The hotel is located away from any other amenities and a taxi or the hotel bus has to be taken to go to any sights.

Great place to stay room was spacious private onsen is a must if you are going. The only complaint is that the hotel can get over crowded and the food was not that great although there is plenty of options.

great place，will come again