What do past guests say about Courtyard by Marriott Hakuba?

Courtyard by Marriott Hakuba is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Courtyard by Marriott Hakuba

Name: Courtyard by Marriott Hakuba
Address: 2937 Hokujo, Hakuba-Mura, Nagano, Kitaazumi, Chubu, Japan, 399-9301, 2937 Hokujo, Hakuba-Mura, Chubu, 399-9301, Japan
Rating: 9

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9.0

/10

Exceptional

206 reviews

What Guests Say About Their Stay

kristi

10.0

/ 10

Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles.

Verified traveler

10.0

/ 10

The gentleman who check us in was very helpful and friendly and provided such good service!

Kokoro

10.0

/ 10

The room with private Onsen Bath was AMAZING!! Definitely will so it again.

In the Area

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2937 Hokujo, Hakuba-Mura, Nagano, Kitaazumi, Chubu, Japan, 399-9301

Main Facilities

24-Hour Front Desk

Courtyard by Marriott Hakuba is a hotel is located at Hakuba-mura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Courtyard by Marriott Hakuba

2937 Hokujo, Hakuba-Mura, Nagano, Kitaazumi, Chubu, Japan, 399-9301

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Discover More About Courtyard by Marriott Hakuba

Location
Courtyard by Marriott Hakuba is a hotel is located at Hakuba-mura.

About Courtyard by Marriott Hakuba

From business event to corporate gathering, Courtyard by Marriott Hakuba provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Courtyard by Marriott Hakuba welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Not only located within easy reach of various places of interests for your adventure, but staying at Courtyard by Marriott Hakuba will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Courtyard by Marriott Hakuba is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Courtyard by Marriott Hakuba.

All facilities in Courtyard by Marriott Hakuba

Entertainment Facility

Lobby

Exterior

Others

Restaurant

Transportation

Security

Accessibilty

Disabled access friendly

Public Facilities

Room service

Hotel Services

Multilingual staff
Newspaper in lobby
Express check-in
24-hour Receptionist
Money changer

Accommodation Policy & General Information in Courtyard by Marriott Hakuba

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

11:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 11:00 - 12:00
Available rooms at Courtyard by Marriott Hakuba	72
Number of floors in Courtyard by Marriott Hakuba	3
Another facilities in Courtyard by Marriott Hakuba	Security, Disabled access friendly, Room service, Multilingual staff, Newspaper in lobby

Frequently asked question in Courtyard by Marriott Hakuba

What are available facilities at Courtyard by Marriott Hakuba?

There are top facilites at Courtyard by Marriott Hakuba such as 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Courtyard by Marriott Hakuba?

The standard check-in time at Courtyard by Marriott Hakuba is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00

What is the star rating of Courtyard by Marriott Hakuba?

Courtyard by Marriott Hakuba is a 5.0-star hotel.

How many floors does Courtyard by Marriott Hakuba have?

Courtyard by Marriott Hakuba has 3 floors.

How many rooms are available at Courtyard by Marriott Hakuba?

Courtyard by Marriott Hakuba has 72 rooms in total.

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More Reviews from Other Guests in Courtyard by Marriott Hakuba

Overall Ratings & Reviews Courtyard by Marriott Hakuba

Traveloka (1)

Other sources (205)

9.0

Exceptional

From 205 reviews

Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Courtyard by Marriott Hakuba

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Top reviews

kristi

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

phillip

Leisure with Friends

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.

Caroline

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Great oasis in the mountains with great service and food

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

The gentleman who check us in was very helpful and friendly and provided such good service!

Jason

Leisure Family

4.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .

Kokoro

Leisure with Partner

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

The room with private Onsen Bath was AMAZING!! Definitely will so it again.

Robert

Leisure

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly

Ryan

Leisure with Friends

10.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!

Verified traveler

Friends and Family Family

2.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.

Ashley

Leisure with Partner

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!

Scott

Leisure

4.0

/10

Reviewed 169 week(s) ago

Expedia Group verified review

This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.

Verified traveler

8.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic

Philip

Leisure with Partner

10.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you

Troy

with Partner

4.0

/10

Reviewed 202 week(s) ago

Hotels.com verified review

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.

Martha

with Partner

10.0

/10

Reviewed 245 week(s) ago

Hotels.com verified review

Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.

Verified traveler

Leisure with Pet

8.0

/10

Reviewed 277 week(s) ago

Expedia Group verified review

We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 332 week(s) ago

Hotels.com verified review

Everything is amazing!

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 348 week(s) ago

Hotels.com verified review

Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.

margaret koo

Friends and Family Family

8.0

/10

Reviewed 348 week(s) ago

Hotels.com verified review

Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.

Leisure Family

10.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.