Courtyard by Marriott Hakuba

Hotels
9.0
/10
Exceptional
202 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
The gentleman who check us in was very helpful and friendly and provided such good service!

Kokoro

10.0
/ 10
The room with private Onsen Bath was AMAZING!! Definitely will so it again.

Robert

10.0
/ 10
Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
In the Area
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2937 Hokujo, Kitaazumi-gun, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Courtyard by Marriott Hakuba is a hotel is located at Hakuba-mura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Courtyard by Marriott Hakuba

2937 Hokujo, Kitaazumi-gun, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
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Lobby Courtyard by Marriott Hakuba
Lobby 2 Courtyard by Marriott Hakuba

Discover More About Courtyard by Marriott Hakuba

General


Near Hakuba Happo-One Ski Area

Location


With a stay at Courtyard by Marriott Hakuba in Hakuba, you'll be a 3-minute drive from Hakuba Happo-One Ski Area and 7 minutes from Hakuba Goryu Ski Resort. This hotel is 5.3 mi (8.6 km) from Tsugaike Ski Resort and 0.1 mi (0.1 km) from Hakuba Ski Jumping Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Hakuba Art Museum - 0.1 km / 0.1 mi
Hakuba Saegusa Art Museum - 1 km / 0.6 mi
Hakuba Happo-One Ski Area - 1.5 km / 1 mi
Hakuba Olympic Museum - 1.7 km / 1 mi
Happo Information Center - 2.1 km / 1.3 mi
Happo-one Adam Gondola - 2.1 km / 1.3 mi
Hakuba Mini Train Park - 2.4 km / 1.5 mi
Hakuba Green Sports Park - 2.5 km / 1.6 mi
Wadanonomori Church - 3.3 km / 2 mi
Kurashita Onsen - 3.4 km / 2.1 mi
Happo One Sakka Ski Lift - 3.4 km / 2.1 mi
Chokoku-ji Temple - 3.6 km / 2.3 mi
Oide Park - 3.9 km / 2.4 mi
Hakuba Goryu Ski Resort - 4.3 km / 2.7 mi

The preferred airport for Courtyard by Marriott Hakuba is Shinshu - Matsumoto Airport (MMJ) - 71.2 km / 44.2 mi

Facilities


Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hakuba? This hotel has 1432 square feet (133 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at DINING and BAR LAVAROCK, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.

All facilities in Courtyard by Marriott Hakuba

Bar, Cafe and Lounge Courtyard by Marriott Hakuba
Bar, Cafe and Lounge
Fitness Center Courtyard by Marriott Hakuba
Fitness Center
Functional Hall Courtyard by Marriott Hakuba
Functional Hall
Common Space Courtyard by Marriott Hakuba
Common Space
Lobby Courtyard by Marriott Hakuba
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Fireplace in lobby
  • Parking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Garden
  • Fitness center

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Courtyard by Marriott Hakuba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), No cribs (infant beds) available, No rollaway/extra beds available
  • Fee for full breakfast: approximately JPY 3850 for adults and JPY 1850 for children
  • Pet fee: JPY 5500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Courtyard by Marriott Hakuba
72
Another facilities in Courtyard by Marriott Hakuba
Laundry service, Newspaper in lobby, Wedding service, Multilingual staff, 24-hour Receptionist

Frequently asked question in Courtyard by Marriott Hakuba

What are available facilities at Courtyard by Marriott Hakuba?
There are top facilites at Courtyard by Marriott Hakuba such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Courtyard by Marriott Hakuba?
The standard check-in time at Courtyard by Marriott Hakuba is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Courtyard by Marriott Hakuba provide breakfast?
Yes, Courtyard by Marriott Hakuba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Courtyard by Marriott Hakuba
Courtyard by Marriott Hakuba has a 4.0-star rating.
How many rooms are available at Courtyard by Marriott Hakuba
Courtyard by Marriott Hakuba has 72.
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More Reviews from Other Guests in Courtyard by Marriott Hakuba

9.0
Exceptional
From 201 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Courtyard by Marriott Hakuba

Number of reviews per page
20
40
Top reviews
phillip
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great oasis in the mountains with great service and food
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The gentleman who check us in was very helpful and friendly and provided such good service!
Jason
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .
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Kokoro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The room with private Onsen Bath was AMAZING!! Definitely will so it again.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
Ryan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
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Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
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Scott
icon-Leisure
Leisure
4.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Read More
Verified traveler
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you
Troy
icon-with Partner
with Partner
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Martha
icon-with Partner
with Partner
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Verified traveler
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Everything is amazing!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.
margaret koo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.
KM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.
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Number of reviews per page
20
40

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Exterior 4 Courtyard by Marriott Hakuba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 201 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Hakuba

Number of reviews per page
20
40
Top reviews
phillip
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great oasis in the mountains with great service and food
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The gentleman who check us in was very helpful and friendly and provided such good service!
Jason
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .
Read More
Kokoro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The room with private Onsen Bath was AMAZING!! Definitely will so it again.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
Ryan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
Read More
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Read More
Scott
icon-Leisure
Leisure
4.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Read More
Verified traveler
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you
Troy
icon-with Partner
with Partner
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Martha
icon-with Partner
with Partner
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Verified traveler
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Everything is amazing!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.
margaret koo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.
KM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.
Read More
Number of reviews per page
20
40