DoubleTree by Hilton Tokyo Ariake

Our room was clean and modern. Bed and bedding was comfortable. Best was the exceptional service by all the staff members we interacted with. Location next to the train station. Lastly, breakfast was good. I would recommend staying here.

Me parece muy limpia la habitación el hotel muy bien ubicado

The room was too small and the location is not great. I know there are two stations next to the hotel but still its far from the centre and you need to change trains quite often. Also for a family please avoid as room will be very cramped, no matter what the hotel says. Also no shopping nearby except a 7/11 so you have to walk to ariake mall which is some distance. Overall try looking at other options if you are coming to see Tokyo. Wouldnt stay here again.

The staff were the most terrible experience, i was surprise this is a Hilton brand. Requested for towels and was promised immediate delivery but waited for an hour despite multiple reminders and promises to deliver towels immediately. Needed towel for my baby before heading for breakfast buffet, was denied breakfast buffet due to being late from waiting for the towel. Staff was very passive aggressive as well all the time when we requested for baby bath tub and requested delivery at 1pm and leave at desk, staff was very unhappy that we put "do not disturb" and hence was not able to put the baby bath tub in our room despite us agreeing on the phone that we will pick it up from the reception after 1pm. Overall, honestly I picked Doubletree thinking it is a good brand and will have a good experience but was very disappointed by the service. Most importantly, this is Japan's service which supposed to have a higher bar but this was the most disappointing hilton experience ever (I had better experience in other countries, what a shame)

The staff were the most terrible experience, i was surprise this is a Hilton brand. Requested for towels and was promised immediate delivery but waited for an hour despite multiple reminders and promises to deliver towels immediately. Needed towel for my baby before heading for breakfast buffet, was denied breakfast buffet due to being late from waiting for the towel. Staff was very passive aggressive as well all the time when we requested for baby bath tub and requested delivery at 1pm and leave at desk, staff was very unhappy that we put "do not disturb" and hence was not able to put the baby bath tub in our room despite us agreeing on the phone that we will pick it up from the reception after 1pm. Overall, honestly I picked Doubletree thinking it is a good brand and will have a good experience but was very disappointed by the service. Most importantly, this is Japan's service which supposed to have a higher bar but this was the most disappointing hilton experience ever (I had better experience in other countries, what a shame)

Wonderful location with an excellent breakfast!

This is a great location, directly connected to the train station. The hotel has convenient stores and restaurants within walking distance and the hotel itself is very clean.

Next to metro and close to Disney.

Great location Great size room Clean and tidy

Everything was good. The only issue I see that could be better is the TV channels and maybe allow people to log into certain applications themselves while visiting or broaden the channel selection and TV’s outdated should be hung on the walls to free up more room space.

Very clean and tidy property best location train station 1 minutes walk

Beautiful new property. Outstanding staff from checkin to checkout. Nice breakfast buffet, and a nice bar/pub style restaurant attached. The rooms are small,(that’s Tokyo), but very very nice. Close to 2 subway stations! The Airport Limousine Bus stops here, very convenient.

This place was amazing and we were sad to leave. Clean, breakfast was great and plenty to choose from, staff were all very nice and helpful. They have a gym but no pool. A lot of little touches made it a great stay. Would definitely come back if I get the chance.

The Hotel service in japan is the Best

Clean room and friendly staff

The rooms very small and tight

Staff was very welcome and helpful. The hotel was beautiful and right next to a train station so we did not have to walk far. A little outside of downtown Tokyo but we loved that.

Hotel was great for our short 4 day trip. It was not too far from Haneda Airport and major sites in Tokyo. Next to a train station. Restaurants in walking distance. 7-11 access was great for the late night snacks and drinks my family desired. Overall, great hotel.

The rooms are small but you are right by Public transport so that is very convenient. The breakfast was pretty good too

Clean, safe, convenient