DoubleTree by Hilton Tokyo Ariake

Great breakfast

Exceptionally clean and well appointed room, however, it was much tinier than expected. We found it difficult to manage with only 2 standard pieces of luggage and nowhere to put clothing or store luggage. The layout of the shower room was also unusual but the water pressure was probably the best I've ever experienced in a hotel room. Toilet is in also in a separate enclosure and comes with a fully featured TOTO washlet bidet. The restaurant Saus served a western/asian style breakfast buffet that was leaps and bounds better than the so called free breakfast offered at many other hotel chains. The staff were also very courteous and efficient. Even though the hotel was busy, we never had to wait more than a few minutes for a table. The property is very conveniently located just steps to multiple transit options and is a short taxi ride to the cruise ship terminal.

It was good and clean

Breakfast and staff were absolutely 10/10. One huge minus was the hotel's very strange policy about "children under 11 stay for free" (which is mentioned somewhere if you know to look dor it) here's why: 1. When you book a hotel for two adults and two children, e.g. aged 10, the booking site recommends a room with actually not enough beds, but "one double bed and one single bed" or something like this. It turned out that the room had one 140cm bed and one 120cm bed. The bigger bed surely is ok for two SMALL adults, but two school kids in the other, or an adult and a child in both? Very unrealistic that this would be comfortable considering that this is supposed to be a quality hotel. We had 3 hotels in Japan, and with the same algorithm, in one hotel in Ueno, we had 5x120cm beds, in Kyoto 3x120cm and 1x90cm beds. These hotels where high quality and rooms much nicer than the tiny Hilton room, although the prices were on the same level, and included 4 guests. 2. The policy says that kids under 11 stay for free. This is very literal: they really are just expected to stay and not take showers, have breakfast etc.We had ticked the "breakfast included" when booking, but found out this was only for adults, had to pay extra for kids. Only two sets of towels, had to ask for more. One late night our boy was really tired and hungry, and the hotel restaurant wouldn't let him get fried chicken as take out. Childfriendliness hotel policy -100. Luckily the staff was helpful and friendly!

We stayed here for 3 nights. It’s close to 2 stations which helped us get into the city. Has great breakfast and even our kid enjoyed it. They also have the limousine bus service to the airport which helped us on our last day. Overall it was a great experience.

Thanks

Overall excellent experience Excellent location and very close to train and metro stations Shopping mall is 7 mins walk Disneyland is 15 mind drive

Excellent

The staff so nice and friendly

Really a very nice hotel right next to the Ariake station!!

Great Building-Shop and equipment. The room was small but normal for Japan

Very clean, super breakfast, good transportation

This property is walking distance from two train lines.

駅から近い

Very convenient, central to two train stations, buses, and taxis.

清潔感があり、スタッフも親切丁寧。とっても素晴らしいホテルでした。朝食のお味噌汁が美味しかったです。もう少し種類が豊富だといいなと感じましたが、総合的に大満足です。

clean and like the pajama

helpful and friendly staff excellent breakfast

Fantastic service, close to the metro, everything good.

部屋は、それほど広くは