Four Points Flex by Sheraton Shin Osaka

Hotels
8.4
/10
Very Good
600 reviews

What Guests Say About Their Stay

mochamad f.

9.4
/ 10
the hotel is very close to shin osaka station, stay through gate 7, shin osaka access is very good if you want to ride the shinkansen
See original

Maria Rosario Paz

10.0
/ 10
I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.

Timothy

10.0
/ 10
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.

Patricia

10.0
/ 10
Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
In the Area
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7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka Prefecture, Kansai, Japan, 532-0011

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Four Points Flex by Sheraton Shin Osaka is a hotel is located at Yodogawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Four Points Flex by Sheraton Shin Osaka Address: Map & Location

7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka Prefecture, Kansai, Japan, 532-0011
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Discover More About Four Points Flex by Sheraton Shin Osaka

Four Points Flex by Sheraton Shin Osaka Rates per Night

Curious about hotel rates? Planning your trip and wondering about hotel prices at Four Points Flex by Sheraton Shin Osaka? You're in the right place! Room rates at this fantastic hotel start from - before tax per night, which becomes - after including taxes. However, keep in mind that hotel prices can fluctuate. They often depend on the room type you choose, the time of year you're visiting, and even the day of the week. You can generally expect to pay a bit more during peak seasons or on weekends.

Looking for the best Four Points Flex by Sheraton Shin Osaka hotel rates? Check out Traveloka for the most up-to-date deals and offers!

Four Points Flex by Sheraton Shin Osaka Location & Address

Finding your way to Four Points Flex by Sheraton Shin Osaka is easy! The hotel address is key to planning your trip. Four Points Flex by Sheraton Shin Osaka is located at 7-5-15 Nishinakajima, Yodogawa-ku, 大阪市, 大阪府, 関西, 日本, 532-0011. It's situated in the heart of Osaka, Japan, known for its vibrant culture and delicious food scene. The hotel is approximately 3 km from the city center, making it a convenient base for exploring all that Osaka has to offer.

How to go to Four Points Flex by Sheraton Shin Osaka from Airport

Getting from the airport to Four Points Flex by Sheraton Shin Osaka is a breeze! There are several convenient options for your hotel transfer, ensuring a smooth start to your trip. Here's how you can get from Kansai International Airport (KIX) to the hotel:

  • Taxi

    (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 50-60 minutes, but it's also the most expensive.
  • JR Haruka Express Train

    (fast and comfortable): The JR Haruka Express is a direct train service from KIX to Shin-Osaka Station. From Shin-Osaka Station, it's a short taxi ride or a few minutes on the subway to the hotel. The journey takes about 50 minutes.
  • Nankai Airport Express Train

    (affordable): The Nankai Airport Express Train goes to Namba Station. From Namba, you can take the Midosuji Line subway to Shin-Osaka Station and then a short taxi ride or subway to the hotel. This is a more affordable option, but it takes a bit longer, around 60-70 minutes.
  • Airport Limousine Bus

    (convenient): Airport Limousine buses offer direct service to various hotels, including those near Shin-Osaka Station. This is a comfortable option, but the travel time can vary depending on traffic, usually around 60-90 minutes.

Tips: For the most convenient route, consider the JR Haruka Express Train to Shin-Osaka Station, followed by a quick taxi ride to the hotel. This balances speed and cost effectively.

Four Points Flex by Sheraton Shin Osaka Reviews & Summary

Want to know what other travelers think about Four Points Flex by Sheraton Shin Osaka? Hotel reviews often highlight the best aspects of a stay. Guests consistently rave about the hotel's modern design, comfortable rooms, and excellent service. The hotel's convenient location near Shin-Osaka Station is also a major plus, making it easy to explore the city and beyond.

A standout feature is the hotel's on-site restaurant, which serves delicious meals throughout the day. One recent guest raved, "The staff were incredibly friendly and helpful, and the room was spotless. I'd definitely stay here again!" Ready to experience it for yourself? Book your stay at Four Points Flex by Sheraton Shin Osaka today!

Four Points Flex by Sheraton Shin Osaka Room Types Available

Choosing the right room is key to a great stay! There are several categories of hotel rooms available at Four Points Flex by Sheraton Shin Osaka, catering to different needs and preferences. Here's a look at the different hotel room types you can expect:

  • Standard Room:

    These rooms typically offer a comfortable space with either a double or two single beds. They usually include a private bathroom with a shower.
  • Deluxe Room:

    Deluxe rooms often provide more space and may include additional amenities like a seating area. They may also offer better views.
  • Family Room:

    Designed for families or larger groups, these rooms usually have more beds or a separate living area.
  • Suite:

    Suites offer the most space and luxury, often including a separate living room, a bedroom, and upgraded amenities.

Room amenities often include air conditioning, a flat-screen TV, and complimentary Wi-Fi. Some rooms may offer views of the city. Smoking and non-smoking rooms are usually available. Please check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in Four Points Flex by Sheraton Shin Osaka

Four Points Flex by Sheraton Shin Osaka offers a range of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a glimpse of the hotel facilities:

  • Fitness Center:

    Stay active during your trip with the hotel's well-equipped fitness center. It's usually open 24/7, allowing you to work out at your convenience.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • Bar:

    Unwind with a drink at the hotel bar after a long day of exploring.
  • 24-Hour Front Desk:

    The front desk is available around the clock to assist with any needs or inquiries.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Please note that operating hours and extra fees may vary. Check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Four Points Flex by Sheraton Shin Osaka

Dining at Four Points Flex by Sheraton Shin Osaka is a treat! The hotel offers several options for satisfying your culinary cravings. Here's a look at the hotel buffet and restaurant/cafe options:

  • Restaurant:

    The hotel's main restaurant serves a variety of dishes, from local specialties to international favorites.
  • Breakfast Buffet:

    Start your day with a delicious breakfast buffet, offering a wide selection of options to suit all tastes. The price is approximately $25 per person.
  • Bar:

    Enjoy a selection of snacks and drinks at the hotel bar.

Opening hours and prices may vary, so it's always a good idea to check with the hotel directly. Be sure to try the signature dishes!

Four Points Flex by Sheraton Shin Osaka Airport pickups and How to Book

Need a smooth transfer from the airport? Many hotels offer airport shuttle services, and Four Points Flex by Sheraton Shin Osaka is no exception. Here's what you need to know about hotel to airport transfer:

The hotel may offer airport pick-up services. To book, you'll typically need to arrange it in advance, either during your booking process or by contacting the hotel directly. It's best to provide your flight details to ensure a timely pick-up. Check with the hotel for specific booking steps and any advance notice required.

Nearby MRT Station & Bus Stops

Getting around Osaka is easy with convenient public transport! Here's a look at the nearby MRT stations and bus stops:

  • Shin-Osaka Station (Midosuji Line):

    This major station is very close to the hotel, making it easy to access the subway system.
  • Bus Stops:

    Several bus stops are located near the hotel, providing access to various parts of the city.

You can purchase a public transport card, such as the ICOCA card, at the station or convenience stores. This card simplifies travel on both the subway and buses.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Four Points Flex by Sheraton Shin Osaka? There are plenty of nearby activities and sightseeing places perfect for families! Here are some kid-friendly attractions:

  • Osaka Aquarium Kaiyukan:

    One of the world's largest aquariums, home to a diverse range of marine life. (Approximately 5 km, Entry Price: $20)
  • Osaka Castle:

    Explore this historic castle and its surrounding park, perfect for a family outing. (Approximately 4 km, Entry Price: $7)
  • Tempozan Ferris Wheel:

    Enjoy panoramic views of Osaka from this giant Ferris wheel. (Approximately 5 km, Entry Price: $10)
  • Umeda Sky Building:

    Visit the Floating Garden Observatory for stunning city views. (Approximately 3 km, Entry Price: $12)
  • National Museum of Art, Osaka:

    Discover a wide range of art collections. (Approximately 3 km, Entry Price: $5)

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities!

Where to eat near Four Points Flex by Sheraton Shin Osaka

Exploring the local food scene is a must! Here are some nearby dining options:

  • Cafes/Restaurants:

    • Kushikatsu Daruma (Shinsekai):

      Famous for its deep-fried skewers.
    • Ichiran Ramen (Umeda):

      A popular ramen chain known for its customizable bowls.
    • Mizuno Okonomiyaki (Dotonbori):

      Enjoy delicious okonomiyaki (savory pancake).
  • Local Street Food:

    • Takoyaki:

      Osaka's famous octopus balls.
    • Okonomiyaki:

      Savory pancake with various fillings.
    • Kushikatsu:

      Deep-fried skewers of meat and vegetables.
    • Ramen:

      A variety of ramen shops are available.
    • Taiyaki:

      Fish-shaped cakes filled with sweet red bean paste.

Shopping places near Four Points Flex by Sheraton Shin Osaka

Ready for some retail therapy? Here are some shopping places near Four Points Flex by Sheraton Shin Osaka:

  • Grand Front Osaka:

    A modern shopping complex with a wide variety of stores and restaurants.
  • Hankyu Umeda Main Store:

    A large department store offering a wide range of products.
  • HEP Five:

    A shopping mall with a Ferris wheel on the roof.

Other Places to Stay Near Four Points Flex by Sheraton Shin Osaka

Looking for alternative accommodations? Here are some other hotels near Four Points Flex by Sheraton Shin Osaka:

  • Luxury/5–6 Star Hotels Nearby:

    • The Ritz-Carlton, Osaka
    • Imperial Hotel, Osaka
    • Conrad Osaka
  • Four-Star Hotels Nearby:

    • Hotel Granvia Osaka
    • Hotel New Hankyu Osaka
    • Cross Hotel Osaka
  • Three-Star Hotels Nearby:

    • Hotel Shin-Osaka
    • Hotel Mystays Shin Osaka Conference Center
    • APA Hotel Shin Osaka-Eki-Mae

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels!

Hotel availability and booking

Ready to book your stay at Four Points Flex by Sheraton Shin Osaka? Check hotel availability and make your reservations easily through Traveloka. With Traveloka, you can find the best deals and secure your room with ease. Don't miss out on the perfect stay – book now!

All facilities in Four Points Flex by Sheraton Shin Osaka

Others Four Points Flex by Sheraton Shin Osaka
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Business Facilities

  • Computer station

Accommodation Policy & General Information in Four Points Flex by Sheraton Shin Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 1050 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on April 21, 2026 from noon to 2 PM. All facilities that use power, including elevators will not be available during this time.

Hotel only accepts guests with minimum age of 17

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points Flex by Sheraton Shin Osaka
225
Number of floors in Four Points Flex by Sheraton Shin Osaka
14
Another facilities in Four Points Flex by Sheraton Shin Osaka
Others, Safety deposit box, Laundry service, Newspaper in lobby, Multilingual staff

Frequently asked question in Four Points Flex by Sheraton Shin Osaka

What are available facilities at Four Points Flex by Sheraton Shin Osaka?
There are top facilites at Four Points Flex by Sheraton Shin Osaka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Four Points Flex by Sheraton Shin Osaka?
Check-in time at Four Points Flex by Sheraton Shin Osaka is staring from 15:00 - 01:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Four Points Flex by Sheraton Shin Osaka provide breakfast?
Yes, Four Points Flex by Sheraton Shin Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Four Points Flex by Sheraton Shin Osaka?
Four Points Flex by Sheraton Shin Osaka is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Four Points Flex by Sheraton Shin Osaka have?
Four Points Flex by Sheraton Shin Osaka has 14 floors.
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More Reviews from Other Guests in Four Points Flex by Sheraton Shin Osaka

8.4
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Shin Osaka

Number of reviews per page
20
40
Top reviews
Patricia Danielle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.
Geoffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very close to the station. Hotel had basic room and amenities. A few basic amenities which other Japanese hotels offer are missing. Step up/down from the bathroom is about 10” which is huge. For seniors with knee or ankle weaknesses this is a huge drawback. Then there is an additional challenge during a mid-sleep trip to the bathroom.
Read More
Mehmet
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel was ok. Waited long for elevators
Yuki
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Read More
Teresa
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, friendly check in staff, breakfast restaurant
Bonnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff member was very polite and the room was very clean,
Stella
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff gave me everything I needed! So kind and warm!!!
Joida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

There was no toothbrush, etc as in other hotels
Sofya
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location
Timothy
icon-with Partner
with Partner
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Maria Rosario Paz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Ryan
icon-Business
Business
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Read More
Jenny
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
Read More
Prasad
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very low profile, no iron, adaptor. Basic things missing. Very small room.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
Read More
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Read More
Number of reviews per page
20
40

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Others 4 Four Points Flex by Sheraton Shin Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Shin Osaka

Number of reviews per page
20
40
Top reviews
Patricia Danielle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.
Geoffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very close to the station. Hotel had basic room and amenities. A few basic amenities which other Japanese hotels offer are missing. Step up/down from the bathroom is about 10” which is huge. For seniors with knee or ankle weaknesses this is a huge drawback. Then there is an additional challenge during a mid-sleep trip to the bathroom.
Read More
Mehmet
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel was ok. Waited long for elevators
Yuki
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Read More
Teresa
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, friendly check in staff, breakfast restaurant
Bonnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff member was very polite and the room was very clean,
Stella
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff gave me everything I needed! So kind and warm!!!
Joida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

There was no toothbrush, etc as in other hotels
Sofya
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location
Timothy
icon-with Partner
with Partner
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Maria Rosario Paz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Ryan
icon-Business
Business
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Read More
Jenny
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
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Prasad
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very low profile, no iron, adaptor. Basic things missing. Very small room.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
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Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
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