Four Points Flex by Sheraton Shin Osaka

Hotels
8.4
/10
Very Good
600 reviews

What Guests Say About Their Stay

mochamad f.

9.4
/ 10
the hotel is very close to shin osaka station, stay through gate 7, shin osaka access is very good if you want to ride the shinkansen
See original

Maria Rosario Paz

10.0
/ 10
I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.

Timothy

10.0
/ 10
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.

Patricia

10.0
/ 10
Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
In the Area
See Map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka Prefecture, Kansai, Japan, 532-0011

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Four Points Flex by Sheraton Shin Osaka is a hotel is located at Yodogawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Four Points Flex by Sheraton Shin Osaka

7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka Prefecture, Kansai, Japan, 532-0011
Discover More Places
Others Four Points Flex by Sheraton Shin Osaka
Others 2 Four Points Flex by Sheraton Shin Osaka

Discover More About Four Points Flex by Sheraton Shin Osaka

Location


Four Points Flex by Sheraton Shin Osaka is a hotel is located at Yodogawa.

About Four Points Flex by Sheraton Shin Osaka

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points Flex by Sheraton Shin Osaka exclusively for you.

Four Points Flex by Sheraton Shin Osaka is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points Flex by Sheraton Shin Osaka.

All facilities in Four Points Flex by Sheraton Shin Osaka

Others Four Points Flex by Sheraton Shin Osaka
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Business Facilities

  • Computer station

Accommodation Policy & General Information in Four Points Flex by Sheraton Shin Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 1050 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on April 21, 2026 from noon to 2 PM. All facilities that use power, including elevators will not be available during this time.

Hotel only accepts guests with minimum age of 17

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points Flex by Sheraton Shin Osaka
225
Number of floors in Four Points Flex by Sheraton Shin Osaka
14
Another facilities in Four Points Flex by Sheraton Shin Osaka
Others, Safety deposit box, Laundry service, Newspaper in lobby, Multilingual staff

Frequently asked question in Four Points Flex by Sheraton Shin Osaka

What are available facilities at Four Points Flex by Sheraton Shin Osaka?
There are top facilites at Four Points Flex by Sheraton Shin Osaka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points Flex by Sheraton Shin Osaka?
The standard check-in time at Four Points Flex by Sheraton Shin Osaka is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Four Points Flex by Sheraton Shin Osaka provide breakfast?
Yes, Four Points Flex by Sheraton Shin Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points Flex by Sheraton Shin Osaka?
Four Points Flex by Sheraton Shin Osaka is a 4.0-star hotel.
How many floors does Four Points Flex by Sheraton Shin Osaka have?
Four Points Flex by Sheraton Shin Osaka has 14 floors.
See All

More Reviews from Other Guests in Four Points Flex by Sheraton Shin Osaka

8.4
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Shin Osaka

Number of reviews per page
20
40
Top reviews
Mehmet
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was ok. Waited long for elevators
Yuki
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Read More
Teresa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly check in staff, breakfast restaurant
Bonnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff member was very polite and the room was very clean,
Stella
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff gave me everything I needed! So kind and warm!!!
Joida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was no toothbrush, etc as in other hotels
Sofya
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location
Timothy
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Maria Rosario Paz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Ryan
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Read More
Jenny
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
Read More
Prasad
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very low profile, no iron, adaptor. Basic things missing. Very small room.
Carlos
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
Read More
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Read More
Jen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Small room but has everything. Location is great and very quiet at night.
kev
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff clean room and convenient for train station
Haymanot
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Close to family Mart and 7 eleven, shin Osaka train station is steps away ( M Line specifically)
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points Flex by Sheraton Shin Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Shin Osaka

Number of reviews per page
20
40
Top reviews
Mehmet
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was ok. Waited long for elevators
Yuki
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Read More
Teresa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly check in staff, breakfast restaurant
Bonnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff member was very polite and the room was very clean,
Stella
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff gave me everything I needed! So kind and warm!!!
Joida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was no toothbrush, etc as in other hotels
Sofya
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location
Timothy
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Maria Rosario Paz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Ryan
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Read More
Jenny
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
Read More
Prasad
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very low profile, no iron, adaptor. Basic things missing. Very small room.
Carlos
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
Read More
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Read More
Jen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Small room but has everything. Location is great and very quiet at night.
kev
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff clean room and convenient for train station
Haymanot
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Close to family Mart and 7 eleven, shin Osaka train station is steps away ( M Line specifically)
Number of reviews per page
20
40