Does Hotel New Grand provide parking?

Yes, Hotel New Grand provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel New Grand?

Hotel New Grand is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel New Grand

Name: Hotel New Grand
Address: 10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520, 10 Yamashita-cho Naka-ku, Kanto, 231 8520, Japan
Rating: 9.4

Hotels

9.4

/10

Exceptional

908 reviews

What Guests Say About Their Stay

V***a

10.0

/ 10

My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0

/ 10

All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.

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Nasreen

10.0

/ 10

One. Might stay pre. Cruise. Location fabulous. Staff absolutely excellent, polite, friendly and courteous. Arranged taxis for us and money exchange. The staff is what overwhelmed me about this hotel. Facilities in bathroom and toiletries were amazing Thought of everything

Gregory

10.0

/ 10

Hotel New Grand is located in a great location by the Osambashi Pier and new Chinatown which provides multiple dining options and entertainment venues. The hotel is clean, safe, and has a pleasant staff. I highly recommend this hotel.

William

10.0

/ 10

Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.

In the Area

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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel New Grand is located in area / city Naka-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel New Grand

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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520

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Location

Hotel New Grand is located in area / city Naka-ku.

About Hotel New Grand

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Grand exclusively for you.

Hotel New Grand is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Grand.

All facilities in Hotel New Grand

Others

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Banquet
Reception hall
Smoking area
Parking (surcharge)
Terrace

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Business Facilities

Meeting rooms
Conference room
Business center
Conference rooms

Things to Do

Garden
Discounted Fitness Center

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

Souvenir shop
Hair salon

Food and Drinks

Accommodation Policy & General Information in Hotel New Grand

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand	230
Number of floors in Hotel New Grand	18
Another facilities in Hotel New Grand	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?

There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel New Grand?

The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel New Grand?

Hotel New Grand is a 4.5-star hotel.

How many floors does Hotel New Grand have?

Hotel New Grand has 18 floors.

How many rooms are available at Hotel New Grand?

Hotel New Grand has 230 rooms in total.

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More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (7)

Other sources (901)

9.4

Exceptional

From 901 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Hotel New Grand

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Top reviews

Nasreen

Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Gregory

Business Family

10.0

/10

Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.

WIN NAING

8.0

/10

Reviewed 18 week(s) ago

I liked the property because it was within 1/2 mile (805 meters) of the Yokohama Passenger Cruise Terminal and walking distance to chinatown. What I didn't like was that there was no shuttle service from the hotel to the cruise port, particularly since it's so close!

Thomas

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Cyashitsu ryokan offers a very different experience than staying at a hotel. During the check in process, the employees gave me a welcome tea and snack while explaining the property. The room was immaculate with a view of the street. You get a 45 minute use of the private spa.

Tin

Leisure Family

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is a classic hotel, room is getting a little outdate but clean. Service is good, staffs are very friendly. Very good location close to the water front.

Verified traveler

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location.

Manami Y

Leisure

10.0

/10

Reviewed 25 week(s) ago

The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.

Number of reviews per page

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Disclaimer

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