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Hotel New Otani Tokyo Garden Tower

Hotels
9.2
/10
Exceptional
819 reviews

What Guests Say About Their Stay

Philip
10.0
/ 10
Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city
Verified traveler
10.0
/ 10
New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.
Lisa
10.0
/ 10
Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.
In the Area
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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Tokyo Garden Tower is located in area / city Chiyoda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel New Otani Tokyo Garden Tower Address: Map & Location

4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578
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Hotel New Otani Tokyo Garden Tower Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Hotel New Otani Tokyo Garden Tower is easy. Hotel rates can fluctuate, so it's smart to know what to expect. Hotel New Otani Tokyo Garden Tower room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel New Otani Tokyo Garden Tower hotel rates?

Hotel New Otani Tokyo Garden Tower Location & Address

Knowing the hotel address and location is key to a smooth trip. Hotel New Otani Tokyo Garden Tower is located at 4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, 東京都, 千代田区, 関東, 日本, 102-8578. It's situated in the Chiyoda area of Tokyo, known for its historical sites and beautiful gardens. The hotel is approximately 3 km from the city center.

How to go to Hotel New Otani Tokyo Garden Tower from Airport

Getting from the airport to Hotel New Otani Tokyo Garden Tower is straightforward. Several options are available for your hotel transfer from the airport. Here's how you can reach the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, but also the most expensive.
  • Narita Express Train (most convenient): The Narita Express offers a direct train service to Tokyo Station. From there, you can take a short taxi ride to the hotel.
  • Limousine Bus (most comfortable): The Limousine Bus provides a comfortable ride directly to the hotel from both Narita (NRT) and Haneda (HND) airports.
  • Ride Hailing (most flexible): Ride Hailing services are available at the airport. This is a convenient option, but prices can vary depending on demand.

Tips: Consider the Narita Express or Limousine Bus for a balance of convenience and cost. If you're carrying a lot of luggage, a taxi or the Limousine Bus might be the best choice.

Hotel New Otani Tokyo Garden Tower Reviews & Summary

Want to know what other travelers think about Hotel New Otani Tokyo Garden Tower? Hotel reviews can give you a great insight into what to expect. This hotel is known for its exceptional service, stunning views, and prime location. Guests often rave about the spacious rooms and the variety of dining options available.

The hotel's unique features, such as its beautiful Japanese garden and multiple restaurants, set it apart. One guest mentioned, "The service was impeccable, and the garden was a peaceful oasis in the city." This hotel is a great choice for a memorable stay.

Hotel New Otani Tokyo Garden Tower Room Types Available

Choosing the right room is essential for a comfortable stay. Hotel New Otani Tokyo Garden Tower offers a variety of hotel room type categories to suit different needs. Here's a look at the different hotel room types available:

  • Standard Room: Offers comfortable accommodations with city views.
  • Superior Room: Features more space and upgraded amenities.
  • Deluxe Room: Provides a larger space with premium features and views.
  • Garden View Room: Offers stunning views of the hotel's Japanese garden.
  • Suite: Offers a separate living area and bedroom, providing extra space and luxury.

Smoking/non-smoking rooms are available. Some rooms may include bathtubs and bidets. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hotel New Otani Tokyo Garden Tower

Hotel amenities can make your stay even more enjoyable. Hotel New Otani Tokyo Garden Tower offers a range of hotel facilities for both adults and kids. Here's what you can expect:

  • Swimming Pool: Enjoy a refreshing swim in the hotel's pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Relax and rejuvenate with various treatments.
  • Japanese Garden: Explore the beautiful and serene Japanese garden.
  • Shopping Arcade: Browse a selection of shops within the hotel.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Hotel New Otani Tokyo Garden Tower

Dining options are a key part of any hotel experience. Hotel New Otani Tokyo Garden Tower offers a variety of hotel buffet and restaurant options. Here's a glimpse:

  • Satsuki: Offers a renowned buffet with a wide selection of international and Japanese dishes. Price: Approximately $60 per person.
  • Kioi Terrace: A casual cafe serving light meals and snacks.
  • Tower Restaurant: Offers fine dining with panoramic city views.
  • The Sky: A revolving restaurant with stunning views.

Opening hours and prices may vary. Satsuki is famous for its seasonal desserts and fresh seafood.

Hotel New Otani Tokyo Garden Tower Airport pickups and How to Book

Need a smooth hotel to airport transfer? Hotel New Otani Tokyo Garden Tower offers airport pick-up services. Here's how to book:

The hotel provides airport pick-up services for guests. To arrange a transfer, contact the hotel in advance, preferably at least 24 hours before your arrival. You can usually book this service during the reservation process or by contacting the hotel directly via phone or email. Provide your flight details and arrival time to ensure a seamless pick-up.

Nearby MRT Station & Bus Stops

Getting around Tokyo is easy with convenient public transport. Here's information on nearby MRT stations and bus stops:

  • Kojimachi Station (Tokyo Metro Yurakucho Line): Approximately 5 minutes walk.
  • Nagatacho Station (Tokyo Metro Hanzomon Line, Yurakucho Line, Namboku Line): Approximately 10 minutes walk.
  • Several bus stops are located within a short walking distance.

You can use a Suica or Pasmo card for easy payment on the MRT and buses. These cards can be purchased at stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities? There are plenty of nearby sightseeing places and things to see near Hotel New Otani Tokyo Garden Tower. Here are some family-friendly attractions:

  • Imperial Palace East Garden: A beautiful park with historical significance. Distance: 1.5 km. Entry: Free.
  • Akasaka Palace (State Guest House): A stunning architectural marvel. Distance: 2 km. Entry: Free (guided tours available).
  • Yasukuni Shrine: A historical Shinto shrine. Distance: 2.5 km. Entry: Free.
  • National Museum of Modern Art, Tokyo: Explore modern and contemporary art. Distance: 3 km. Entry: Approximately $5.
  • Tokyo National Museum: Discover Japanese art and history. Distance: 5 km. Entry: Approximately $15.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel New Otani Tokyo Garden Tower (Chiyoda)

Exploring local food is a must when you travel. Here are some nearby dining options and local restaurant food eateries near Hotel New Otani Tokyo Garden Tower:

  • Cafe: Tully's Coffee
  • Restaurant: Toranomon Hills Cafe
  • Restaurant: The Oak Door (Roppongi)

Local Street Food:

  • Ramen: Enjoy a bowl of authentic ramen at a local shop.
  • Sushi: Try fresh sushi at a nearby sushi restaurant.
  • Tempura: Savor crispy tempura dishes.
  • Yakitori: Sample grilled skewers of chicken and vegetables.
  • Okonomiyaki: Try this savory pancake dish.

Shopping places near Hotel New Otani Tokyo Garden Tower (Chiyoda)

Looking for shopping? Here are some nearby shopping mall near Hotel New Otani Tokyo Garden Tower:

  • Imperial Hotel Plaza: A luxury shopping arcade.
  • Marunouchi Building: Offers a variety of shops and restaurants.
  • Ginza: Known for its high-end department stores and boutiques.

Other Places to Stay Near Hotel New Otani Tokyo Garden Tower

Need more options for your stay? Here are some other places to stay near Hotel New Otani Tokyo Garden Tower:

Luxury/5-6 Star Hotels Nearby:

  • Imperial Hotel: A historic luxury hotel.
  • The Ritz-Carlton, Tokyo: Offers stunning views and exceptional service.
  • Shangri-La Hotel, Tokyo: Provides luxurious accommodations and amenities.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Monterey Akasaka: Offers stylish rooms and a convenient location.
  • Mitsui Garden Hotel Kojimachi: Provides comfortable accommodations.
  • APA Hotel & Resort Tokyo Bay Makuhari: Offers great value and amenities.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hotel Gracery Shinjuku: Known for its Godzilla head and themed rooms.
  • UNPLAN Shinjuku: Offers a modern and stylish stay.
  • Keio Presso Inn Tokyo Shinjuku: Provides a comfortable and affordable option.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel New Otani Tokyo Garden Tower Availability & Booking

Ready to book your stay? Finding hotel availability and making hotel reservations is easy with Traveloka. You can easily book your room through Traveloka and enjoy a hassle-free experience. Book your stay today and get ready for an unforgettable trip!

All facilities in Hotel New Otani Tokyo Garden Tower

Others Hotel New Otani Tokyo Garden Tower
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Garden
  • Outdoor pool
  • Spa

General

  • Banquet
  • Smoking area
  • Parking

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel New Otani Tokyo Garden Tower

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee. Meals are not included in the room rate for children ages 5 and younger included in the reservation.

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Tokyo Garden Tower
836
Number of floors in Hotel New Otani Tokyo Garden Tower
40
Another facilities in Hotel New Otani Tokyo Garden Tower
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hotel New Otani Tokyo Garden Tower

What are available facilities at Hotel New Otani Tokyo Garden Tower?
There are top facilites at Hotel New Otani Tokyo Garden Tower such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel New Otani Tokyo Garden Tower?
Check-in time at Hotel New Otani Tokyo Garden Tower is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel New Otani Tokyo Garden Tower provide breakfast?
Yes, Hotel New Otani Tokyo Garden Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel New Otani Tokyo Garden Tower?
Hotel New Otani Tokyo Garden Tower is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel New Otani Tokyo Garden Tower have?
Hotel New Otani Tokyo Garden Tower has 40 floors.
See All

More Reviews from Other Guests in Hotel New Otani Tokyo Garden Tower

9.2
Exceptional
From 818 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Tokyo Garden Tower

Number of reviews per page
20
40
Top reviews
Donna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Location is fantastic.
GLENN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very large rooms for Japan.
Benjamin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice people, and hotel
Philip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.
GAD
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big hotel, nice room can be updated
Dean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were a bit disappointing but location and facilities are amazing.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.
Franco
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They have their own Japanerse garden
Jillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone at the hotel was nice and friendly! They were all so helpful. The area around the hotel had convenient stores, department stores, and public transportation, as well as many restaurants. Loved our stay. Perfect for our first trip to Japan!
Yifeng
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was a bit surprised during my visit to the Garden Lounge breakfast buffet. About 13 minutes before the posted closing time, a staff member declined my request for a coffee refill and told me breakfast was already closed. This felt a little abrupt, especially as I noticed other guests had just arrived and were still helping themselves to food. I believe a warmer, more accommodating approach, even close to closing time, would leave a much better impression.
Read More
MARK
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property with lots of restaurants within walking distance.
Mark
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is dated and in need of a refresh. The staff are lovely and couldn’t do enough to help. The hotel is a little out of the way and not near any decent tubes. Unfortunately we were not allowed to use the pool or spa due to having tattoos. This was not stipulated in the Expedia review of the property at the time therefore poor expectations.
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.
Read More
Robb
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel and had similar great experiences in new Otani hotels in Osaka and Fukuoka. The one disappointment was yakitori Isehiro. The staff was rude and unfriendly. We were presented a course menu in English but not told about all the other options. They clearly don’t want foreigner customers.
Juanita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were extremely friendly and helpful. Our room was a nice size for three grown adults.
Sandra
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!
Victoria
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!
Read More
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice area, we found train transport quite convenient. Hotel was huge, took us a few days before we found the Family Mart located in the base of the building. We had the breakfast option and it was good. We had a large room for three adults but washroom was all together which made getting ready more tricky. All our other hotels had a separate toilet area and or shower area. Garden area was beautiful. Many of the restaurants in complex were luxury eating, so we did not use.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel New Otani Tokyo Garden Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 818 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Tokyo Garden Tower

Number of reviews per page
20
40
Top reviews
Donna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Location is fantastic.
GLENN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very large rooms for Japan.
Benjamin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice people, and hotel
Philip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.
GAD
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big hotel, nice room can be updated
Dean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were a bit disappointing but location and facilities are amazing.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.
Franco
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They have their own Japanerse garden
Jillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone at the hotel was nice and friendly! They were all so helpful. The area around the hotel had convenient stores, department stores, and public transportation, as well as many restaurants. Loved our stay. Perfect for our first trip to Japan!
Yifeng
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was a bit surprised during my visit to the Garden Lounge breakfast buffet. About 13 minutes before the posted closing time, a staff member declined my request for a coffee refill and told me breakfast was already closed. This felt a little abrupt, especially as I noticed other guests had just arrived and were still helping themselves to food. I believe a warmer, more accommodating approach, even close to closing time, would leave a much better impression.
Read More
MARK
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property with lots of restaurants within walking distance.
Mark
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is dated and in need of a refresh. The staff are lovely and couldn’t do enough to help. The hotel is a little out of the way and not near any decent tubes. Unfortunately we were not allowed to use the pool or spa due to having tattoos. This was not stipulated in the Expedia review of the property at the time therefore poor expectations.
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.
Read More
Robb
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel and had similar great experiences in new Otani hotels in Osaka and Fukuoka. The one disappointment was yakitori Isehiro. The staff was rude and unfriendly. We were presented a course menu in English but not told about all the other options. They clearly don’t want foreigner customers.
Juanita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were extremely friendly and helpful. Our room was a nice size for three grown adults.
Sandra
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!
Victoria
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!
Read More
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice area, we found train transport quite convenient. Hotel was huge, took us a few days before we found the Family Mart located in the base of the building. We had the breakfast option and it was good. We had a large room for three adults but washroom was all together which made getting ready more tricky. All our other hotels had a separate toilet area and or shower area. Garden area was beautiful. Many of the restaurants in complex were luxury eating, so we did not use.
Read More
Number of reviews per page
20
40